tradefit.uk Reviews 742

I placed an order (£180 of twin slot shelving) with Tradefit on the 9th of December for parts for a ship refit at the beginning of January, and then heard nothing for 2 weeks. On the 24th of December I received an email saying I was being refunded £110- more than half my order was not available, but it had taken them 2 whole weeks to notify me (after they had taken my money).

Today is the 30th of December and I took delivery of the few items that were sent to me. While I do appreciate that I was refunded for the missing items, it has taken 3 weeks for them to arrive, more than half of it is missing and there has been zero communication from them. Really disappointed in them

Best prices I could find for matt black door handles/hinges. Had never used them before but they have positive reviews on Trustpilot so I placed an order.

It was easy to order on their website and was followed up with great communication regarding the delivery. One of the ladies in customer services was very helpful changing the despatch date to a date more suitable for me and they arrived on the day I wanted.

We were very pleased with the quality of the handles so ordered some more for upstairs.

I forgot to use a discount code so I emailed in and Alex very kindly refunded me the discount amount. I was really impressed with his help as I'm sure plenty of other companies would have just said it was tough luck. It's the small things like that which make Tradefit customer services stand out and makes you feel like a valued customer, not just a number.

I will be ordering some more handles and would highly recommend them.

These guys are excellent.
Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and were much much cheaper than other online and diy stores.

The website was easy to use and the price for the items was good. Having fitted the hinges I have been impressed with the quality.
I will be adding this company to my personal 'go to' file.

Great product at the best price on the market (door handles). Fast and easy delivery. Would definitely use Tradefit again.

I found the products easily on the website and at a very fair price.
Delivery next day was impressive at no extra cost.
A good quality mortice lock and lever handle kit (for a disabled toilet door).
It's not too good to be true, find out for yourself what service should be like!!!

Excellent service again bought from these a number of times and very pleased

I recently purchased from here and needed further help on parts, Georgia was so helpful and friendly. She listened and advised what I needed, the item arrived the next day. Brilliant customer service thank you Georgia :)

The fw key does not work. Checked a college at work and the cylinder on the new keys was considerably smaller than the old ones

Quality products at a competitive price. This is not the first time I have ordered from Tradefit and it certainly won't be the last. Stock is always available and delivery is always quick.

Easy website to navigate and quick delivery of quality item.

Every order has been shipped and delivered really fast, prices are spot on and will continue to order from here

Item as described
Customer service very helpful

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do business with, if only others were as helpful and efficient what a wonderful world it would be!

Price competitive, delivered on time, actually into my hands which is a rarity with some couriers - packaging appears adequate as not yet used due to carpenter being hors de combat.

Excellent customer service

Received very quickly and great quality items