tradefit.uk Reviews 740

Great product, excellent service.

arrived early
friendly delivery
product as described

270mm Twin Slot Shelf Brackets.
The brackets are good quality with excellent covering of paint, for a good price, rapidly delivered. 
Strongly recommend. What more can a customer ask for?

I’ve given 5 stars.

So simple to order, really good quality, excellent delivery service.

Dear Tradefit Team,

I would like to express my sincere appreciation for the outstanding customer service provided by Mr. Arthur throughout my recent order and return process.

From the very beginning, Arthur handled every step with exceptional professionalism, clarity, and patience. He responded promptly to each of my messages, offered practical solutions, and consistently reassured me whenever issues arose. His supportive and efficient approach made the entire experience smooth and stress‑free.

It is rare to encounter customer service that is both efficient and genuinely caring. Arthur’s approach reflects extremely well on Tradefit, and I believe his dedication deserves recognition. Because of his help, I will continue to shop with confidence and will gladly recommend your company to others.

Thank you once again for having such a capable and thoughtful team member.

Customer service is exceptional & quick delivery.
Will use again.

Prompt delivery exactly as ordered.

Great quality products well made look stylish easy order process and next day delivery would recommend this firm first class service

Always great service.kindly keep on sending 20% voucher everymonth.
thanks

Great quick service had everything I required for my DIY shelving.

I had an issue with my order and Tradefit did not hesitate to rectify this without question. Such good customer service! Will be buying again next time.

ordered pocket door kit, there wasnt included the door while is clearly shown on the pictures, they split the order in 2 different deliveries, the second one came after 10 days which is really late

The gentleman that I spoke to was Alex, ( I hope I’ve got his name right) he dealt with my enquiries. He was patient, informative and courteous, fabulous customer service. I would definitely recommend this company and use again.
🙏🏴󠁧󠁢󠁷󠁬󠁳󠁿♥️

Ordered square plate handles with key hole and round plate handles without key hole arrived. Completely the wrong product.
Fortunately return was easy and refund prompt.

I bought a pair of gate hinges and whilst the hinges themselves are fine the supplied screws were of such poor quality that two of them snapped and several others soon had chewed heads, indicating that the quality of the steel used was very inferior. Incidentally the company uses reviews.io for product reviews but makes it practically impossible to add one.

Great handles at bottom dollar price, good service, delivery great even leading up to Xmas.

I placed an order (£180 of twin slot shelving) with Tradefit on the 9th of December for parts for a ship refit at the beginning of January, and then heard nothing for 2 weeks. On the 24th of December I received an email saying I was being refunded £110- more than half my order was not available, but it had taken them 2 whole weeks to notify me (after they had taken my money).

Today is the 30th of December and I took delivery of the few items that were sent to me. While I do appreciate that I was refunded for the missing items, it has taken 3 weeks for them to arrive, more than half of it is missing and there has been zero communication from them. Really disappointed in them

Best prices I could find for matt black door handles/hinges. Had never used them before but they have positive reviews on Trustpilot so I placed an order.

It was easy to order on their website and was followed up with great communication regarding the delivery. One of the ladies in customer services was very helpful changing the despatch date to a date more suitable for me and they arrived on the day I wanted.

We were very pleased with the quality of the handles so ordered some more for upstairs.

I forgot to use a discount code so I emailed in and Alex very kindly refunded me the discount amount. I was really impressed with his help as I'm sure plenty of other companies would have just said it was tough luck. It's the small things like that which make Tradefit customer services stand out and makes you feel like a valued customer, not just a number.

I will be ordering some more handles and would highly recommend them.