Toollineuk Reviews 

372
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

We bought a set of ladders from this company for specific job. Received dispatch email 3 days after purchase which said 10 day delivery. After looking on website it mentions only on th... See more

Rated 1 out of 5 stars

Took nearly two weeks to arrive I rang them they said it would be here Tuesday didn't arrive while Friday that no good to me

Rated 1 out of 5 stars

The product I ordered was wrongly advertised and is useless for my work. I emailed twice to cancel the order with no reply. 2 weeks later the package turns up at my house that I have to pay to return... See more

Rated 1 out of 5 stars

Ordered a ladder just shy of a week ago and still haven't received a dispatch email.

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1.1

Bad

TrustScore 1 out of 5

372 reviews

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1.1

All reviews

(372)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivered

Ordered easily and delivered as it said. Product good.

September 23, 2015
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly customer service

Great customer service very helpful when choosing right product even contacted ladder manufacture regarding product details and availability, I was advised delivery would be between 7 and 10 days due to manufacture but received in 3 days. I will be using Toolline in the near future.

September 22, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

Toollineuk provides an efficient service. Delivery was on time and the products were exactly as described. Thank you.

September 21, 2015
Unprompted review
Rated 5 out of 5 stars

Lyte Platform Ladder

Searched for a Lyte Platform Ladder online. Vert competitive price. Easy to use website. Secure payment method and delivery was direct from Lyte via repeatable courier. Would use this company again.

September 20, 2015
Unprompted review
Rated 5 out of 5 stars

Great products,great service.

Purhased a couple of Axes, cheaper than anywhere else online I could find, including eBay !!.Great dispatch & delivery time. No complaints whatsoever.First rate company. Thank you. A++++

September 19, 2015
Unprompted review
Rated 4 out of 5 stars

Sealey AP1535 Workbench

Best price I could find for item. Took a coupla days longer to arrive than I'd hoped. Problems started there: one end of package completely open, with contents in disarray. Consequently, some deep scratches in powder coating which required touching up with paint.
However, I believe the blame here lies firmly with Parcelforce and their ill-equipped delivery service.
Tooline did offer complete replacement of item, but I'd not the time to take the offer - yet another week with, presumably, more expense.

September 19, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I previously left a review commenting on lack of communication and receipt of a damaged item. To Toollineuk's very great credit, as soon as their customer service manager saw the review on Trustpilot he actually took the time to phone me, listened to my issue and dispatched a replacement after personally checking it for damage.

Exceptionally good resolution to the situation. And as such I have no hesitation recommending Toollineuk. Thanks for the service.

September 18, 2015
Unprompted review
Rated 4 out of 5 stars

draper tool sharpener

Great product, works great right out of the box. Shipping took longer than expected...A full week from order.

September 17, 2015
Unprompted review
Rated 5 out of 5 stars

Online purchase of knives

Very east to order. Quick delivery. Good value as I bought several, to last me many years. As such the postage was factored across several of the same item, if buying singly the postal charge would not make it cost effective.

September 16, 2015
Unprompted review
Rated 2 out of 5 stars

excess postage charges

I was charged £12.95 for standard delivery to Northern Ireland.. I took near a week to arrive. . I am able to post similar parcels to the UK recorded overnight delivery for half the price. It would put me off ordering again...

September 15, 2015
Unprompted review

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