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Toystory Reviews 

262
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TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I got into contact with toystory over membership that i told to get off or removed. Later it got in touch to complete it via emails. Phoned up by my family to discuss removal and update past charge to... See more

Rated 3 out of 5 stars

I can't remember dealing with you. Money was debited off my acc with out my knowledge. There for I would appreciate it, if I get refunded for this. It will be greatly appreciated.

Rated 4 out of 5 stars

I don't even remembering doing this subscription and i have canceled 6 months ago they say and they will return me the 30euros of it at my banks card. Good for me and them.

Rated 5 out of 5 stars

I've had some issues to cancel my membership and Alero really helped me by answering all my questions and made it very easy to me to understand what to do

Contact info

4.1

Great

TrustScore 4 out of 5

262 reviews

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No recent history of asking for reviews

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4.1

All reviews

(262)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

False Advertising

False advertising. They advertised an elaborate V8 engine with moving parts to be used for educational purposes. They sent a molded piece of plastic that was junk.
They acknowledged it but would not provide a refund or accept a return.
They are scammers. Stay away!!!

November 24, 2024
Unprompted review
Rated 1 out of 5 stars

What a rip off

What a rip off. Stay away from this company. Do not give you what they advertise.

Do not buy from these scammers.

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

They took a subscription without me…

They took a subscription without me even knowing, are saying I did this and sent confirmation emails. Not one email recieved. Saying non refundable even though I've not agreed to this money.. over £25! Asked what I've ever bought from them, nothing.. so why would I want a subscription? Customer service also appalling. Only thing they done was cancel account.

December 2, 2024
Unprompted review

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