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tradefit.uk Reviews 742

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TrustScore 4.5 out of 5

4.7

Hardware Store
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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, quality, and competitive pricing. Many highlight the ease of the ordering process and the exceptional speed of dispatch and delivery, often noting next-day arrival. The service provided is frequently described as fantastic, with many appreciating the helpful and efficient approach of the staff. However, some customers experienced issues with incorrect or missing items in their orders, and a few mentioned receiving products with quality concerns, such as poor-quality screws or mismatched patterns. There were also occasional reports of delivery delays or difficulties with the delivery service.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent quality of... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the super fast and quick delivery, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of products,... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and straightforward,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out addi... See more

Rated 5 out of 5 stars

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced an... See more

Rated 5 out of 5 stars

These guys are excellent. Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and w... See more

Rated 5 out of 5 stars

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do bu... See more

Company details

  1. Hardware Store

About tradefit.uk

Written by the company

The tradefit® team have used their decades of ironmongery & hardware experience to select, source and stock 2,000 secialist products fit for the trade. The direct relationships we have with our manufacturing partners mean that we are able to offer upto 50% off the typical market price (when compared to major suppliers in the market). All products are stocked and ready for next day delivery.

Up to 50% off the leading brands. Using our direct relationships.

Order by 5pm for FREE Next Day Delivery. Free shipping on all orders over £25.00.

Over 2,000 Trade Quality Products. Carefully selected and sourced directly for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

742 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Here's a story for you for over a tear…

Here's a story for you for over a tear I have been trying to find 4 rim locks all with the same key - no joy then one day I found Tradefit.uk and a hero called Keith told him my problem and very quietly he hunted the answer.
Keith came along and said he had found the four lock with one key, he had been working away behind the scenes and found the pot of gold . This is what is meant by going the extra mile maybe 10 times over
words cannot express my thanks the locks are in place and I am happy all thanks to Keith and Tradefit to the business you have a good one there

thank
michael duffy

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

poor quality as one hook had snapped in…

poor quality as one hook had snapped in the packet so a little wary about fixing them into a newly fit door

April 8, 2025
Unprompted review
tradefit.uk logo

Reply from tradefit.uk

Hi Jacqui

I am really sorry to read your review. I can only find an order for you from Feb 2024.

I am more than happy to replace any broken items, it is unusual as most of our customers are blown away by the quality of our items and so I would assume it is a one off.

Thanks Lauren

Rated 5 out of 5 stars

Great customer service

Ordered two internal doors on the website, a member of the team called me the next day to confirm and to arrange delivery. The driver texted an hour before and carried the doors into the house for us. Great service, and although the doors haven't been fitted by the joiner yet, they appear to be good quality and thoughtfully packaged to avoid damage.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, customer service, product, and delivery, would highly recommend buying from Tradefit. I wanted to maximise the storage in my hallway cupboard with high quality products and Tradefit was perfect. Thanks Guys 👍

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Never used Tradefit before

Never used Tradefit before , but they had everything I needed at a cracking price and they delivered it for free the next day !!
Superb service and I will definitely be back soon.
5 🌟

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt service

Very prompt service, galvanised hardware for field gates good quality, order was missing one item which was sent out the next day. Very happy with service and the items.

February 4, 2025
Unprompted review

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