While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

a total scam , dont waist u time for $10 reward in maybe 2 weeks try since month to get my payout to my PayPal account They dont like to send to my email address I provided also the cancel my... See more

Rated 1 out of 5 stars

It's a scam, they asked me to join a drinks diary, which I did, accumulating £70 reward points. This took time daily, multiple times a day. They then contacted me saying I had been withdrawn,... See more

Rated 1 out of 5 stars

Toluna are very poor and untruthful in dealing with their client Let you build up reward points, 100000+ in my case then close your account by saying you have breached there terms and conditions... See more

Rated 1 out of 5 stars

Having used Toluna for many years, the service has seriously got bad over the last year. I have had to repeatably chase for the reward vouchers I have submitted. They use the same standard reply and w... See more

Company details

  1. Market Researcher

Information provided by various external sources

Toluna, the easiest way to ask and answer questions and get rewarded for sharing your opinions.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great for surveys but an even better community

I've been using Toluna for several years now, it's much more than just another online survey site it's also a great community. People of all different ages,sex, backgrounds that discuss just about everything.
The rewards aren't bad either, it used to take a while to actually receive them but that seems to have improved recently.
I would certainly recommend using it and hope to continue doing so myself in the future.

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

New to Surveys Toluna is the first place to try !!!!!!

I can safely say this site is the best around and the only one i could truely recommend to a person interesting in doing surveys
,it was the first i joined two years ago , it has never let me down ,i have earned quite a lot over the two years in vouchers, but moneys a option to

And theres staff +a great manager who will always get back as quick as possible with any questions that the influencer asks !

And a very big added bonus i met a community of caring folk who i can say now are my friends and welcome any new person into the fold
in a helpful caring and advisory way if they have any issues starting up

I can say also i joined other sites over them two years
Total let downs and even quite sinister some

Toluna deserves the 5 stars

if there was ten up, i would hit ten ,thats a fact !!!

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

Toluna is great

I have been a member of toluna since 2009 and have always enjoyed taking part ,The rewards are for everyone ,from paypal to amazon vouchers /vouchers for TK max /argos etc .You also can be a member of the community with lots of lovely members to interact with .Payments always arrive .I usually go for paypal payments which are paid out at £35 ,and the longest i have waited for a payment is 6 weeks .So join up join in and earn yourself a little bit of cash .all welcome

May 3, 2019
Unprompted review
Rated 2 out of 5 stars

Survey length to award should be balanced.

Over the last year the points awarded per survey have fallen to a point that the length of time taken is not worth the effort.
Still have a good choice of rewards that are paid promptly.
This site needs to re-evaluate it`s points per survey to help members reach rewards with reasonable effort.

May 3, 2019
Unprompted review
Rated 4 out of 5 stars

A variety of surveys.

A variety of surveys.
Interesting topics, surveys, games.
Various incentives via vouchers, BACS, gifts.
Entertaining polls and tickbox analysis.

May 3, 2019
Unprompted review
Rated 4 out of 5 stars

One of the best survey sites

I’ve been a member of Toluna for about two years. The site has vastly improved over this time and there’s rarely any glitches now. Some days I manage to complete around 5 surveys but there are opportunities for earning with quick polls etc. Rewards are paid out quicker than they used to be and there’s something to suit everyone. The Toluna online community is friendly and it’s well worth signing up.

May 3, 2019
Unprompted review
Rated 4 out of 5 stars

They have improved.

They have improved so much in the last few months. I am now actively taking surveys from them before i would not since they would very much advertise one of their surveys as10 minutes long but you end up doing 30 minutes or more. I guess they have realised that people are not fools and now they surveys last as long as advertised generally.

May 3, 2019
Unprompted review
Rated 4 out of 5 stars

One of the best survey sites

One of the best survey sites. The number of survey offered is very good and reward orders are fulfilled promptly. The site rarely goes down. One minor complaint is that you can spend quite a while on a survey and get no recompense whatever because the sample size has been met before you get to the end. I appreciate that the client isn't going to pay for unwanted results but there should be a way to alleviate this.

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

Great community

Great community - good selection of surveys, topics, polls etc. Only problem is that rewards take ages to arrive but you do get great rewards. All in all a good place to earn rewards for those little extras. Would 100% recommend.

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

Trusted site with quick payouts as a rule

Site has improved immensely in past few months as regards to paying out rewards quickly. Plenty of varied content from games to creating content and doing surveys. Friendly bunch of people - some of us have been with Toluna for many years now.I have no hesitation in saying - give it a go if you are interested in earning some rewards and chatting to others.

May 3, 2019
Unprompted review
Rated 4 out of 5 stars

By far the greatest opportunity to earn money...

I am on a few survey sites (the biggest and most well-known) and I earn more rewards here than anywhere else! Although you don't get much per survey, you do get a lot of them so it is quite fast to build your points up and convert them to vouchers!

I normally go for Amazon vouchers and they are normally turned around in one working day - a vast improvement on one year ago when they took a lot longer!

There are screen outs but they exist on all sites and despite these, I complete a fair amount most days - perseverance is the key!!!

Beyond just surveys, you can earn points in many ways - competitions, QuickSurveys, posting about rewards you have received, etc... The Community side is a great way to get involved with others and compliments the surveys! There are even bonus point sometimes given for content created by users!!!

If you are looking for a quick buck, don't bother! You can, however, earn lots if you persevere and regularly complete surveys. There are days when I complete 5 surveys and am screened out of 10 but there are times I have completed 15 surveys - some are very short ones!

Give it a go and enjoy cashing out regularly!

May 3, 2019
Unprompted review
Rated 4 out of 5 stars

Great community

I've been a member of Toluna for 2 and a half years. I originally joined for the money. It can take a while to collect enough points for the PayPal rewards which 190,000 for £35. There are other vouchers including Amazon and Costa. It all depends on how many competitions you enter, how many topics you create and how many surveys you complete (which is the best way to gain points). The best thing about Toluna is the community. Most people are friendly and inviting and are non judgemental which is great if you need to get something off your chest or just for a chat. We are a diverse bunch. Most of us prefer to talk to out Toluna friends than use Facebook these days :)

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent site

Excellent site, interesting surveys and friendly community. Points are easy to accumulate and soon add up to many brilliant rewards on offer. Definitely the best survey site in my opinion. Keep up the good work Toluna.

May 3, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look