A few weeks ago I purchased a Granite Gear 53L wheeled duffle bag with backpack straps from Travellers Home. After ordering, it took a few weeks to arrive. It looked great & seemed okay, until I used... See more
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See what reviewers are saying
Having purchased from Travellers Home before it was a real easy choice to do it again. Such a seamless task to order on-line and wait for delivery knowing that you will be kept informed, have ea... See more
I was looking to replace my very expensive hard case luggage that was destroyed by baggage handlers. I came across this bag which has many of the features I liked from my old bag, such as the aluminiu... See more
Great communication above all. All via email. Answered all my numerous queries. Provided links to various backpacks to assist in my purchase. Speedy dispatch of my backpack. Highly recommended. Cannot... See more
Company details
Written by the company
Isn’t it great to hear the word “Traveling”. A feeling of fun and entertainment strikes our senses. Certain things are necessary such as luggage bags while traveling. Travellers Home proudly offer a unique range of luggage bags that you can rely all your traveling plans on. The leading Australian brand specializes in personalized backpacks, school bags, travel backpack, travel bag, swiss bags online, swiss travel backpack, satchel, luggage or any travel accessories online. Travellers Home is a premium Sydney local travel products wholesaler and retailer, specialize in Travel Backpacks, Travel Bags, Luggage, Satchel, Briefcase and Travel Accessories. We have 5 well recognized brands and our products are still growing: SWISSWIN, SUISSEWIN, M SQUARE, GRANITE GEAR. Browse on our website and you will find your favourite high quality travel needs at a very low price. Travellers Home is SWISSWIN Australia’s parent company, the company expert in IT products. The company initiated in Europe with an aim to produce high-quality outdoor bags having qualities to resist water and abrasion. The innovative technology with advanced fashion elements that results in great traveling appliances. The vibrant colours we use for traveling accessories brings a new luxury experience to our customers. The stylish making of the travel bags makes your memories even more stylish and trendy that you can’t resist flaunting your travel bags and travel backpack. Travellers Home is known to be the leading luggage brands in Australia. The credit of this continued top position goes to the tradition of using the premium quality for the making of traveling products that not only gives an outstanding and stylish look to the products but gives you an unforgettable experience. We take care of every user’s requirements and style and give our products a look that cherishes the users and makes them buy instantly. Travellers Home wide range of travel bags is present for you with tough quality that protects your travel stuff from any circumstances whether for luggage items or business stuff. Our products are designed after in-depth research from the travellers’ point of view and hence provides our users with satisfactory products that are waterproof and abrasion-proof. The gear that you carry when you travel is a critical part of your journey. Your comfort is based on the stuff you take along with you. And when it’s about Travellers Home products, you can rely on us to get a comfortable journey. Trust the one that thinks about you, and we think about our users before designing a product. We have a variety of colours and styles in different bags with an array of design options in bags and other travel accessories. If you are looking for the best travel bag for your casual or business trip, choose Travellers Home bags and get a relaxing gear for you that will be your best companion on your beautiful journey.
Contact info
27/51 Nelson Rd, 2161, YENNORA, Australia
- 02 8091 3118
- service@travellershome.com.au
- travellershome.com.au
4.1
Great
202 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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On time delivery and product
May 1, 2023
Still no communication regarding the…
Still no communication regarding the backpack I have paid for. I cannot rate this experience low enough. The least a customer expects is communication.
April 3, 2023
Unprompted review
Great communication
Travellers Home were wonderful at returning our emails, and supporting our queries. Delivery was timely as well.
April 17, 2023
Great item, as discribed!
I've been looking at many options to buy my next Swiss backpack after using the first one for over 10yrs. Had to choose this in a hurry as I have to travel soon, was in doubt first but 100% satisfied after I received the item. Great service and a great backpack for all your travel needs!
April 25, 2023
Ordering Easy and Great Choice
Ordering was easy and there was a wide range of product choices. Arrived on time and as expected.
April 26, 2023
Excellent Service
April 13, 2023
They didn't have my original choice but…
They didn't have my original choice but quickly offered alternatives to complete my needs. Good customer service
April 9, 2023
Everything as described.
April 9, 2023
Great communication above all
Great communication above all. All via email. Answered all my numerous queries. Provided links to various backpacks to assist in my purchase. Speedy dispatch of my backpack. Highly recommended. Cannot fault them.
April 13, 2023
Unprompted review
Great to deal with
Great to deal with, received suitcases promptly and in good condition
March 4, 2023
Well you deliver the product in time…
Well you deliver the product in time and the product was to my satisfaction
March 11, 2023
Quick service Quick easy exactly what I was wanting
Quick easy exactly what I was wanting. Super fast shipping
March 4, 2023
Fast service and a great product!
March 1, 2023
Excellent product and fantastic…
Excellent product and fantastic delivery service. The bag arrived 2 days after order. It was also discounted which was also great. Thanks!
March 1, 2023
Web not UpToDate
I ordered twice
1. Informed ordered item was back ordered- web not update
2. It happened for the second order also and an item of a different color was sent instead.
3. Coupon given and could not apply it myself and had to seek online help.
February 15, 2023
Reply from Travellers Home
Apologize again for your unhappy purchasing experience with us, we have try our best to noticed you few times that your order item at back-order at this stage. You may need to check your junk mail if you not received our notice emails.
As the supplier serive for multiple sales channels, our stock level may updated delay during weekend and public holiday but we try our best to fix it.
Your sepcial personal coupon may not active if you not login with your registered email, but we did processed your coupon right away once you advised us you have trouble to redeem the coupon.
We are sorry for your experience of this incorrect color, but we did emailed you all replacement option before we dispatch your order. You can contact with us via email if you would like to return.
All your email will be reply by one business day, we are happy to help you if you have any issue.
Just went for a meal
Just went for a meal. With my neighbour. 10/10 compliments to the chef. Absolutely spot on. Has been the 3 times I've been there. Had chicken/steak combo and chicken burger for my friend. Clean plates all round. 45 minute wait for food to be expected in half term. Great food and staff
February 16, 2023
Unprompted review
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