Tobias & the BearReviews 

Beautiful and unique clothes for my nearly 2 year old, fast delivery. Very happy indeed!

Sadly after 2 weeks trying to contact the company, I still haven’t heard back from anybody and can therefor not process a return. Very disappointing to say the least!

I love the Fawn print, my little girl had the jumpsuit when a baby and so pleased I could get her the leggings when she was 3. Great quality

Fast and efficient delivery. Lovely quality clothes as well.

Absolutely love all things Tobias and the Bear! I bought two jumpers and matching bottoms, all such high quality, comfortable and warm for my little boy, who is always on the move! Love that all their items are so stylish and unique, I always get asked where I got them from when I’m out and about.

Dye ran in first wash leaving purple blotches and a fox with no colour on its head. Emailed with a picture to get a replacement and the response was that it was an issue with the detergent I used with no attempt to resolve. Clearly not the case!

Very expensive for one wear and shocking customer service.

I have been asking for a number of days / weeks for a return label for my order and have had no response !

I sent the email to tell you that you wrote the wrong adress so I didn’t receive the package!
There is no reply!

Beautiful clothes. Thank you.

The romper was broken, one button immediately fell off.. I was zo sad because i doubted for a long time because of the quite expansive price.

Lovely clothes and always reliable service.

Gorgeous quality and great service! Love this brand so much!!!

Design is nice, arrived quickly but not great quality for the price

Very happy with the quality and the customer service were great when I had ordered twice in error.

Lovely item but it took 3 weeks to arrive and therefore arrived after the birthday of the child it was intended for.

5 weeks wait for the order… and that after multiple times chasing the customer service ..
as a busy mom I have no time to chase and constantly check for the order updates. I expected better experience given the premium price. Average quality for the price - Will not buy from them again!

This item was ordered on 13th July and was delivered on 15th September, my email asking for a full refund as the item will no longer fit the intended hasn’t been replied to. In fact no notifications as to why the item took 8 weeks longer than the two quoted, appalling service and a very unhappy customer who doesn’t expect any reply to this review from such a shoddy company.
Avoid at all costs.

Love the outfit I purchased. Beautifully made. Cute design.

I was very much looking forward to receiving the personalized Miffy blanket for my daughter that I ordered on 5/24. Due to the delay in processing the order, I was assured the address would be changed to my new one. However, this was not the case and I have still not received this order. While the customer service agent has been working on re-routing the order and they have been courteous, it took several attempts with email, online chat and instagram to receive any initial response. I have had to send several emails inquiring about updates. While I understand there are expected delays with shipping during this time, the response times to my inquiries and follow ups have been quite disappointing. At this time, I have requested a refund as I am not confident I will ever receive the product I ordered.