tradefit.uk Reviews 742

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are well-made and meet their expectations. Many people highlight the fast and efficient delivery service, often receiving their orders sooner than anticipated. The ordering process is consistently described as easy and straightforward, and the customer service is commended for being helpful and responsive. However, some customers experienced issues with incorrect or damaged items upon delivery. A few people also mentioned problems with the quality of included components, such as screws, or discrepancies in product patterns. There were also occasional reports of delayed deliveries or difficulties with the delivery process itself.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many customers praise the excellent quality of... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the speed and efficiency... See more

Quality

Reviewers highlight positive aspects of quality. Customers are consistently pleased with the high quality of... See more

Order

People report positive experiences with order. Many reviewers found the ordering process easy, whether online... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out addi... See more

Rated 5 out of 5 stars

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced an... See more

Rated 5 out of 5 stars

These guys are excellent. Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and w... See more

Rated 5 out of 5 stars

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do bu... See more


Company details

  1. Hardware Store

About tradefit.uk

Written by the company

The tradefit® team have used their decades of ironmongery & hardware experience to select, source and stock 2,000 secialist products fit for the trade. The direct relationships we have with our manufacturing partners mean that we are able to offer upto 50% off the typical market price (when compared to major suppliers in the market). All products are stocked and ready for next day delivery.

Up to 50% off the leading brands. Using our direct relationships.

Order by 5pm for FREE Next Day Delivery. Free shipping on all orders over £25.00.

Over 2,000 Trade Quality Products. Carefully selected and sourced directly for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

742 reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Service

Service was speedy, had to contact customer service for an issue with an order and the issue was resolved in less than an hour.

Grateful for the speedy service and excellent communication.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

'Can't fault anything.

I only ordered a couple of numbers for my front door but the web-site was easy to use, the items were competitively priced, the delivery was very quick and the quality is really lovely. 'Can't fault anything.
Many thanks

May 29, 2025
Unprompted review
Rated 4 out of 5 stars

Great products - however, Navigating the website

The products - I am thrilled to bits with them :-)
Navigating the website was OK. I was looking for 5 sets of door furniture. I started to add to my basket the individual pieces required. When checking the contents I realised I needed other items like hinges.
When I went back to the web page and started to look further I discovered to my delight tradefit supplied complete sets. these I promptly added to my basket and removed all individual pieces.
It would be a good idea for the complete sets offered when viewing individual items. The products - I am thrilled to bits with them :-)

May 21, 2025
Unprompted review
Rated 4 out of 5 stars

Good.

Price was good. Next day delivery was much appreciated. The only issue was, I ordered two monkey tail bolts and they were different patterns, which is a bit annoying, seeing as they're right next to each other.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Black door handles and locks

I have not yet fitted my door furniture but it’s clearly good quality and I’m sure it’s going to look fantastic. My satisfaction is further enhanced by the fact that I got the handles and lock for a fantastic price, significantly less than I would have expected to pay for this quality. The order process was easy and they were delivered in a timely manner and communication was excellent.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality handle

Good quality handle, replacing the old worn handle it felt like a new door. There were no springs in the old handle, having springs in the handle mechanism improves the operation of the handle.

May 12, 2025
Unprompted review
Rated 3 out of 5 stars

Nice looking but below par quality

Arrived quickly and order was correct. However quality is lacking. They do the job but 1) the key locks are chrome/silver and should be black like the rest of item, as the chrome stands out. 2) The black has been sprayed on and scratches off easily with little wear and tear. 3) The screws provided are silver screws sprayed black (instead of black screws) and the black scratches off - also the screws are cheap material and the screw heads quickly erode. PLUSES... 1) Two types of fixing are provided for choice and variety of fit, which is nice touch. 2) Fast delivery. 3) Great price (although quality below expectations) 4) Does the job and looks nice (as long as you don't accidentally scratch any of the black off).

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service!
I ordered some twin-slot uprights and brackets. One of the two packages got lost by Parcelforce in transit: as soon as I told Tradefit, Arthur arranged to send me a replacement by next-day delivery, no questions asked. Excellent service!

April 25, 2025
Unprompted review

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