transfergo.com Reviews 

38,710
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast transaction speeds, low fees, and the incredibly helpful support team members who resolve issues with great professionalism. Many people also find the digital platform very reliable, convenient, and safe for sending money internationally to family and friends without experiencing any unnecessary stress. Some reviewers were not happy with unexpected payment delays, frequent verification hurdles, and transactions getting stuck in processing stages. Some customers also mentioned that customer support could sometimes feel unhelpful, generic, or unresponsive when dealing with blocked accounts and urgent inquiries.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the fast transaction speeds, fair exchange... See more

Payment

Reviewers express mixed feelings about payment experiences, as some customers praise the fast transfers,... See more

Customer service

Consumers find customer service to be positive, frequently praising the team for being polite, responsive,... See more

Staff

Users describe positive interactions with staff, frequently highlighting fast response times and professional... See more

User experience

People report positive experiences with user experience, highlighting that the platform is fast, reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using their service for over 6 years, back when not many people even knew about them. They are reliable and trustworthy. I’ve never had a moment where I felt like I shouldn’t trust th... See more

Company replied

Rated 5 out of 5 stars

I’ve always had a positive experience with TransferGo. The service has always been reliable, fast, and easy to use, which gives me peace of mind whenever I need to send money. What stands out the m... See more

Company replied

Rated 5 out of 5 stars

Always liked transfer go and been using them for many years, they quick, easy and promptly send your money to recipient. When problem arises they quick to sort you out, and the customer service team... See more

Company replied

Rated 5 out of 5 stars

My experiance with TransferGo is positiv. They are very profesional and they demand proof of your reason for the transfer, your relationship with the reciver, and your source of fonds. It can maybe be... See more

Company replied


Company details

  1. Money Transfer Service

Written by the company

For over a decade, TransferGo has made sending, receiving and managing money worldwide faster, simpler, and more affordable.

Send receive and manage money globally

Written by the company

Fast, secure and low-cost
Hold exchange and transfer multiple currencies effortlessly, all in one app.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

39K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(38,710)

1,439 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

Service: sending money via this app is the best option because it reduces complexity.

July 15, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your feedback! We are so glad to hear that our app makes sending money easy and reduces complexity for you. Keeping things simple and straightforward is exactly what we aim for!

Rated 1 out of 5 stars

Never put money there

Never put money there! Do you hear?! Do you hear? Once you transfer money to a TransferGo account, it will be frozen for a long time. Support will not provide any help, and will even more likely ignore you. They don't have a recall procedure, I can't get my money back.

July 9, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

We hear your frustration, and we want to apologize for the stress and delay you experienced.

We would like to confirm that we prioritized your case, and it has now been fully resolved. The funds have been successfully refunded back to your bank account.

If you need any additional assistance or have any further questions about your refund, please feel free to reach out directly—we remain completely available to help.

Rated 5 out of 5 stars

I was very satisfied with the service

I was very satisfied with the service, they helped me and solved the problem, they answer on time and the service is at the highest level, the operator Anastasia.M stands out for its responsiveness and benevolence, and in general all technical support staff!

July 14, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

We really appreciate you taking the time to share this! It’s fantastic to hear that our technical support team, and especially Anastasiia, provided you with such responsive and kind service.

We will definitely pass your wonderful compliments along to her and the rest of the team. Thank you for your support! 😊

Rated 5 out of 5 stars
transfergo.com logo

Reply from transfergo.com

Thank you for your feedback, Ansar! We are thrilled to hear that your transfer was really fast. Speed is what we aim for! 😊

Rated 5 out of 5 stars

My favourite way to send money

My favourite way to send money to my family. Fair exchange rate, no commission, quick process. Just always reliable service!

