TMT Legal Services LLP  Reviews 

109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patient guidance throughout various processes. Many highlight the excellent customer service, noting quick response times to queries and clear communication that made complex situations easier. The overall service is frequently described as efficient and stress-free, leading many to highly recommend and reuse the company. However, some people mentioned experiencing slow service and delays in responses, with processes taking longer than expected and a lack of proactive communication.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as polite, efficient, and quick... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

Response time

Clients share positive opinions on response time, consistently praising the staff for being polite,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's efficiency, clear... See more

User experience

Customers consistently note positive experiences with user experience, describing it as seamless, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased our first property and through family recommendations chose to use TMT. We had some issues with estate agents and our seller’s solicitors but luckily Natasha and Angela never droppe... See more

Rated 5 out of 5 stars

I really want to thank TMT Legal Services, especially Kayleigh Ryan who was very patient, understanding and highly professional in her work. Always ready to help, guide, and quick to respond to our q... See more

Rated 5 out of 5 stars

I purchased my first home with TMT, and I was truly impressed by their professionalism, quality, and reliability. Now, as I sell that property and purchase a new one, they are once again by my side. J... See more

Rated 5 out of 5 stars

I cannot thank Catherine and the team at TMT enough for all of their hard work in making our sale and purchase as stress free as possible. Buying a new build on a part exchange meant we were under pre... See more


Company details

  1. Legal Services

Written by the company

Legal services from a friendly and dynamic team of experts in the law. Specialising in Conveyancing, Wills, Probate and LPA services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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No recent history of asking for reviews

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4.7

All reviews

(109)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

I would not hesitate to recommend TMT…

I would not hesitate to recommend TMT for conveyancing. The whole process has been efficient. Communication has always been timely.
It has been particularly helpful to able to call in to the office for small queries which were dealt with and answered as soon as possible.
Thank you

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

A honest review via email to Natasha Jessop Conveyancing Executive -
Dear Natasha.

I just wanted to take a moment to thank you so very much for your support during my mortgage process.

You have dealt with my case holistically giving it a humanised feel but at the same time keeping a professional stance and boundaries in place which is a specialist thing to do.

I explained from the offset this was a first time buy for me and a little about my traumatic background and how much the house meant to me for my future. You have worked tirelessly for me and succeed with the end goal.

Your customer care, interpersonal skills, communication has been exceptional. I am a stress ball at the best of times and you have done your best to reply quickly to me and reassure me where possible even when you have numerous cases to deal with.

I cannot thank you enough and I will of course recommend you and the company to anyone who needs it.

One happy gal!! Now I am off to place my lucky pink kettle in my new home!!

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Shannon at TMT

Shannon at TMT offered a professional, quick and informative service from start to finish. She has a glowing reputation within the local area and sets the benchmark for what good conveyancing looks like. She took the stress out of the process, knowing she had everything in hand, with her accuracy, attention to detail and pace. Thank you so much Shannon.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

House selling Conveyancing heros

I have used solicitors for conveyancing a few times and each time there have been frustrations in delays and lack of communication. I got none of that with TMT and they were on it. Unfortunately the buyers convenyancing team were not as good but TMT were all over the process. Shannon looked after my requirements with expertise and accuracy and I would highly recommend their services and will use them again if the need arises.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Shannon when both selling our house and purchasing our new one. Extremely quick turnaround and both exchange and completion days went without a hitch. Would definitely recommend.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Good company!

Good company! I dealt with Shannon, she was great throughout the entire process, quick to respond to any issue or query and kept me informed all the way. I would definitely recommend TMT to family and friends.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service - will use again

Had an amazing experience with TMT legal services. Laura in particular was super friendly and accommodating. As a young female it’s always scary going to a solicitor but it was lovely to be greeted by someone who explained everything well to me and made sure I was aware of all costings. Really happy with their service and communication and would definitely use again! Thank you

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Used TMT for our house purchase and…

Used TMT for our house purchase and they were excellent! We were kept well informed despite the delay from the sellers Solicitor and we would not hesitate to recommend them in the future.

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

TMT are Utterly incompetent

TMT are Utterly incompetent.
If I could rate this company lower, I would.
NEVER EVER USE THEM! Never.
They will ignore you, will deride you, will drag their heels, WILL delay you by months.
Inept, incompetent and utterly arrogant. There is no conversing with these people. They ignore your queries and just repeat their wanted information.

At every last stage of the process they were inept, lazy, arrogant and ignorant.
The definition if incompetence is not knowing what to do. This company is the living embodiment of incompetence.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Would absolutely recommend, highly professional, transparent, excellent communication

The second time using TMT (firstly for buying our property and this time for the sale of our property). We had Nathan acting on behalf of us twice and we were extremely impressed both times by his efficient and effective communication. His transparency of time frames throughout the whole process was spot on - there was never any misleading, it was complete honesty. Although the sale was prolonged by factors he could not control, he went above and beyond to find alternative ways to reach completion.

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

TMT recently created my Will for me and…

TMT recently created my Will for me and the service was brilliant. They were prompt, friendly and very professional. Everything was sorted out really efficiently and I felt complete at ease. I would highly recommend them and will certainly use them again for other legal service requirements. Thank you very much!!

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great

Never had any problems when using TMT, they're always very helpful and knowledgeable. Couldn't recommend enough!

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

TMT acted on my sale and purchase

TMT acted on my sale and purchase. They were very efficient and kept me well informed. We had a very difficult seller and I felt TMT really helped myself and the estate agent navigate the situation, in order to get the completion done! I would definitely use again and highly recommend!

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air

Tracey, Claire and the team at TMT are a breath of fresh air compared to the usual stuffy old legal companies. They were really thorough and accurate when helping me and my Mum sort some will/inheritance documents. Highly recommended.

May 21, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful service. Efficient, professional and personable

I used TMT for the sale of my house and purchase of a flat and have subsequently recommended them to family and friends.
Such a professional and personable service; quick to respond to all queries and chase the other solicitor firms involved in the chains. I kept in regular contact with both my buyer and the lady I was buying from, both of whom expressed how they wished they had also used TMT and were frustrated with their own legal teams. It was pleasing to be the strong link in the chain. I also received comments from my estate agent and that of my purchases estate agents’ at how efficient TMT had been.
Each step of the way I felt well prepared, kept informed and confident.

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

Will writing - Excellent Service

My wife and I needed to update our wills having had a few children. We are not local to the offices but decided to work with TMT as they were recommended to us by a friend. The whole experience was excellent - we'll be sure to use them for future conveyancing!

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough!

This is my second time using this company, having been introduced by a Marketing Suite for the developer we originally bought through. Both transactions have been exceptionally smooth and I cannot thank the teams enough for their support. They communicated throughout, explained everything clearly and keeping us in the loop all the time.

We cannot recommend TMT enough (so much so that my sister has now instructed them!) and will definitely be using them for any future moves!

October 20, 2023
Unprompted review

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