Tire Kingdom Reviews 118

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the pricing, finding it honest and fair, and several have highlighted positive interactions with the staff, describing them as knowledgeable, friendly, and helpful. Reviewers often mention quick service times and a willingness to go above and beyond, sometimes even fixing minor issues without charge. However, some people were dissatisfied with certain aspects of the service and staff. There are reports of issues with alignments not being correctly performed, long wait times despite appointments, and instances where customers felt they were being overcharged or recommended unnecessary repairs. A few reviewers also mentioned encountering rude or unprofessional staff members.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the excellent service,... See more

Staff

People report ambiguous experiences with staff. Many customers praise some staff members for being helpful,... See more

Location

Clients share ambiguous opinions on specific locations. Some customers praise the excellent service and... See more

Price

Consumers generally find the pricing to be fair and competitive. Many reviewers appreciate the honest and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tire Kingdom on SR 52 in Hudson FL...Very Honest, knowledgeable and detail oriented. Very fair pricing and even offered Discounts! Explained everything and recommended future services the car may nee... See more

Rated 5 out of 5 stars

9 mile road Pensacola,Fl Excellent service,needed object removed from tire.in and out in 17 min. Fixed tire checked other 3 tires also.No Charge,This is why I had previously purchase... See more

Rated 5 out of 5 stars

I went to Tire Kingdom of Panama City, FL and had no wait time and Laurel was very attentive and knowledgeable. She is a fantastic representative for your company. She makes you feel relaxed and doe... See more

Rated 5 out of 5 stars

The Port Saint Lucie FL location on PSL Blvd never disappoints. Just yesterday we brought our son's car in for just an oil change and tire repair due to a nail. He also had his driver side bumper hang... See more


Company details


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3.2

Average

TrustScore 3 out of 5

118 reviews

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Rated 1 out of 5 stars

Tire Kingdom lost a loyal customer today.

Had a flat tire 6 days ago. I took the tire off and placed it in the back of my wife's SUV. She took me to work and drove to tire kingdom in Inverness, FL. She spoke to a rep at the front desk who told her they did not have a matching tire in stock and would need to order it. The rep informed her the tire would be delivered the following Tuesday. They kept the wheel and said they would call when it was ready to be picked up. Tuesday came and went with no phone call so my wife stopped back in after dropping me off at work. The rep at the desk, the same one who said tire would be in on Tuesday, told her that no tire was ordered and no idea why it wasn't. He tried to sell her a different tire but she declined and asked for the tire and wheel to be placed back into her vehicle. The rep went to the garage and wheeled out a tire for a small SUV. My wife informed him that was not the correct tire and he began to argue with her that it was the correct one. She informed him that the correct wheel is for a Ram 2500. He finally returned with the correct one. I used to be a loyal customer. I have been for over ten years. I think I'll try a new place.

December 27, 2022
Unprompted review
Rated 3 out of 5 stars

8:00 appontment & still waiting to stsrt work

Had an 8:00am appointment but no one to work on my car. One mechanic doing a brake job and no time for me. Making an appointment is meaningless here. The manager tried his best but as I see it there is a major labor problem here. I saw several other people leaving in frustration. In all fairness I did get 3 tires with the 4th being free and to make up for my time I did get a wheel alignement with 50% off. Again in all fairness I did get a good deal. If time is NOT of the essance I recomend this place.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Tire Kingdom Estimate and review of all the four tires-nice job by Mr. Chad Obermark

Phone number should be 407 457 3536
Chad Obermark -407 457 3536 did a great Outstanding job.
he is pretty quick, sharp, he comes and checks every tire- he reallly does the job professionally -he supports Micheline Tire -where i used to work in Greenville, SC-North america HQS- way back in the year 2003-2004.
i am touched by the gestures...he gave the print out of the estimate- and really ensured and he said he gives DoD employees 10% on the tires only.
Way to go
Appreciated again
Sri
aka drjustkidding
This happened on 11/28/2022 Monday after thanksgiving

November 28, 2022
Unprompted review
Rated 1 out of 5 stars

I saw tires promo on the website

I saw tires promo on the website. Then I realized there was a chat button so I started a convo with the agent. Long story short, what was shown on the website and marked available at that store, was in fact, NOT AVAILABLE AND THERE WAS NO PROMO!!!

