tradefit.uk Reviews 742

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, quality, and competitive pricing. Many highlight the ease of the ordering process and the exceptional speed of dispatch and delivery, often noting next-day arrival. The service provided is frequently described as fantastic, with many appreciating the helpful and efficient approach of the staff. However, some customers experienced issues with incorrect or missing items in their orders, and a few mentioned receiving products with quality concerns, such as poor-quality screws or mismatched patterns. There were also occasional reports of delivery delays or difficulties with the delivery service.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent quality of... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the super fast and quick delivery, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of products,... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and straightforward,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out addi... See more

Rated 5 out of 5 stars

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced an... See more

Rated 5 out of 5 stars

These guys are excellent. Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and w... See more

Rated 5 out of 5 stars

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do bu... See more


Company details

  1. Hardware Store

About tradefit.uk

Written by the company

The tradefit® team have used their decades of ironmongery & hardware experience to select, source and stock 2,000 secialist products fit for the trade. The direct relationships we have with our manufacturing partners mean that we are able to offer upto 50% off the typical market price (when compared to major suppliers in the market). All products are stocked and ready for next day delivery.

Up to 50% off the leading brands. Using our direct relationships.

Order by 5pm for FREE Next Day Delivery. Free shipping on all orders over £25.00.

Over 2,000 Trade Quality Products. Carefully selected and sourced directly for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

742 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

What a superb company

What a superb company! Prices were much better than anywhere else I could find and the delivery and products were excellent. I must say though, its the customer service team that really stands out. One of the best companies I've ever dealt with, so helpful and professional. I can't recommend them highly enough.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

excellent service

excellence service, good telephone communication arrived on time and when they said it would and really well packed great company will use again.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great range of products

Great range of products, easy ordering procedure.
Super fast delivery and quality products at good price.
What more could i want.

January 11, 2025
Unprompted review
Rated 1 out of 5 stars

Delvery fine fast but The product it…

Delvery fine fast but The product it self is shit tbh can't even fit a small round padlock init it's goin to need cut and the bottom plate where the bolts fix into the floor 2 are on show so anyway could just use 13 socket to undo the bolt

November 7, 2024
Unprompted review
tradefit.uk logo

Reply from tradefit.uk

Hi Jamie

Apologies that you were not satisfied with the items you ordered. I tried to call you to discuss it further and offer a solution but there was no answer. I did leave a voicemail with my details so please feel free to come back to me when you have a moment.

Many thanks, Arthur

Rated 5 out of 5 stars

Professional and helpful

I found Tradefit very helpful and professional
I was advised of and kept up to date with a delivery time .
I was able to increase my order with a minimum of fuss
I am very pleased with the goods I received
My whole experience of Tradefit has been one of good old fashioned service
Thank you .

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

I had purchased handles with latches…

I had purchased handles with latches including bathroom pack. They are of great quality. When I needed a replacement they were very quick to send me another pack. Really efficient and friendly support from Arthur.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleasant defund experience

I order a foot-operated doorstop from the Amazon store. It unfortunately came a bit crooked so that I could not install it properly.

I initiated a refund on the amazon website and was given the option to contact the manufacturer.

I sent an email and the response was very quick. I was given the option of a refund or a replacement and I opted for the refund. I did not even have to send in the faulty doorstop, saving me from the hassle of having to go through that process.

The experience was very pleasant with no questions asked on their behalf!

December 9, 2024
Unprompted review

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