July 11, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thanks for sharing, Olga! We are absolutely thrilled to be your favorite way to send money to your family. It is great to hear you enjoy our fair rates, quick process, and reliable service. 😊

Rated 5 out of 5 stars

Great service

Great service

July 11, 2026
transfergo.com logo

Reply from transfergo.com

Thank you for your rating, Mariana! We are so glad you had a great experience with our service. 😊

Rated 5 out of 5 stars

This apps actually worthy

This apps actually worthy. But it cost me 6 hours to send money. overall, i love it. Maybe this is weekend that’s why takes longer than weekday. Thank you

July 11, 2026
transfergo.com logo

Reply from transfergo.com

Thank you for your review and for your patience, Faiq! We are so glad to hear that you love the app and find it worthy.

You are right, transfers can sometimes take a bit longer over the weekend due to bank operating hours. We appreciate your understanding and are happy the money arrived safely! 😊

Rated 5 out of 5 stars

I love it this fast application

I love it this fast application
Keep it going
Am very happy because of this app

May 27, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you so much, Abdurahim! We are thrilled to hear that you love the app and that it makes you happy. We will definitely keep it going! 😊

Rated 5 out of 5 stars

Fast transfer

App is very comfortable to use and sending money is furious. I received money in 5 minutes

July 7, 2026
transfergo.com logo

Reply from transfergo.com

Thanks for sharing, Atai! We are glad the app is comfortable to use and that your money arrived so fast. We appreciate your support! 😊

Rated 5 out of 5 stars

I like their app

I like their app, top 1 in my app list)

July 7, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you so much, Maks! We are absolutely thrilled to be number one on your app list. We appreciate your support! 😊

Rated 1 out of 5 stars

This company is a SCAM website

This company is a SCAM website - holding your money as long as they can and we all know why companies do that, don't we. I used Wise in the past, should have carried on using them, I went into a transaction I had made with Wise to my dad, sending him money regularly, copied all the details, pasted them all into the transfer I set up with Transfergo and Transfergo claims the details to be incorrect, ha ha. If they are incorrect, why did it work with Wise you ask yourself. After complaining, they now said that the transfer was completed when I didn't change anything? They are blaming the recipient's details for the length it took but for some reason, it seems the incorrectness of the recipient having been solved miraculously without me changing anything. It's crystal clear that they use your money for other investments or maybe shortages as it took one week when my dad's details were correct from the start. A transfer with Wise takes one day so better be aware if you want to give them your money.

July 7, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your feedback, Teymur, and we sincerely apologize for the delay and frustration you experienced with this transfer.

We want to completely assure you that we do not hold funds for any financial gain or external investments. Delays like this are strictly due to genuine processing complications. While it is true that the majority of delayed or rejected transfers occur due to mismatched recipient details, we understand that wasn't the case here, as your details were correct from the start. We are very sorry for the confusion caused by our initial response.

The unexpected delay occurred due to a processing issue within our partner banking network during the initial delivery attempts. We will investigate this specific route with our partners to ensure a more stable and reliable service moving forward.

We know we fell short of your expectations compared to your previous experiences, and we are committed to addressing all your concerns fully through the formal complaint you have raised with our team.

Rated 5 out of 5 stars

Fast transfer

Fast transfer, fast problems resolving.

July 7, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you so much, Myroslav! We are glad we could provide fast transfers and quick solutions whenever you needed them. 😊

Rated 5 out of 5 stars

I found GoMoney Transfer to be very…

I found GoMoney Transfer to be very good, fast money transfer, low fees, and reliable, so I really liked it.

July 6, 2026
transfergo.com logo

Reply from transfergo.com

Thank you so much, Kajiram! We are thrilled to hear that you love our fast transfers, low fees, and reliable service. We appreciate your support! 😊

Rated 4 out of 5 stars

Good evening

July 4, 2026
transfergo.com logo

Reply from transfergo.com

Hi and thank you for the 4-star review. If there is anything we can assist you with or if you have any questions, please feel free to reach out to us via our in-app chat in the help section. We are always here to help!

Rated 5 out of 5 stars

Perfect

Perfect...

June 29, 2026
transfergo.com logo

Reply from transfergo.com

Thank you so much, Veli! We appreciate your support. 😊

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