Total Motor Care Reviews 112

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the team. Many appreciate the smooth and hassle-free process, with several mentioning the convenience of courtesy cars and the thorough communication regarding repair progress. The staff is frequently commended for their friendly, helpful, and professional demeanor, making interactions pleasant and positive. Reviewers also noted the outstanding quality of the repairs, often stating their cars looked as good as new, and were impressed by additional services like car detailing. The company's ability to handle insurance paperwork and provide clear explanations of the work done further contributed to a positive customer experience.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the efficiency,... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t praise Total Motor Care enough for their professionalism, attention to detail, and fair prices. I’ve used other local garages in the past, but ever since they replaced the alternator on my car... See more

Rated 5 out of 5 stars

I recently had my car repaired by TMC after an accident, and I couldn’t be happier with the service I received. The team did an excellent job — my car looks as good as new. The process was smooth an... See more

Rated 5 out of 5 stars

Unfortunately for me my car decided to break down. I managed to get a recovery to it and contacted total motor care to see if they could at least look at it, very late on a Friday afternoon. Dave was... See more

Rated 5 out of 5 stars

I had an absolutely fantastic experience with this Bodyshop. They handled everything with my insurance company, which made the entire process seamless and stress - free. The staff was incredibly fr... See more


Company details

  1. Car Service

Information provided by various external sources

Accident Repair Centre | Jig Facilities | Low Bake Oven | Four Wheel Alignment | Air Conditioning Re-gassing | MOT / Service Centre | Car and commercial MOT Motorbike


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

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1-star

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Rated 5 out of 5 stars

This company is amazing

This company is amazing.
I needed an alignment and I had some worries with something else on my car.
They looked and rectified my worry for no extra cost. I then booked my brakes and a service. It was all done to perfect standard and the price was very reasonable. I’m now booked in to have my rear brakes done too.
I won’t go anywhere else now.
Top class and very friendly staff.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Total motor care got my car sorted in 2 weeks.
It looked brand new when I got it back and they’ve done an amazing job.
I would recommend their service :)

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

I recently had my car repaired by TMC…

I recently had my car repaired by TMC after an accident, and I couldn’t be happier with the service I received. The team did an excellent job — my car looks as good as new. The process was smooth and hassle-free, and they even provided a courtesy car, which made things so much easier while mine was being fixed.
A special thanks to Craig at reception for his friendly, professional, and helpful attitude throughout
I highly recommend TMC for anyone needing reliable, high-quality repair work and great customer service.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Total motor care were absolutely fabulous …

Total motor care were absolutely fantastic with the repair of my vehicle. Not only did they suggest a quick appointment time but they also stuck to it. I was informed of the details of the repair and on collection was explained in more detail.
The car was returned looking amazing.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

THIS COMPANY COULDN'T BE MORE HELPFUL THEY PICKED THE CAR UP AND ONCE FIXED BROUGHT IT BACK, KEPT ME INFORMED HOW EVERYTHING WAS, LEVEL OF WORK GREAT VERY PLEASED

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Clear communication at all times. Superb quality of repairs after being involved in a no-fault collision. Have used before and will use again.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from very friendly…

Excellent service from very friendly and helpful bodyshop staff.
They handled all the paperwork and procedures with the insurance company and provided a good courtesy car .
Bodywork repair was excellent and completed on time . Valeting of car was also outstanding .
A great experience at what could be a stressful time .
Thank you

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

I can’t praise Total Motor Care enough…

I can’t praise Total Motor Care enough for their professionalism, attention to detail, and fair prices. I’ve used other local garages in the past, but ever since they replaced the alternator on my car three years ago, I’ve only come back here for all my repairs and MOTs. They’re always honest about the work required and transparent about the costs for both parts and labour. When money is tight, they go out of their way to suggest alternatives and help me stay within budget. Highly recommended!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Body shop repair

I had an absolutely fantastic experience with this Bodyshop. They handled everything with my insurance company, which made the entire process seamless and stress - free. The staff was incredibly friendly and professional, and they kept me updated on the progress of the repairs every couple of days.
When I picked up my car, I was blown away. The work carried out on my damaged rear quarter panel was excellent; the paint match is perfect, and you would never know as accident had occurred. They even went the extra mile and detailed the inside and outside of my car, making it look brand new again!
I highly recommend them to anyone needing collision repairs. Top - quality workmanship and superb customer service!
MR. J. Groombridge

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had my fiesta in for a body work repair, and I found their service to be very professional and friendly! Every step of the way, I was kept in the loop and the result was meticulous- as though I got a brand new car. Highly recommend!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly and helpful, Booked in for MOT, The reception and workshop areas are immaculate and are comfortable to wait for your car.
I have been using TMC for ten years allways a pleasure.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Service second to none.
Rang about an ongoing problem with our car and was booked in within an hour, diagnostics carried out in full with a more than satisfactory outcome.
Cannot recommend enough.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpfulp

Very helpful. Had a handle on the problem after inspection. Gave what I thought as an honest fair price for the work including the MOT failure repair and then pass. Kept me informed. I will go back to have my next service.ù

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely superb service each time

Absolutely superb service each time. Thorough pre analysis of proposed work and diagnosis of issues. Each member of the team is knowledgeable and experienced. Professional in every aspect.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

We’ve had a few unfortunate issues with…

We’ve had a few unfortunate issues with our car recently. However, one quick phone call to this lovely garage and they always try to accommodate us to look at the car the same day (which the majority of the time they have). They have saved us multiple times, I really can’t fault them. Their customer service is above and beyond. Our son is now using their services too. Refreshing to find a garage who you can fully trust to do the work to a high standard, not do things that don’t need doing and for a reasonable price!!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great garage, would highly recommend.

Had my car in for some work, brakes and discs, whilst I was there they also offered to do my MOT and they were cheaper than my car’s garage. They also noted the damage that was noticed by my main dealer and came with a price that was less than half of the main dealer and did the work and it was brilliant. Service was amazing too. Top work, quick, great pricing and quality customer service.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Unfortunately for me my car decided to…

Unfortunately for me my car decided to break down. I managed to get a recovery to it and contacted total motor care to see if they could at least look at it, very late on a Friday afternoon. Dave was extremely helpful and had the diagnostics machine ready upon my arrival. The problem was identified and the new part was refitted the same day. Very please with how efficient and professional the team at total motor was.

August 1, 2025
Unprompted review

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