Total Motor Care Reviews 113

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service they receive, highlighting the efficiency and professionalism of the team. Many appreciate the thorough communication throughout the repair process, with updates provided regularly. The quality of repairs is frequently mentioned as outstanding, with vehicles returned looking as good as new, often with additional detailing. Reviewers also commend the staff for their friendly, helpful, and professional demeanor. People often note the seamless process, including assistance with insurance claims and the provision of courtesy cars, which greatly enhances their overall satisfaction.

What people talk about most

Service

Reviewers express high satisfaction with the service received. Customers consistently praise the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for their friendly,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high standard of work,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t praise Total Motor Care enough for their professionalism, attention to detail, and fair prices. I’ve used other local garages in the past, but ever since they replaced the alternator on my car... See more

Rated 5 out of 5 stars

I recently had my car repaired by TMC after an accident, and I couldn’t be happier with the service I received. The team did an excellent job — my car looks as good as new. The process was smooth an... See more

Rated 5 out of 5 stars

Unfortunately for me my car decided to break down. I managed to get a recovery to it and contacted total motor care to see if they could at least look at it, very late on a Friday afternoon. Dave was... See more

Rated 5 out of 5 stars

I had an absolutely fantastic experience with this Bodyshop. They handled everything with my insurance company, which made the entire process seamless and stress - free. The staff was incredibly fr... See more


Company details

  1. Car Service

Information provided by various external sources

Accident Repair Centre | Jig Facilities | Low Bake Oven | Four Wheel Alignment | Air Conditioning Re-gassing | MOT / Service Centre | Car and commercial MOT Motorbike


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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How this company uses Trustpilot

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Rated 4 out of 5 stars

Front end repair

Great service, happy & friendly people, done a smashing job of making car looking happy again & would highly recommend anyone getting their car fix

July 21, 2023
Unprompted review
Rated 4 out of 5 stars

Recent car repair

TMC recently completed a repair to my car after a minor accident. Work was completed very satisfactorily and on time. Friendly service kept me informed at all times. Courtesy car was perfectly adequate.

July 18, 2023
Unprompted review
Rated 4 out of 5 stars

It would have been 5 stars except for…

It would have been 5 stars except for the fact I wasted time bringing the car over for the weekend and borrowing a hire car, when I found out the work could’ve taken a lot less time. Plus it could’ve been done a lot earlier, as my new vehicle has been sat at the dealers waiting for me for over a month. Had to get wing mirror done to replace old for new car.

The staff were extremely friendly and helpful on Friday (16th) and today (19th) when I returned it.

Would highly recommend to anyone.

NB : you do need better sign posts to find you!!

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient, gave excellent service and kept me informed at all times on the work needed and how long it could take to get the parts. Delivered back to my door with a smile.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Faultless service

Can’t fault the service and workmanship from TMC. Even managed to sort out an issue with insurance company who hadn’t specked the job correctly.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

The team handled our repair professionally, timely and with friendly service. We were scheduled in weeks in advance, they provided us with a courtesy car (a bit small), and Craig kept us informed throughout.

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

From start to finish TMC we’re absolutely amazing, they kept me informed of all stages of the process. I honestly could not fault there attention to detail.

Thank you

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Quick response

I was promised a courtesy car from the Insurance company and was really annoyed when the guy from TCM rang to book me in that was weeks after Xmas, even for just an assessment. However he explained that if I went over to their garage that day he would assess the damage and try a temporary fix so that I could carry on using my own car. This I did and he managed to put a mirror on as agreed until my new one was prepped and ready. So within an hour I was driving my own car and when he phoned a week later to book me in for an appointment that took less than 30 minutes. Painless straightforward friendly service

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, picked up vehicle from home & dropped it back as garage is about 10 miles away. Did a fab job on the repair

December 14, 2022
Unprompted review

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