Had I not chatted with the agent and walked right into the store, I would be butchered!

September 27, 2022
Unprompted review
Rated 4 out of 5 stars

Tire repair

Had to repair my front tire, as they said only took 1 hour and was only $33 in total. Good service

September 26, 2022
Unprompted review
Rated 1 out of 5 stars

Total Scam

Total Scam, stay away!. They gave me a written quote of $100.00 to balance 4 tires and replace two pre-programmed TMPS sensors. When they were done they added a $146 to program the two sensors. They never told me ahead of time that they were going to do this or that there was a charge for this. I was told that if I didnt pay the bill they would keep my car. Total rip-off!!!!

January 19, 2022
Unprompted review
Rated 1 out of 5 stars

Scammers! Stay far away from this location!

This is regarding the SE Port Saint Lucie Blvd location - STAY AWAY - complete SCAM! I’ve been a mechanic for over 20 years and they tried telling me that my 2014 tires were over 6 years old and too old to repair. They are indeed from 2017 and were later promptly repaired by a reputable shop down the street. When I tried telling the service writer he was incorrect, he pretended he couldn’t hear me, just like a little child does. Very sad that this type of fraudulent business still exists in 2021.

February 13, 2021
Unprompted review
Rated 1 out of 5 stars

I walked into Tire Kingdom ready to…

I walked into Tire Kingdom ready to have my car worked on, when I sneezed,, It;s pollen season.. However the Staff at this particular Tire Kingdom on Northlake was extremely rude and racial . As they told me to get out of the place don't ever come back here again. I ask you is this how a customer is greeted? I have been a loyal customer for several years, but with this incident I now have to take my car elsewhere, so sad and disgusted how this was handled. The staff should really be ashamed of their behavior.

April 16, 2020
Unprompted review
Rated 1 out of 5 stars

Boy what a difference a change in…

Boy what a difference a change in management makes. I've been a Big O and Tire Kingdom customer for well over 30 years and I frequent the Tire Kingdom Oviedo, Florida location regularly for the servicing of my five vehicles.

The management at the Oviedo Tire Kingdom location changed a couple of years ago and I've noticed that the prices for tires and other routine maintenance items has steadily increased to the point that Tire Kingdom is on the high end of the cost spectrum.

Now, the service and waiting times have become horrible. I went to the Oviedo Tire Kingdom location of Saturday without an appointment because I had a nail in the middle of one of my tires. The shop was extremely busy, so I made an appointment for noon the following day. On the day of my appointment, my tire was completely flat, so I borrowed an air compressor from my neighbor and urgently made my way to Tire Kingdom. I was the first customer of the day and I was told that my tire couldn't be repaired until my scheduled noon appointment time. #smh I asked the manager if this was correct and he stated that he still had cars from the previous day and I had to drop my car off and he would get to when he could. #smh Needless to say, I've spent a pretty penny at this location over the years, in fact I just dropped $3,500 at this location a couple of months ago to fix my son's Mustang.

I left Tire Kingdom in my 2019 Jeep Grand Cherokee and went to Pep Boys. Tire fixed in less than 30 minutes. Needless to say, I'm done with Tire Kingdom!

November 5, 2019
Unprompted review
Rated 1 out of 5 stars

Ripping off customers

Terrible customer service and a rip-off company. You get their service for one issue; they will try to scam you with their other services which you didn't actually need. They also have poor customer service where they show no compassion and empathy to their customers. They don't care whether you lost a lot of money for poor and unneeded services.

October 3, 2019
Unprompted review
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