TMT Legal Services LLP  Reviews 

109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patient guidance throughout various processes. Many highlight the excellent customer service, noting quick response times to queries and clear communication that made complex situations easier. The overall service is frequently described as efficient and stress-free, leading many to highly recommend and reuse the company. However, some people mentioned experiencing slow service and delays in responses, with processes taking longer than expected and a lack of proactive communication.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as polite, efficient, and quick... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

Response time

Clients share positive opinions on response time, consistently praising the staff for being polite,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's efficiency, clear... See more

User experience

Customers consistently note positive experiences with user experience, describing it as seamless, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased our first property and through family recommendations chose to use TMT. We had some issues with estate agents and our seller’s solicitors but luckily Natasha and Angela never droppe... See more

Rated 5 out of 5 stars

I really want to thank TMT Legal Services, especially Kayleigh Ryan who was very patient, understanding and highly professional in her work. Always ready to help, guide, and quick to respond to our q... See more

Rated 5 out of 5 stars

I purchased my first home with TMT, and I was truly impressed by their professionalism, quality, and reliability. Now, as I sell that property and purchase a new one, they are once again by my side. J... See more

Rated 5 out of 5 stars

I cannot thank Catherine and the team at TMT enough for all of their hard work in making our sale and purchase as stress free as possible. Buying a new build on a part exchange meant we were under pre... See more


Company details

  1. Legal Services

Written by the company

Legal services from a friendly and dynamic team of experts in the law. Specialising in Conveyancing, Wills, Probate and LPA services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(109)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing company

Amazing company. They are very helpful and professional even though our move had a very long and difficult chain. They went out of their way to sort out any issues. I would recommend anyone to use TMT, we will definitely be using them in the future.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent service from TMT when using them recently for Wills and Conveyancing. Responsive, friendly and knowledgable throughout.

August 31, 2023
Unprompted review
Rated 1 out of 5 stars

Incompetent

I would avoid using these people for anything. We used them, on the recommendation of McCarthy Stone, for the conveyancing of the sale of our flat and purchase of a McCarthy Stone property. McCarthy Stone do a deal where they buy your property, and you buy theirs. TMT are the worst firm of conveyancers I have ever had the misfortune to use, I doubt they ever opened any sort of Law book. Any questions we raised were dismissed, charges or fees we disagreed with were ignored and paid and moneys we were entitled to were not collected. They were very difficult to contact and sent most of their questions or requests to McCarthy Stone, despite the fact we were the clients. A major offer was that Stamp Duty (£5000) would be paid by McCarthy Stone. This fact became ‘forgotten’ and then denied, despite it being in writing. TMT never pursued this. They got settlement figures and Legal licence fees wrong on many occasions and then deducted their error from our final settlement. They couldn’t even add up their own bill. Charged a lot, cost a lot and did very little for us.

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

100% recommend TMT!

Used TMT for buying a new build property as recommended by a developer. Excellent service, kept informed throughout and most importantly exchanged well within the deadline. Thank you TMT!

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

Crooks appalling company

Crooks! Trying to charge me for a debt i’m already paying.

Sent them the proof not interested just want money, hopefully they’ll get shut down soon.

Corrupt company.

November 16, 2019
Unprompted review
TMT Legal Services LLP  logo

Reply from TMT Legal Services LLP

Good evening. We believe you have reviewed the wrong company as we have not started trading yet and specialise in Property and Wills and Probate. Please could you kindly remove this review. Many thanks

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