TMT Legal Services LLP  Reviews 

109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patient guidance throughout various processes. Many highlight the excellent customer service, noting quick response times to queries and clear communication that made complex situations easier. The overall service is frequently described as efficient and stress-free, leading many to highly recommend and reuse the company. However, some people mentioned experiencing slow service and delays in responses, with processes taking longer than expected and a lack of proactive communication.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as polite, efficient, and quick... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

Response time

Clients share positive opinions on response time, consistently praising the staff for being polite,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's efficiency, clear... See more

User experience

Customers consistently note positive experiences with user experience, describing it as seamless, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased our first property and through family recommendations chose to use TMT. We had some issues with estate agents and our seller’s solicitors but luckily Natasha and Angela never droppe... See more

Rated 5 out of 5 stars

I really want to thank TMT Legal Services, especially Kayleigh Ryan who was very patient, understanding and highly professional in her work. Always ready to help, guide, and quick to respond to our q... See more

Rated 5 out of 5 stars

I purchased my first home with TMT, and I was truly impressed by their professionalism, quality, and reliability. Now, as I sell that property and purchase a new one, they are once again by my side. J... See more

Rated 5 out of 5 stars

I cannot thank Catherine and the team at TMT enough for all of their hard work in making our sale and purchase as stress free as possible. Buying a new build on a part exchange meant we were under pre... See more


Company details

  1. Legal Services

Written by the company

Legal services from a friendly and dynamic team of experts in the law. Specialising in Conveyancing, Wills, Probate and LPA services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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4.7

All reviews

(109)

59 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor communication and customer service

We were recommended TMT legal Services through our newbuild developer. Unfortunately, we did not receive a very good service at all. My emails were completely ignored, questions left unanswered, and phone calls never returned. The communication from the Newbuild Team Leader was pretty much non existent. We did not feel reassured or well looked after throughout the process and would not recommend this firm to anyone. Sadly, our developer has said we are not the first buyers to report this feedback with TMT.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and professional

Excellent service from TMT Legal. I contacted them to have a legal charge removed from my property. It’s only a small job but needed to be done right. Prompt and professional from the start, the communication, and the overall service was fantastic. I highly recommend this local firm and will be using them again in the future A+

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing conveyancing services

TMT legal was suggested by the developer of my new build back in 2021. We trusted the good reviews and this proved us very wrong.

1. Tight deadline for completion transfer and wrong stamp duty information - the final payment calculation was only sent 2 days before the deadline with a wrong stamp duty information. Review window and preparation time for us was super tight. We spot a wrong stamp duty in the calculation but we could not find anyone via email or telephone for confirmation until the evening before deadline. Even a first time UK property buyer like me could get the accurate stamp duty tax by using the stamp duty calculator on the government website. It was quite a surprise to me when I spot this

2. Irresponsible attitude towards outstanding items - we received an email from TMT one year after completion requesting us to sign a certain document. The email was sent without any background or information explaining why this was needed. We were told this was caused by the updates of the developer solicitor and thus the deed is still not ready. We were not even notified the deed was not even ready and the reasons for it. We signed and got everything TMT needs right away but after that we heard nothing back. We will not even get an update if we do not chase constantly. Now it’s May 2025 and still we have the same answer - it’s with the developer. But neighbours who didn’t use TMt group for conveyancing service have no such issue. A neighbour who used TMt for conveyancing successfully had their deed sorted after numerous calls and emails. This told us the responsibility is not with the developer but with TMT.

It’s a huge disappointment with their services and attitudes. I am not the only victim my neighbours are still waiting for an update on their deeds. I would say we made a huge mistake choosing TMT when buying our new build. Stay away.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Alan Knight was exceptional in…

Alan Knight was exceptional in progressing our house sale and purchase. Especially so, because of time pressure to complete by 1st April 2025 to meet the tax deadline essential for a member of the housing chain. Always a friendly, helpful and reassuring voice during an emotionally taxing process. Very efficient and effective, highly recommended.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you!

