Total Pest Control Reviews 149

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, often highlighting their helpfulness and understanding during difficult situations. Many people appreciate the efficient and effective service provided, noting that issues were resolved quickly and thoroughly. However, some customers were dissatisfied with the effectiveness of the treatment, mentioning that the proposed solutions did not fully resolve their pest problems. A few other people also felt that the sessions were inadequate to address the issue completely.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tony is amazing...what a gent and so full of knowledge! We have a reoccurring rat problem at my aunts and so have had pest control out previously, but they just tend to put poison down for a few visit... See more

Rated 5 out of 5 stars

We have had a problem with rodent infestation in our property. We contacted Total Pest Control via our management service. Technician Jemma, attended and laid bait. This was quickly consumed by rod... See more

Rated 5 out of 5 stars

We had a Rat problem at my in-laws, Jack made three visits to the property and identified the vermin point of entry on the first visit! I followed his advice and by the third and final visit no more... See more

Rated 5 out of 5 stars

Gem from pest control was absolutely fantastic. She instantly put my mind at ease with her positive and professional approach. She went above and beyond in her work, and when she left, I felt like a h... See more


Company details

  1. Pest Control Service
  2. Bird Control Service

About Total Pest Control

Written by the company

Total Pest Control have over 30 years experience in all types of commercial and domestic pest control. We protect against pests such as birds, rodents crawling insects, as well as offering routine pest prevention visits. VISIT OUR WEBSITE

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The Surveyor kept to his word

The Surveyor kept to his word, kept me informed and did exactly what he said he would. He chased the contractor and checked progress. The work was completed speedily and site left tidy. They were polite and respectful.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Jemma Murray was a total star!

Jemma Murray was a total star. She was really quick to respond and flexible to our time available. She spotted another live nest we had missed. She was very helpful regarding the safety of our little one. Totally recommended.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I have to personally thank Jemma Murray who came to help after an infestation of ants. So polite and honestly made the process a lot less stressful. Done everything so quickly and explained how I can maintain it. So reassuring would definitely recommend her services to anyone!

Thanks so much
Rani

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Angela was ace at listening to me and promptly processing my call out and the technician Nick even managed to come by to investigate on the same day!! What great service. Great comms by both. Only the first stage in dealing with my problem by I have confidence that Nick will be doing his best to resolve it. Thanks Total Pest Control!

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Stopped pigeons getting under our panels

Really happy with the service when they stopped pigeons nesting under our solar panels
Surveyor was friendly and helpful. Quote was cheaper than other ones received.
Job team were brilliant, and left their working area clear before leaving.

January 30, 2023
Rated 5 out of 5 stars

Dealt with my Rat problem quickly and…

Dealt with my Rat problem quickly and well. Providing myself with tips on how to stop them coming back, helped me seal gaps and clean the area required.

Jay and the surveyor were professional and helpful.

Would recommend to anyone.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great visit

Arrived promptly and they were very friendly. The job was assessed quickly and a resolution sorted out with no hassle. I very much look forward to using their services again.

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

From start to finish, a personal service with a knowledgeable and competent staff. Sean, the technician, got rid of our infestation after we had tried everything and were feeling hopeless.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Pigeon problems

They dealt with our 'pigeon problem', related to our solar panels, very efficiently and with great success. Many thanks to Jody who oversaw operations and kept us informed!

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Nasty looking wasp's nest …

Had a nasty looking wasp's nest in one of the garden bushes, so I left an email, only to be phoned back swiftly with a convenient date agreed.
Joe arrived & assessed the nest. He got to work immediately & sprayed the offending area (which apparently kills the wasps).
Suffice to say, all now dealt with sufficiently.
Thanks guys!

November 4, 2022
Unprompted review
Total Pest Control logo

Reply from Total Pest Control

Hi Mike, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if we can do anything for you in the future. I would also like to thank you for being the 50th person to review our company. Thank you to everyone who has used our services and left a review so far.

Rated 5 out of 5 stars

Excellent service

Asked for a quote to add extra insulation to the roof after having had a rodent in the roof. Within 2 weeks of acceptance job had been done. All checked that no sign of ongoing infestation and completed in less than a day. Team who carried out the work were efficient and polite leaving the house tidy. As an extra a huge wasps nest was removed after the queen had been removed.

October 18, 2022
Unprompted review
Rated 3 out of 5 stars

Contacted them for a quote to strip our…

Contacted them for a quote to strip our old loft insulation and remove rat droppings and bodies, got a call back from office and provided full details, told someone else would call to arrange visit and quotation, never received this call and have no time to chase the company if they don't want the business.
After posting a one start review a director of the company took the time to call me and apologise for the lack of callback and that it was of course not intentional.

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks to Alison in the Office

I had a nasty beetle infestation in my chimney which was frightening my children but Total Pest Control came out the same day thanks to Alison in the office for such a speedy service, Alison recognised the desperation! This was resolved the same day, would highly recommend, thanks Nicola

August 24, 2022
Unprompted review

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