All aspects of purchasing the car insurance were fully covered and e planned. The agent checked that I understood what was being covered or not and asked often if I had questions
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I looked at Toyota Insurance when I bought my car last year and found it far more expensive than my existing provider. However, this year they came up very well priced on a comparison site, so I deci... See more
Today, I needed some help to buy my car insurance and to understand what I am purchasing. I am grateful of the help I have received today. The person on the other side of the phone, was patient an... See more
Lovely to speak to the company direct who answered my questions in an understandable manner. The person who I spoke to was helpful and welcoming. We all know how easily it is to complain but forget... See more
Company details
Written by the company
With a defaqto 5-star rating, drivers can enjoy one of the most comprehensive levels of cover available. Our insurance extends the Toyota experience to non-Toyota drivers too - for those who value quality and peace of mind. Full details of benefits and exclusions for each product are included in individual policy documents.
Contact info
7th Floor, 52-56 Leadenhall Street, EC3A 2BJ, London, United Kingdom
- 0333 103 9950
- service@toyotamotorinsurance.co.uk
- toyotainsuranceservices.co.uk
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Easy to use website
Straightforward and easy to use website.
The whole process of insuring my car was done in minutes.
Good competitive price.
August 14, 2026
Easy to switch over online
Easy to switch over online, competitive price and great overall communication.
July 27, 2026
Price was brilliant compared to what I…
Price was brilliant compared to what I was paying before
August 7, 2026
Best price and cover made easy on line
August 14, 2026
very easy to set up and use
August 13, 2026
Easy to renew
August 13, 2026
A competitive quote via Go Compare…
A competitive quote via Go Compare website.
The policy suits my needs following a phone call to confirm certain cover, so I was very pleased with the policy which I purchased via Go Compare.
August 13, 2026
Cost was very good didn’t realise motor…
Cost was very good didn’t realise motor companies do insurance. This is the first time I’ve owned a Toyota car. My husband swears by Toyota.
August 6, 2026
The lady I spoke with was very polite and efficient with explaining my options
The lady I spoke with was very polite and efficient in explaining my options
August 13, 2026
Excellent service from Toyota Insurance…
Excellent service from Toyota Insurance Services. Everything was straightforward, quick and easy to arrange. The customer service was friendly and professional, and I’m very happy with the overall experience. Highly recommended!
July 31, 2026
Wait time in phoning good…
Most important to me any many customers the phone was answered after 8 minutes,compared to Lloyds car insurance 35 minutes on 2 separate occasions,will not be renewing with them .
Documents sent same day .
August 13, 2026
I had difficulty printing off my…
I had difficulty printing off my insurance certificate and phoned up, your member of staff could not be more helpful she sent a PDF copy to my email address. The other documents are being sent to me by post.
August 12, 2026
My car got cancelled and letter came 4…
My car got cancelled and letter came 4 days after it cancelled
August 3, 2026
Reply from Car Insurance by Toyota Insurance Services
Hello Lee
Thank you for your review.
I am sorry to did not see the cancellation notification.
If we enforce a cancellation, the terms of the policy are that we must give at least 7 days' notice in writing to the last known address.
As we have no control over the postal service time frame for the delivery, the notification is also sent via email, to ensure the notification is received in advance of the cancellation date.
Our complaints team will be in touch to explain how you can escalate your concerns.
Kind Regards
Carol
Toyota Insurance Services
Best insurance highly recommend!
August 12, 2026
The price was right so am giving you a…
The price was right so am giving you a try hopefully will never need you but if I do then we will know how good you are
August 5, 2026
Very satisfied client.
Everything was easy and well explained. The lady that I communicated with was very polite and very professional.
August 5, 2026
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