I can't thank Kayleigh from TMT Legal Services enough for all the hard work and effort she put into the purchase of our property, especially during such a manic month for everyone.
Kayleigh is very professional, was very polite and got back to me either by phone or email whenever she was able to. Can definitely recommend.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Kayleigh Ryan of TMT absolutely brilliant!

I'm sure it's a team effort, but Kayleigh Ryan of TMT was absolutely amazing during my home purchase. She kept me updated on the progress, took my calls when I had questions (even though she was extremely busy with other clients) I think this is why Kayleigh and TMT are so impressive in that they made me feel like I was their only client. They were able to tell me immediately about the progress / outstanding enquiries / results rather than me waiting several days for an update.

I can't stress how impressed I was throughout this purchase, and will be recommending them to family and friends.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

TMT we're great

TMT we're great ! I have just completed on a new property, Shannon Doyle was fantastic, from viewing to completion took 7 weeks. Shannon would respond to my emails within minutes! Not hours or days ! Always took my calls. Very thorough with details and information being provided.

With stamp duty rises approaching at the end of March I did not find myself at all putting TMT under pressure to complete prior to the 31st March , TMT gave me comfort from the go they would complete before the deadline.

Based on Shannon's performance Iv now started a new process to sell one of my properties with TMT and of course I have ensured that Shannon Doyle is dealing with the sale of this property!

Thank you TMT and Shannon for your hard work and great performance. Best solicitors I've worked with to date.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Natasha and the team helped us with a sale of a property and purchase of a new property. They were excellent, really helped us through the whole transaction and were great with communications.

A very professional outfit that I've started using for other business transactions, and I'm recommending them to friends and family because it is great to find Solicitors who make it look easy like they do.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

A bright light in the conveyancing world .

The conveyancing world can be daunting with a lot of sloppy work .
Not here though.TMT were prompt,efficient and very professional in all the dealings.
Help was always there for any challenges with the mountain of paperwork.
Great response times .
You do need to be pretty “ internet” savvy as it is all electronic.
The manual options are not hard though.
Would recommend to anyone .

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient service

We were very satisfied with TMT. They were not phased when our first attempt to sell failed but waited patiently as we found a new buyer. They answered all our queries promptly and the whole team were very friendly.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service !

Very impressed with Kayleigh who handled the sale of my property, who was professional , polite and just a thoroughly nice person ! I was kept informed at all stages and the sale was seamless , cannot thank her enough for making a stressful event , not one ! I would highly recommend Kayleigh and TMT for your legal services .

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

TMT managed my legals for the lease of…

TMT managed my legals for the lease of my new salon and they were fantastic from start to finish. I didn't have a clue what I needed but Claire explained the process at each step and I had my shiny new salon in no time at all. I was very impressed with their service for they kept me updated promptly at each stage. Highly professional and I can't recommend them enough.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend for a friendly company

I would highly recommend Shannon and the team at TMT.

Having used other companies in the past and not being impressed by their services I was under the impression that this was how all solicitors worked, however Shannon has been like a breath of fresh air, quick to reply to emails, quick to get me ready to exchange, Shannon has been beyond helpful with any queries I have had. The TMT team have all been extremely helpful and friendly at all points of contact.

This is a company I will be highly recommending to friends and family and will be using again in the future.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Megan and Natasha kept me updated throughout the sale and purchase process and managed everything expertly through to exchange. Highly recommend!

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from a Top-Notch Solicitor Team!

Thank you to Kayleigh and her team for making my property purchase a smooth and stress-free experience. Kayleigh was exceptionally responsible, always answering my questions within one working day and providing thorough explanations. She was friendly, considerate, and showed great attention to detail throughout the process. Her professionalism and dedication truly set her apart. I couldn’t have asked for a better solicitor—top-notch service from start to finish! Highly recommended!

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient, communicative, helpful.

Kayleigh, Sarah and their team at TMT have been so efficient and helpful in selling my property. They have communicated clearly and promptly and unlike so many other firms they have always answered the phone and replied very quickly. The quickest and easiest property sale I have ever done.

September 2, 2024
Unprompted review

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