Great product and fast delivery. Gave it a 3 because the variety is very limited. This store could be an awesome resource for canoe and kayak trippers who create their own meals rather than getting ri... See more
Company replied
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See what reviewers are saying
Everything as promised, quick shipment - couldn't pick it up in time as a wind storm had blown trees down across the road - we were without power for 33 hours. The emergency well pump was exactly wha... See more
Best to be prepared, should something happen and we are without utilities --love the support from this store. Food is healthy, tastes great and is easy to prepare. Great customer service --there was... See more
Company replied
Although I have yet to try the products I purchased from Total Prepare, I can say that I have been quite impressed with the fast shipping. I should mention that out of 5 or 6 separate purchases, each... See more
Company details
Written by the company
Specializing in providing the most comprehensive lineup of preparedness products in Canada, including freeze dried food, survival gear, disaster preparedness and earthquake kits.
Contact info
48 Crease Ave, V8Z 1S3, Victoria, Canada
- 1-888-832-1732
- hello@totalprepare.ca
- totalprepare.ca
They're great!
August 24, 2018
Unprompted review
Reply from Total Prepare
Thanks Jason! Was there anything we can improve on next time to make your experience 5-star?
Reply from Total Prepare
Hi Jeff, thank you for your review! Let us know if there's anything we can do next time to make your experience 5-star! :)
Excellent products for 72 hr emergency…
Excellent products for 72 hr emergency prepardness
August 23, 2018
Unprompted review
Reply from Total Prepare
Thanks Joan for the great review and for taking the time to get prepared!
Great products and quick service
Great products and quick service. Excellent company communication when contacted. 5 stars for sure.
August 23, 2018
Unprompted review
Reply from Total Prepare
Aw, thanks Patricia! You're making us blush!
Total Prepare is great for Emergency Preparedness
Total Prepare has a great selection of items for emergency preparedness. And when they have a sale it's on good items that are useful.
August 23, 2018
Unprompted review
Reply from Total Prepare
Hi Patricia! Thanks for the wonderful review, it's very thoughtful. I'll let our marketing team know they're choices in sales are being appreciated. (They'll be pleased as punch!)
Fast response
Fast response, helpful, and items shipped very quickly.
August 23, 2018
Unprompted review
Reply from Total Prepare
Thanks EC! We appreciate the review!
Great customer service
Great customer service, one of my containers arrived with a cracked lid, I notified customer service and they sent me a new lid right away. I’ve made 3 major purchases so far without any complaints. The packaging is always secure and heavily wrapped. Best place in Canada to get Legacy products.
August 23, 2018
Unprompted review
Reply from Total Prepare
Thanks Jason! We're glad we were able to deal with the damaged product quickly and effectively for you. Great choice on Legacy by the way - one of my absolute favourites!
Reply from Total Prepare
Hi Alex! Thank you for your review! If there is anything we can do differently next time to make your experience 5-star just let us know! :)
Reply from Total Prepare
Thank you for the review Rick! We're happy to hear everything arrived in ship-shape!
Products are of superior quality
Products are of superior quality; customer service is amazing; orders are shipped at light speed!
Total Prepare is the only supplier I trust!
August 23, 2018
Unprompted review
Reply from Total Prepare
Wow Alan! What a fantastic review, we're so glad to have exceeded expectations!
Quality products -Fast Shipping
August 23, 2018
Unprompted review
Reply from Total Prepare
Thanks for the 5-star review Benoit! I'll let our shipping department know they're doing a good job. :)
Awesome product!!
Awesome product ! This is my second purchase. Would buy again for my friends in the future.
August 22, 2018
Unprompted review
Reply from Total Prepare
Hi Kang! Thank you for the great review! Our products make excellent and unexpected gifts - great choice.
Love the products!!!
Love the products!!!! We are using them for hiking.
August 15, 2018
Unprompted review
Reply from Total Prepare
Hi Connie! Thank you for the 5-star review! I'm glad you're enjoying your purchase. I would highly recommend the Grayl Water Purifier for hiking too - we just came back from a trip to Mt Albert Edward and it was a total lifesaver!
Good products and excellent service
Good products and excellent service. Gave it a 3 because the variety is very limited.Total Prepare was very helpful in our transaction.
August 4, 2018
Unprompted review
Reply from Total Prepare
Hi Gabrielle,
Thank you for the review! We're working on getting new products everyday so keep checking in! If there are specific items that you're not seeing online feel free to phone or email and often we can special order things.
We're happy when you're happy! :)
Like that my items were mailed right…
Like that my items were mailed right after my order came in and received
the parcel days later:-)
August 2, 2018
Unprompted review
Reply from Total Prepare
Hi Sean! We do our best to get orders out right away - I'll let our shipping department know they're doing a great job! Thank you for the 5-star review. :)
Reply from Total Prepare
Thank you for the great review David!
Good products and excellent service.
July 24, 2018
Unprompted review
Reply from Total Prepare
Thank you Brian! We're glad you had a good experience. :)
Reply from Total Prepare
Thanks for the great review Marc!
Great product and fast delivery
Great product and fast delivery. Gave it a 3 because the variety is very limited. This store could be an awesome resource for canoe and kayak trippers who create their own meals rather than getting ripped off ar 22bucks per individusl meals at places like cabelas
July 18, 2018
Unprompted review
Reply from Total Prepare
Hi Penelope - Thank you for your feedback! We're adding new products all the time so keep checking in. If there's anything specific you are looking for please feel free to touch base with our customer service team (1-888-832-1733 or hello@totalprepare.ca) as we can often source special requests.
With more helpful reviews like this one I'm sure we'll have a 5-star selection in no time! ;)
Absolutely satisfied with everything from Total Prepare
Absolutely satisfied with everything we have ordered and received from Total Prepare. WE are very pleased that this company exists in Canada.
July 13, 2018
Unprompted review
Reply from Total Prepare
Thanks Joyce! We're happy to be here and proud to be Canadian owned and operated. :)
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