Tobias & the BearReviews 

426
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 1 out of 5 stars

Sadly after 2 weeks trying to contact the company, I still haven’t heard back from anybody and can therefor not process a return. Very disappointing to say the least!

Rated 5 out of 5 stars

Absolutely love all things Tobias and the Bear! I bought two jumpers and matching bottoms, all such high quality, comfortable and warm for my little boy, who is always on the move! Love that all their... See more

Rated 5 out of 5 stars

Beautiful and unique clothes for my nearly 2 year old, fast delivery. Very happy indeed!

Rated 5 out of 5 stars

Great little wellie boots, have bought them twice now and nephew loves them...shame he is now in the last size available. Problem with delivery this time, but T&B were very quick, responsive, friendly... See more

Company details

  1. Children's Clothing Store
  2. Baby Store

Written by the company

Unique, comfy & enviable baby and kidswear. Organic & kind, recycled packaging, made to last.


Contact info

4.0

Great

TrustScore 4 out of 5

426 reviews

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1-star

No recent history of asking for reviews

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4.0

All reviews

(426)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cub babygrow

My cub babygrow is absolutely beautiful!! So lovely and soft, and really well made. I’d had my eye on it since I was 12 weeks pregnant and it went out of stock. Gutted!! I was so happy when it came back in, my little badger cub looks amazing in it. Shipping was really quick, and it was packed up really well. Totally recommend

June 21, 2021
Rated 5 out of 5 stars

FABULOUS

Always loved tobiasandthebear! Gorgeous selections. Fabulous quality and long lasting. Never disappointed!!!

June 16, 2021
Rated 4 out of 5 stars

Great

Great! Wish we had more options on fonts for customization

June 5, 2021
Rated 5 out of 5 stars

Adorable, Well-Made, Stylish

The most adorable, high-quality, and beautifully made pieces for babies & toddlers. Have given as gifts to three of my expecting friends who loved their pieces, and I'm very happy with the customer experience too. Super stylish and fun patterns too, not too cutesy.

April 22, 2021
Rated 2 out of 5 stars

There was a pen mark on the top I…

There was a pen mark on the top I bought for a gift, so was disappointed

April 13, 2021
Tobias & the Bear logo

Reply from Tobias & the Bear

Hi Nicola, I'm so sorry to hear this - the only way that I can imagine this could have happened would be during the factory's QC process if it was accidentally marked. I'm really sorry for the disappointment that this would have caused when giving a gift, Customer Services are going to email you now about this. Thanks, Ruth.

Rated 3 out of 5 stars

Fabulous prints but lacking in softness

Love the prints from Tobias and the Bear but have to say their quality of fabrics, including softness and warmth could be improved, especially for babies, I find their pieces even the jerseys a little on the stiff side, and the reverse side of the fabrics have a try handle rather than a lovely soft feel.

I have more than 10 pieces of Tobias, the most recent purchase is the miffy tracksuit, which is adorable, but the sweatshirt material has a very hard/dry feel on the looped reverse, it should have been luxe and fleecy for babies, it doesn’t feel expensive. Also we have the bear print ribbed jersey leggings and kimono top in very pale pink, bought in two size sets. Again, the ribbed cotton has a rather dry handle, not very soft, the cotton could have done with being blended with either bamboo or viscose to give it some softness. Compared with brands like Mori who specialise in soft fabrics for baby, when you buy product that’s not so soft it really feels unsuitable for babies skin.

April 13, 2021
Unprompted review
Tobias & the Bear logo

Reply from Tobias & the Bear

Updated reply:
Thank you so much for taking the time to provide more information in your review. We use 100% organic cotton with water-based inks in our clothing because it's kind to sensitive skin and also to the planet. We actively choose not to mix it with synthetic fibres like Viscose, or bamboo (which has to be treated with toxic solvents to process it into fabric), because sustainability is important to us as a business. We're really happy that you love our prints but if you're not happy with the cotton on any of your past purchases please do email orders@tobiasandthebear.com because it's important to us that everyone who shops with us is completely satisfied.

Original reply:
I'm sorry if you are disappointed in our fabrics, if you read our customer reviews both on here and on the website you can see that we usually only hear how soft and luxe the cotton is. Because your review hasn't come via an order placed with us we can't locate any of your details to get in touch with you or see which items you might have ordered, but please do email orders@tobiasandthebear.com if you have placed an order and are not happy with it for whatever reason.

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