The Fumendo the person I spoke with he was excellent in dealing with me and what we wanted. He was courteous and respectful took his time to explain about what paying too much was about. It would... See more
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Review summary
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Obtaining travel insurance for my wife and myself, both with existing medical conditions, was very straight forward with Top Dog on-line application. The price quoted was competitive and provided the... See more
Phoned for a quote, spoke to helpful lady decided to except the quote given and. Paid for the insurance quick and easy. Also was fine agreeing with sending policy by post . Not received yet but ear... See more
Having searched online for holiday insurance Top Dog came out top for both price and cover. Extremely easy website to use. Would highly recommend.
Company details
About TopDog Travel Insurance
Written by the company
Our travel insurance is designed to protect you from those unexpected situations, either before or during your holiday. We offer you peace of mind with cover for unforeseen expenses including medical emergencies, lost luggage, delays and cancellations.
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Written by the company
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- topdoginsurance.co.uk
4.7
Excellent
1K reviews
Asks customers to review
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Exellent and quick to find the right…
Exellent and quick to find the right one and cheapist one thank you
July 20, 2021
I needed to extend my insurance
I needed to extend my insurance & sent a request to do so, I didn’t have to wait long for a response & after answering a few questions my request was granted & replacement documents sent via email . Remarkably no increase in payment & no admin charge !!! So pleased I took up the insurance from top dog . They will be my insurer from now on !!
July 18, 2021
accident in turkey
After an accident in Turkey my wife ended up in hospital . There were a lot of difficulties due to language and very expensive phone calls but the problems were overcome and expenses paid in full. I can only say to have a good phone and i pad if possible. I have took another policy with the same company and hope i can travel this year.
June 30, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
YOUR WEBSITE DIDN'T WORK PROPERLY IN…
YOUR WEBSITE DIDN'T WORK PROPERLY THEREFORE IN ORDER TO GET A QUOTATION I HAD TO CONTACT YOU BY PHONE.LENGTHY WAIT AND AN EVEN LONGER DISCUSSION TO ARRIVE AT A POLICY. HAD RECOMMENDED YOU TO A FRIEND WHO EXPERIENCED THE SAME PROBLEM AND GAVE UP TRYING TO DEAL WITH YOU.
June 29, 2021
Reply from TopDog Travel Insurance
Hi Stephen,
Thank you for taking the time to leave us a review, my name is Edie and I am a member of the TopDog Insurance team.
I'm sorry to hear about your experience with us and I would like to look into why this was for you. Could you please email me directly at responses@tifgroup.co.uk with your full name, DOB, postcode and reference number.
Kind Regards,
Edie
It was certainly easy to buy online and…
It was certainly easy to buy online and I am pleased with the product, as I have always been in the past...
The only problem this time is that I never received any paperwork....just a thank you for your purchase....
I would love to have the paperwork PLEASE!!!
June 25, 2021
Getting worried
I purchased multi trip insurance with Top Dog a couple of days ago. They have taken my money straight away but have sent no documents. I have tried using the contact form but to date haven't received any reply. Reading the reviews on here I am now thinking this is a rogue company and am worried about what would happen if I needed to make any claims. Considering cancelling as am within 14 days cooling-off period.
June 23, 2021
Unprompted review
Reply from TopDog Travel Insurance
Hi Wendy,
Thank you for taking the time to leave us a review, my name is Edie and I am a member of the TopDog Insurance team.
I'm sorry to hear that you haven't received your policy documents, sometimes they can end up in your spam/junk folder. Could you please email me directly at responses@tifgroup.co.uk with your full name, DOB, postcode, email address and reference number, and I'll get them resent to you.
Kind Regards,
Edie
Clear quote and quick
June 18, 2021
Unprompted review
So clear in every way thank you
June 16, 2021
price was good and the procedure was…
price was good and the procedure was quick andwithout issue
June 1, 2021
Bit disappointed I had to move my…
Bit disappointed I had to move my holiday last year to this and this year to next. Top dog wanted to charge me to do this the second time. Under the circumstances of the pandemic I think it’s a little unreasonable.
May 20, 2021
Unprompted review
Reply from TopDog Travel Insurance
Hi Lisa,
Thank you for taking the time to leave us a review, my name is Edie and I am a member of the TopDog Insurance team.
I'm sorry to hear about your experience with us and would like to look into why the price has increased for your policy. Could you please email me directly at responses@tifgroup.co.uk with your full name, DOB, postcode and reference number.
Kind Regards,
Edie
Very helpful staff
Very helpful staff, took us through the forms and asked the right questions a big thanks....
May 15, 2021
Value for money travel insurance
Fortunately, we have not had to make a claim at any time. TopDog Insurance offers us everything we need in terms of cover at a very competitive price each year. There are plenty of options to choose from and any minor health issues are dealt with suitably.
April 27, 2021
So far only had a quote and a policy
So far only had a quote and a policy. Acid test will come of I have to make s claim.
Cant comment further at this stage.
Fed up of being asked my cookie preferences at every page lately.
My preferences won't change, so why not just remember them?
April 26, 2021
All has been relatively well priced and…
All has been relatively well priced and easy to attain.
April 17, 2021
Overview
I've been with top dog a number of years very pleased with them having come to my aid when I had a minor issue when on holiday in the US a few years ago. I would have no issue with recommending them
April 13, 2021
Very easy to set up & purchase.
Very easy to set up & purchase.
very reasonable rate for cover
would definitely use again
April 13, 2021
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