DO NOT ORDER FROM THIS COMPANY!!! Placed my order in November, Still waiting for a refund and chase 1 to 2 times a week. Only £6 of my £126 order was sent out. They only sporadically reply to emails,... See more
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See what reviewers are saying
Really pleased with service provided, made up order online and collected without any waiting times, staff were polite, well mannered and really helpful when asked about other product. I will definitel... See more
Company replied
Always a great experience with TCO. Stan🤩 always polite and friendly. He helped me to find Timco Screws and OX screwdrivers what I want. Timco screws are perfect 👌. Premium hand tools prices are so... See more
Company replied
ONLY 1 Star I added 5 star so it would come to the top. I have caught TCO doing false advertising. They advertised a 3 year warranty for mafell but the product didn’t have a warranty even tho under... See more
Company details
- Screw Supplier
- Building Materials Supplier
- Fastener Supplier
- Hardware Store
- Safety and Work Wear Store
- Tool Store
Written by the company
We really appreciate your feedback and we're here to help you with any problems you might have. Just drop us an email at help@tco.co.uk with your order reference number and phone number, and we'll take care of any issues right away. TCO started in early 2014 and is run by a young but experienced team. We're excited to be a small independent company, and our goal is simple: to save you time and money. We do this by making sure we have the right products in stock and using top-notch warehousing and IT systems.
Contact info
Unit 5, Baluniefield Trading Estate, DD4 8UT, Dundee, United Kingdom
- If you have any problems, we will always seek to assist. Just email help@tco.co.uk with your order reference number and phone number, and we'll look into any issues you have
- stan@tco.co.uk
- tradecounteronline.co.uk
4.0
Great
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TCO supplied exactly what they…
TCO supplied exactly what they advertised at a great price and delivered it on time, what more could you expect?
July 24, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Very good 👍 very well run business top…
Very good 👍 very well run business top marks good service and after sales
July 24, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Fast delivery great item
July 24, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Great fast delivery
July 16, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Fast efficient service
July 14, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Excellent service
July 11, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Item exactly as described
Item exactly as described. Sent in timely fashion, great communication throughout. Highly recommend
July 12, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Very good, highly recommend
Ordered screws and bits, picked up in werehouse
Friendly, helpful staff - Bartek took care about my order and kept me updated, so I knew won't be any issues.
Good prices and big choice of products, definitely recommend, and will be back for more.
July 10, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Professional service, highly recommend !!
Ordered screws and bits, picked up in werehouse
Friendly, helpful staff - Bartek took care about my order and kept me updated, so I knew won't be any issues.
Good prices and big choice of products, definitely recommend, and will be back for more.
June 8, 2023
Unprompted review
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Reply from TCO
Thank you for leaving us this 5 star review. I'm happy to know that you had an excellent communication with us.
Reply from TCO
Thank you for leaving us this 5 star review. I'm happy to know that you're happy your products. 🤜🤛
Reply from TCO
Thank you for leaving us this 5 star review. I'm glad to offer you the free next day service 📦🚀
Reply from TCO
Hi Jean, It was lovely to talk to you. Thank you for your 5 star review, If there is anything else we can do to help you, please let us know.
Excellent choice and service as always…
Excellent choice and service as always from TCO would highly recommend
June 28, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Was very helpful Indeed
June 22, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Excellent service and great product
June 13, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
Excellent product and service
May 18, 2023
Reply from TCO
Thank you for leaving us this 5 star review. We are delighted that you had such a great experience with us.
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