I got into contact with toystory over membership that i told to get off or removed. Later it got in touch to complete it via emails. Phoned up by my family to discuss removal and update past charge to... See more
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I can't remember dealing with you. Money was debited off my acc with out my knowledge. There for I would appreciate it, if I get refunded for this. It will be greatly appreciated.
I don't even remembering doing this subscription and i have canceled 6 months ago they say and they will return me the 30euros of it at my banks card. Good for me and them.
I've had some issues to cancel my membership and Alero really helped me by answering all my questions and made it very easy to me to understand what to do
4.1
Great
189 reviews
Hasn’t replied to negative reviews
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Very resposive with concerns
Very resposive with concerns. Helping every customer until they are satisfied
April 12, 2026
Unprompted review
Do not leave you cellphone unattended for your kids,because they wil get into sites that you not aware of an only find out when you money is deducted.
The services is good even though I don't know where this site is coming from,but solving the problem by canceling is on point.Thank you
July 4, 2025
Unprompted review
Fedora was helpful
Fedora was helpful. I'm excited that service. Appreciated your service.
July 2, 2025
Unprompted review
They communicate with their cosumers
I like that they are responsive and are willing to make exceptions if the customer is not happy, thank you Jamal for reaching out and solving the problem.
June 14, 2025
Unprompted review
Issue addressed
June 6, 2025
Unprompted review
Good escalation support by PAULA
May 21, 2025
Unprompted review
Helpful and efficient
The team respond right away especially the one handling my case, Ms. Paula. She is efficient and helpful. Kudus!
May 20, 2025
Unprompted review
Jamal my hero
Jamal especialy hwlp me a lot and made me feel as if somebody had my back.
May 13, 2025
Unprompted review
transactions
I had issues with some transactions, and Maverick was the gentleman who helped and guided me through the whole process.
Excellent customer service, really helpful.
May 14, 2025
Unprompted review
it's a fraud!!!
May 5, 2025
Unprompted review
Helpful support staff
I reported and support staff reached out. Issue is handled by Ms Emily.
May 5, 2025
Unprompted review
best experience
May 1, 2025
Unprompted review
Ok but sorry I'm not interested …
Ok but sorry I'm not interested anymore nicholan, thank you and god bless
April 29, 2025
Unprompted review
thanks van for assisting in removing…
thanks van for assisting in removing the membership i never signed up for
April 27, 2025
Unprompted review
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