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Rated 3 out of 5 stars

Great product and fast delivery. Gave it a 3 because the variety is very limited. This store could be an awesome resource for canoe and kayak trippers who create their own meals rather than getting ri... See more

Company replied

Rated 5 out of 5 stars

Everything as promised, quick shipment - couldn't pick it up in time as a wind storm had blown trees down across the road - we were without power for 33 hours. The emergency well pump was exactly wha... See more

Rated 5 out of 5 stars

Best to be prepared, should something happen and we are without utilities --love the support from this store. Food is healthy, tastes great and is easy to prepare. Great customer service --there was... See more

Company replied

Rated 5 out of 5 stars

Although I have yet to try the products I purchased from Total Prepare, I can say that I have been quite impressed with the fast shipping. I should mention that out of 5 or 6 separate purchases, each... See more

Company details

  1. Food Products Supplier

Written by the company

Specializing in providing the most comprehensive lineup of preparedness products in Canada, including freeze dried food, survival gear, disaster preparedness and earthquake kits.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
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Rated 4 out of 5 stars

Got to me quick, haven't tasted it yet

Not giving 5 stars because I haven't tried the food... It could be great ;). But got to me quick.... No issues with shipping, no other issues. So... No Complaints

September 23, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Thanks for the review Candace. If you do get a chance to try the food let us know what you think! :)

Rated 4 out of 5 stars

Great selection of EP Products

Great selection of emergency preparedness products and speedy service. We especially appreciate the freeze dried and packaged food which can be stored for up to 25 years. This saves time inventorying our kits and reduces food waste!

September 13, 2018
Unprompted review
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Reply from Total Prepare

Hi Gabriel, thank you for your review. We're proud we could help you to save time and reduce waste! If you're looking for a similar idea in water storage, consider checking out our Blue Can Water - it has a whopping 50 year shelf life.

For next time, is there anything we could have improved upon to make your experience 5-star?

Rated 5 out of 5 stars

Great products tube approved for anyone…

Great products tube approved for anyone who is preparing or a survivalist.
Affordable shipping with final costs about 10% higher than normal. With knowledgeable staff to off set any issues.
👍👍👍

September 12, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Wow Curt! What an awesome review! Thank you for your kind words. If you're ever in the market for pre-built survival kits or freeze dried food keep us in mind - shipping on those items is covered by our free shipping policy. :)

Rated 5 out of 5 stars

Great Service and Customer Support

Great Service, Customer Support, and Co-operation.
Highly Recommended ++.

September 7, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Hi John! Thank you for the wonderful review! It was a pleasure chatting with you by phone and discussing the state of things. We hope to hear from you again in future. :)

Rated 5 out of 5 stars

Good prices

Good prices, selection, and fast service. This would allow us the convenienve of cooking the freeze dried food and canned meat on a backpacking trip right before it would expire.

September 7, 2018
Unprompted review
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Reply from Total Prepare

Hi Elta! Great choice. We use our products camping and backpacking too and they're always a quick and easy dinner! Most recently we took the Backpacker's Pantry Pad Thai for a test hike and it was to die for! Easily the best food I've eaten from a bag (and I've tried more than most!) I would recommend it next time you're looking for something new for the trail. :)

Thank you for your awesome review!

Rated 5 out of 5 stars

Great service and fast shipping!

September 7, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Hi Evan, thank you for the 5 star review! I'll let our shipping and service departments know they're doing a good job. :)

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, competitive prices, good selection, no issues.

September 6, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Great review Tim, thank you! We're glad you found your shopping process with us to be smooth and complication-free!

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Good product. No complaints.

September 6, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Thank you for the kind review Alana! We hope to see you again soon!

Rated 4 out of 5 stars

Good store and mre however it took 7…

Good store and mre however it took 7 days from purchase date until the items actually shipped other than that everything was good.

September 6, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Thank you for your review Owen. We appreciate your patience while we dealt with an unexpected surge in MRE demand due to the increase in BC Wildfire activity. We hope you'll think of us again for any future MRE or preparedness needs so we can have the opportunity to 'Wow' you next time!

Rated 4 out of 5 stars

Great customer service and quick…

Great customer service and quick shipping but mre’s not being covered by the free shipping is a little disappointing especially since other companies offer free shipping or flat rate on their cases and their flate rate of 10 dollars was much more reasonable then the 25 it cost me but other then that I was very satisfied.

September 1, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Hi CB, thank you for your honest review. Thank you for choosing our MREs despite the shipping cost and we're glad that our service and shipping were to your satisfaction. We appreciate the opportunity and hope that you'll think of us again for any future MRE or emergency preparedness needs. :)

Rated 5 out of 5 stars

Perfect buying experience.

Perfect buying experience.

Staff listened to my preferences concerning delivery delays which were initially too long for my needs and quickly sped up the process.

September 1, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Hi David,

We're very glad we were able to help. Thank you for the excellent review! This is an unpredictable industry, so it can be difficult to know what stock we'll need and when. We're lucky to have awesome, understanding customers like you on the odd occasion when we guess poorly and there is a delay. Thank you again and have a great rest of your day!

Rated 5 out of 5 stars

They were quick to respond and awesome…

They were quick to respond and awesome enough to replace my order, reimbursed me 4 bucks and have my mre’s shipped pronto. Very happy with these guys and gals

August 31, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Hi Andrea! Thanks for the awesome review. If you try any of them we'd love to hear your thoughts on how MRE Star and Meal Kit MREs compare. We've tried them in office, but it's always great to hear what our customers think!

Rated 5 out of 5 stars

Great service

always Great service, great product and fast delivery.

August 28, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Thanks Robert! Your feedback is always appreciated!

Rated 5 out of 5 stars

Meat was delicious!

I bought the diced chicken, ground beef and beef chunks and they were all amazing with great flavour.

August 27, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Thanks Charlene! We've definitely slipped the chicken in family dinners that were "the best casserole ever" according to unsuspecting children and spouses. They couldn't believe it was emergency food!

Rated 5 out of 5 stars

Great supplier

Great supplier, delivered on time, good selection of products.

August 24, 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Thanks Paul! Great review!

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