Total Pest Control Reviews 149

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, often highlighting their helpfulness and understanding during difficult situations. Many people appreciate the efficient and effective service provided, noting that issues were resolved quickly and thoroughly. However, some customers were dissatisfied with the effectiveness of the treatment, mentioning that the proposed solutions did not fully resolve their pest problems. A few other people also felt that the sessions were inadequate to address the issue completely.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tony is amazing...what a gent and so full of knowledge! We have a reoccurring rat problem at my aunts and so have had pest control out previously, but they just tend to put poison down for a few visit... See more

Rated 5 out of 5 stars

We have had a problem with rodent infestation in our property. We contacted Total Pest Control via our management service. Technician Jemma, attended and laid bait. This was quickly consumed by rod... See more

Rated 5 out of 5 stars

We had a Rat problem at my in-laws, Jack made three visits to the property and identified the vermin point of entry on the first visit! I followed his advice and by the third and final visit no more... See more

Rated 5 out of 5 stars

Gem from pest control was absolutely fantastic. She instantly put my mind at ease with her positive and professional approach. She went above and beyond in her work, and when she left, I felt like a h... See more


Company details

  1. Pest Control Service
  2. Bird Control Service

About Total Pest Control

Written by the company

Total Pest Control have over 30 years experience in all types of commercial and domestic pest control. We protect against pests such as birds, rodents crawling insects, as well as offering routine pest prevention visits. VISIT OUR WEBSITE

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I needed a wasp nest dealt with…

I needed a wasp nest dealt with urgently yesterday as it was holding up scaffolding being erected & subsequent building work. I rang Total Pest Control & was told they might be able to get out yesterday. The chap turned up at 4 & sprayed. By this morning no wasps. A fantastic service from really friendly people & it got me out of a difficult situation. Unreservedly recommend.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Just before leaving for our holiday I…

Just before leaving for our holiday I found a large number of wax moths in two of our dustbins at the apiary locally.
I didn’t know quite how to deal with them but TPC had the answer. Very helpful in providing the solution quickly so we could leave for our holiday without worrying about the moths.
Big thank you for your help.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Wasp nest

Wasp nest dealt with very quickly.
Excellent service from initial phone call to dealing with the problem. The technician texted a message to let me know what time he would arrive which helped me a lot.
Would thoroughly recommend

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Hawk flying services

Total pest control have provided us with a trial period of 4 week intensive hawk flying over our facility in Swindon.
The handler, Chris, has been amazing providing great customer service and taking great care of the birds.
We have seen a clear improvement in our seagull population.

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Phoned up, and oh bliss, someone answered the phone!! From first contact, five star treatment. Jay came out, what a lovely man, very courteous and professional. They came on the day they said they would, I can't believe I'm waxing lyrical about having mice!!! Many thanks for your professonalism.
Mrs Lloyd

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Wasp nest treatment

Discovered I had a wasps nest and they were getting into my bathroom (after an upgrade) through the holes for the old overflow pipes that were not filled in. I called at 1pm and by 1:50pm the guy was at our house carrying out the treatment. Absolutely fantastic service and an excellent service from Alison in customer services in getting it sorted so quickly when I told her the family were getting anxious about showering with wasps buzzing about (up to 10 at a time in the bathroom). Thank you so much and I would highly recommend.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic…

After finding a rat had got into our mums bathroom and done quite a lot of damage I can not thank Clive and Robert enough for all their help.

We were kept informed every step of the way, very friendly guys, went above and beyond.

Always on the end of the phone, and on time.
Very professional, and respectful.

Without them we would not of been able to resolve the issue.

Thank you
Emma & Lucy

July 28, 2022
Unprompted review
Rated 3 out of 5 stars
Total Pest Control logo

Reply from Total Pest Control

Hi David

Thank you so much for your review. All of our customer’s opinion matters to us as we are continually striving to improve our service. If there is any thing we can do to improve your experience of our service please do let us know.

Have a great day

Total Pest Control

Rated 5 out of 5 stars

Chris provided nothing less than an…

Chris provided nothing less than an exemplary level of professional service - timely - efficient and thoroughly dedicated - I would add 'brave' to his testiment becuase it was one of the largest infestations he ( and I) had ever experienced. Chris executed his duties with very exacting and extremely high standards of performance delivery. We were thoroughly impressed. Paul & Ali

July 14, 2022
Unprompted review
Rated 2 out of 5 stars

Unfortunately could not keep our…

Unfortunately could not keep our property clear of vermin. Had to terminate the contract.

June 29, 2022
Total Pest Control logo

Reply from Total Pest Control

Hi Rob, thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

Please feel free to reach out to me with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Alternatively, if you call 0800 772 0554 and ask for the operations manager they will be happy to discuss the issues you have experienced further.

Rated 5 out of 5 stars

thank you Luke!

we have been visited by Luke regarding our rat problem and he has been fantastic - totally knowledgable and reassuring. he has helped us remove the rat problem and has made the whole experience much more manageable. Luke was amazing -very friendly and professional. i wouldn’t hesitate to recommend him to anyone in slough dealing with pest issues. thanks Luke!

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Mortified to see a rat in the garden!

To our horror we saw a rat in our garden, we have never seen one here before and have been in our house since the late 70’s. Clive Williams was absolutely fantastic he left us with some rat traps which the rat totally ignored. He then left us with some “ food” trays tucked safely out of reach and within a couple of days these trays were empty shortly after that we discovered the rat dead. It was such a relief and we are so grateful hence our 5 star review, he was so professional even though I was mortified and he did the job. Thank you so much Clive and the Total Pest Control company.

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased with Luke’s support

We have been assisted by Luke for the rats problem in our garden
Luke is very helpful and knowledgeable person and we are very pleased with his assistance
Luke understands the problem, potential causes and has given valuable suggestions at times
Luke is a star

May 5, 2022
Unprompted review

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