Absolute sharks on the letting side. They really don't care about the tenants or the community around the property they let. They will think nothing about putting bad tenants in a property which imp... See more
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I wish I could give them less than one star. These are the biggest blood sucking parasites I have ever come across. Their agents are liars of the highest order, disrespectful and insincere towards the... See more
Townends very Poor communication the worst agent ever Had talked to many real estate agents never have communication problems. Just call Townends Putney the woman who answered phone was so... See more
Anna Wilson is an extremely knowledgeable and professional Sales Negotiator. She will always go the extra mile for her clients and is a true example of what an Estate Agent should represent, knowledge... See more
Company details
Information provided by various external sources
Hampshire, Middlesex, London and Surrey Estate agent selling and letting homes. Looking to sell or let your property? find out how much your home is worth.
Contact info
United Kingdom
- townends.co.uk
1.8
Poor
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Useless
Local branch is Staines, the service is awful the property management section is very poor I have been trying to get some maintenance issues resolved for months now and it's still not done. All I get is excuses when I call, they expect you to call them they won't call you! I find it amazing this company exists, there customer service is none existent.
I will NEVER use them again when I move home.
August 12, 2017
Unprompted review
HORRIBLE !!
HORRIBLE !!
They are real bullies down in Egham. What kind of people do they employ?
July 28, 2017
Unprompted review
Absolutely awful and completely …
Absolutely awful and completely incompetent. The first and last time I’ve used them. I booked to view to properties in one afternoon with them. They failed to tell me that one property was already of the market and with the other, they failed to book the viewing with the landlord so we couldn’t get in to see the place. The agent looked about 12 and had no personable skills. How the heck are these guys in business??!!
July 20, 2017
Unprompted review
Lack attention to detail big time
Very poor at communicating and keeping the client informed. Their team is so forgetful. You leave a message with a colleague and they either forget to tell the required person to contact you back, or the person you want to speak to forgets to call back. They seem to love sending duplicate emails.
They're not very good at following instructions. I requested that they inform me and the tenants when a flat viewing is going to take place, and the fail to comply. Shambles.
May 22, 2017
Unprompted review
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