Can't contact out of hours, no response on supposed move-in day, never call back when they say they are going to.
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See what reviewers are saying
Townhouse have managed 3 properties for me for several years now. They have always been approachable and efficient in dealing with any issues that have arisen. Their legal knowledge has also been inv... See more
Abysmal response time and customer service. No flexibility in there schedule to work even a Saturday until lunch time for people that work a 5 day 9am-6pm jo. Had to take time out of my work day to co... See more
Moved into a property, the garden hasn’t been done, fridge and freezer trays are broken boiler didn’t work carpet has not been changed broken door hasn’t been fixed, the house was also really dirty. E... See more
Company details
Information provided by various external sources
Manchester's estate and letting agent. Follow for lettings, sales and property news.
Contact info
117 Ducie House, Ducie Street, M1 2JW, Manchester, United Kingdom
- 01614011788
- info@townhouse-lettings.co.uk
- townhouse-lettings.co.uk
2.7
Poor
53 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Excellent
The service provided was excellent, nothing was too much trouble.
August 4, 2020
Unprompted review
Friendly attitude, good service
Initially it took a long time to get anything done but in the past few months there was a noticeable improvement. It seems things are getting better and Townhouse was helpful addressing problems with the property I'm renting and I'm happy to say everything was sorted eventually.
January 23, 2020
Unprompted review
You deserve more than five stars 🤩🤩
I have lived in this property for 14 months, everything was amazing .Thank you so much Matt and Emily.
November 26, 2019
Unprompted review
Excellent Company
Excellent service always.
Always pleasant, professional and efficient.
Can’t fault in any way.
Thank you so much Will &Team
November 20, 2019
Unprompted review
Excellent and fast communication.
Excellent and fast communication.
As an agency are very efficient and helpful
November 20, 2019
Unprompted review
Good service
Good service, nice bunch of people and excellent knowledge of the industry. I can recommend Townhouse as a full service letting agent for landlords.
November 20, 2019
Unprompted review
The townhouse team are always very…
The townhouse team are always very efficient and helpful, achieving good rental values.
November 20, 2019
Unprompted review
Very professional and speedy service…
Very professional and speedy service when letting out my property. Highly recommend!
November 20, 2019
Unprompted review
Super service!!
November 20, 2019
Unprompted review
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