Can't contact out of hours, no response on supposed move-in day, never call back when they say they are going to.
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See what reviewers are saying
Townhouse have managed 3 properties for me for several years now. They have always been approachable and efficient in dealing with any issues that have arisen. Their legal knowledge has also been inv... See more
Abysmal response time and customer service. No flexibility in there schedule to work even a Saturday until lunch time for people that work a 5 day 9am-6pm jo. Had to take time out of my work day to co... See more
Moved into a property, the garden hasn’t been done, fridge and freezer trays are broken boiler didn’t work carpet has not been changed broken door hasn’t been fixed, the house was also really dirty. E... See more
Company details
Information provided by various external sources
Manchester's estate and letting agent. Follow for lettings, sales and property news.
Contact info
117 Ducie House, Ducie Street, M1 2JW, Manchester, United Kingdom
- 01614011788
- info@townhouse-lettings.co.uk
- townhouse-lettings.co.uk
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Professional and reliable
Professional and reliable, two words to describe my experience with Townhouse. The flat was of a very good finishing in a nice neighborhood. The communication with the agency is very easy and is managed very well. A special thanks to our agent, Matt, who has always been very kind and available for support
We highly recommend Townhouse Lettings…
We highly recommend Townhouse Lettings after recently selling an apartment with Will and his team. From start to finish they were professional, knowledgeable and helpful. Will was extremely proactive throughout our sale, from liaising directly with our tenants to arrange viewings, to negotiations with the buyer through to all his dealings with the solicitors during the conveyancing process. Will was always contactable and more than happy to help with any queries. Will went above and beyond to ensure he provided the very best service to his clients and all interested parties involved in the sale. We thoroughly recommend Will and his team to anyone selling or renting their property.
They are simply the best at what they do
All of the team at Townhouse lettings have been wonderful. Even with the challenges of lockdown they still delivered an impeccable and professional service. We won’t go anywhere else, they are simply the best at what they do.
Flat purchase
Recently purchased a flat through Townhouse. Will was the estate agent I was communicating with and he was extremely helpful. He was able to provide me with all the information that I requested. Really smooth process and had no issues at all. He has also helped answer the questions I had even after the sale. Really happy with the service, very professional and would definitely recommend!
Townhouse Lettings highly recommended
We can highly recommend Townhouse Lettings for both their property rental services and for the sale of a house. They have managed our rental property very effectively for many years finding good tenants quickly. The whole team are very professional, easy to deal with and understand the markets. They do what they say they will do when they say they will do it. We subsequently chose to sell our property with Townhouse which they did with the same professionalism. Very efficient with good communication and support throughout the whole process.
Letting with Townhouse Lettings
We let our property with Townhouse Lettings and I cannot explain how brilliant they have been throughout the process, right from getting all the compulsory checks and assessments completed to managing the property on our behalf. Will is brilliant and always quick to respond.
Issues with Heating
We had issues with the heating system specially in the second floor. Gladly Matt came over and he was able to fix it. Thank you for your quick response we really appreciate it.
Fantastic Letting Agency
Was a Townhouse tenant from August 2019 - October 2020. Matt was my main contact throughout. He was friendly, professional, responsive and a pleasure to deal with. Any queries or maintenance issues to the main office were dealt with quickly and effectively. They didn’t hold back any of my deposit - as a private renter of over 12 years I’ve never experienced this! Other greedy landlords always try to claw back something unfairly. If you have a chance to rent with Townhouse you should do it. By far the best landlord/letting agent I’ve had the pleasure of renting from. Matt deserves a pay rise!
Great service
I moved in July '20 and primarily dealt with Matt for the viewings and moving in. He kept in contact throughout, was flexible with viewing times and answered all my questions. I've dealt with him since for a minor issue and this was resolved quickly.
I've also dealt with Emily over matter to do with payment (the error of One Manchester), again she was prompt, friendly and efficient.
So far I've been impressed with the service received from Townhouse lettings and would recommend to others.
I Would highly recommend Townhouse'
Townhouse have done a fantastic job letting our properties for nearly a decade now; we've been very fortunate to have had good tenants as they've been very careful on their choice of tenants. I would highly recommend them to anyone who is looking for hassle free and responsible management of their properties.
Townhouse have recently Let one of my…
Townhouse have recently Let one of my properties after it had been on the market for just 1 week!! Extremely professional and efficient service from Matthew and William from start to finish. Could not recommend them enough! J 😁
Matt and Will were very professional…
Matt and Will were very professional and friendly! Loved dealing with them.
Matt was professional and personable
Matt was professional and personable, and made the process of moving in very smooth. He was responsive and his communication honest and open in the whole process. Thanks!
10/10
We've used Townhouse for both sales and lettings and they have always delivered. Would highly reccomend!
Couldn’t recommend Townhouse Lettings…
Couldn’t recommend Townhouse Lettings more highly. Excellent communication throughout and went the extra mile to ensure I got the right tenant in my property let. Completely hassle free experience and will unquestionably use them again when I need to find a new tenant.
Couldn’t recommend enough!
Town house
Fantastic values,,
Matt is very helpful nothing is to much trouble ...
Great service
Great service. We have used townhouse letting 3 times now to advertise our rental property. Each time the property has been listed instantly and we have had viewings arranged within days. Townhouse lettings have helped us to successfully find suitable long term tenants each time. I can definitely recommend and will continue to use in the future.
Very good
No complaints - made the process very easy and were good with social distancing, wearing a mask etc. All forms were signed through an easy online portal.
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