Total Motor Care Reviews 112

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the efficiency and professionalism of the team. Many people appreciate the clear communication throughout the repair process, with regular updates provided. Reviewers often mention the helpfulness of the staff, who are described as friendly, professional, and courteous, making the overall experience smooth and hassle-free. The company is frequently commended for going the extra mile, such as providing courtesy cars and detailing vehicles, making them look brand new. People also value the seamless handling of insurance paperwork and the quick, efficient repairs.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and helpfulness.... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t praise Total Motor Care enough for their professionalism, attention to detail, and fair prices. I’ve used other local garages in the past, but ever since they replaced the alternator on my car... See more

Rated 5 out of 5 stars

I recently had my car repaired by TMC after an accident, and I couldn’t be happier with the service I received. The team did an excellent job — my car looks as good as new. The process was smooth an... See more

Rated 5 out of 5 stars

Unfortunately for me my car decided to break down. I managed to get a recovery to it and contacted total motor care to see if they could at least look at it, very late on a Friday afternoon. Dave was... See more

Rated 5 out of 5 stars

I had an absolutely fantastic experience with this Bodyshop. They handled everything with my insurance company, which made the entire process seamless and stress - free. The staff was incredibly fr... See more


Company details

  1. Car Service

Information provided by various external sources

Accident Repair Centre | Jig Facilities | Low Bake Oven | Four Wheel Alignment | Air Conditioning Re-gassing | MOT / Service Centre | Car and commercial MOT Motorbike


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I cannot fault the service I received…

I cannot fault the service I received from total motor care, within hours of reporting the accident on my vehicle. They had already organised a replacement vehicle for me which was like for like, the handover was very simple quick and easy. The repairs to my vehicle were done very quickly and efficiently and looked like new and my vehicle was returned to me in a nice clean condition, and again the hand over to get my vehicle back was a pleasant experience and at all times I found everyone that I spoke to, to be very polite, well mannered and courteous.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Everything clearly explained, courtesy car provided car came back valeted like new. Can’t fault.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great Place For Your Vehicles Needs

I was greeted with a smile, Very friendly staff. They were so professional & thorough going through the repair process for my car, When I picked my car up it was a top notch repair
Highly recommend 5☆+

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service still exists

Great service still exists. Had a problem with squeaky brakes that the dealer would only look at in a month. Called TMC and they said bring it down immediately - they then fixed it at zero cost.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service, fantastic job

Brought my vehicle in for a few repairs even though they were fully booked they were able to get my vehicle fixed the next day appreciate Dave and the team for getting the job done!

Would highly recommend thank you!

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great service.....

I've been using TMC for a few years now and would have no doubts in recommending them to anyone. Fremiendly, helpful and welcoming, don't charge the earth and do a great job.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Work experience

Thanks to dave for taking me on for work experience I've really enjoyed myself here at total motor care its be a fun and educational 2 weeks and I look forward to possibly coming back here.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Mot failed, they went out there way to get the parts come in put on and mot re taken all while a waited...A+++++, Recommended, Thank you so much..

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

excellent service

Really excellent service from Craig at Total Motor care in Sandwich.
Assessed car in the period between Christmas and New Year, then booked in. 02 January.
We were provided with a good quality loan car with automatic gearbox (much to my wife's relief)
Kept informed throughout repair.
The car body repair is excellent and the car looks like new. Thank you

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

I've had my Subaru for a repair at TMC…

I've had my Subaru for a repair at TMC and I can't praise them enough. I have been kept updated on the repair of the car. Very professional and would highly recommend these guys. They definitely know what they doing. Thank you to all of you from TMC for a brilliant job you've done. All the best!

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Mini countryman

I bought a mini countryman that was in a N category. I bought it unseen so I was naturally apprehensive. I could not be happier with the car. It looks brand new and I have managed to buy a car that was completely out of my price range if it had not been in a category. Total motor care did the repairs and gave 5 years warranty with the body work. Dan is a brilliant bloke to deal with and has gone above and beyond what I asked him to do.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service - 5 star

From the moment I called, Dave & the team went above & beyond to help us & provided my daughter & I with a 5 star, exceptional service. Wouldn't go anywhere else now. Huge thanks to you all! ⭐⭐⭐⭐⭐

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Phoned this morning and fantastic service. Managed to fit my mini if for a oil service and brake pads and disk . Check my car completely out as I worry so much highly recommended

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent One Stop Garage. Try for yourself

Massive thank you to the TMC team.
My restoration project was abandoned by a different garage & left as scrap. Thankfully Dan & Dan see pity on me… and with the help of Reg & his excellent co workers began what looked like an impossible task… 12 months later one very happy customer.
5 plus star review for TMC & a pay rise for Reg I hope.
Thank you TMC from The saved W123

October 24, 2024
Unprompted review

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