tradefit.uk Reviews 742

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are well-made and meet their expectations. Many people highlight the fast and efficient delivery service, often receiving their orders sooner than anticipated. The ordering process is consistently described as easy and straightforward, and the customer service is commended for being helpful and responsive. However, some customers experienced issues with incorrect or damaged items upon delivery. A few people also mentioned problems with the quality of included components, such as screws, or discrepancies in product patterns. There were also occasional reports of delayed deliveries or difficulties with the delivery process itself.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many customers praise the excellent quality of... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the speed and efficiency... See more

Quality

Reviewers highlight positive aspects of quality. Customers are consistently pleased with the high quality of... See more

Order

People report positive experiences with order. Many reviewers found the ordering process easy, whether online... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out addi... See more

Rated 5 out of 5 stars

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced an... See more

Rated 5 out of 5 stars

These guys are excellent. Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and w... See more

Rated 5 out of 5 stars

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do bu... See more


Company details

  1. Hardware Store

About tradefit.uk

Written by the company

The tradefit® team have used their decades of ironmongery & hardware experience to select, source and stock 2,000 secialist products fit for the trade. The direct relationships we have with our manufacturing partners mean that we are able to offer upto 50% off the typical market price (when compared to major suppliers in the market). All products are stocked and ready for next day delivery.

Up to 50% off the leading brands. Using our direct relationships.

Order by 5pm for FREE Next Day Delivery. Free shipping on all orders over £25.00.

Over 2,000 Trade Quality Products. Carefully selected and sourced directly for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

742 reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic Customer Service

Ordered 4 sets of door handles and was not too bothered that the delivery was to be a a couple of days from ordering. Received a very pleasant phone call to advise me that the delivery was going to be delayed by a day. Fantastic service that I have not received anywhere else and would highly recommend.

Door handles are great and make my conservatory doors look and feel like new again.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

outstanding customer service

I have had an outstanding experience thanks to Arthur from their customer service team. From the moment I reached out, I was treated with professionalism, kindness, and genuine care.
It was Friday afternoon just before closing time but Arthur went above and beyond to help me find the right products for my project. I truly appreciate the dedication and attention to detail. I learned so many new things that will make my project run smoother.
Arthur mate, thank you truly for making my experience so positive!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great products from a professional team

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out additional items quickly. I will use this company again for all future jobs.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent helpful service.

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced and arrived well within time estimated.
The handles fitted perfectly.
I will definitely look at Tradefit next time.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Tradefit are Excellent

I ordered the handles etc online on Sunday(it was a bank holiday the day after)and I received it Tuesday. I did contact them as I’d ordered the wrong size latches, there was nobody in the office on the Monday so they didn’t get my email about swapping them, they were only in the warehouse so I got the wrong ones. I emailed them and they sent me the ones I wanted and I got those the day after, brilliant. I sent the others back(I paid postage but my blunder)and they’re now fitted.
I’ll definitely use them again.

August 24, 2025
Unprompted review

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