Travelmarvel Premium Cruise and Tours Reviews 

Cruise director Ana Viden and the crew were all professional and approachable with a sense of humour.
However things could be improved by having a facility to dry things, otherwise a splendid holiday.

Wonderful trip, so well organised in every way. Fantastic staff on the boat.

There were 49 people in our group and some of us felt this was too many. It did not feel very intimate and the majority of guests had already been on an east coast tour and had bonded and made friendships. We were a very small group of British tourists in a majority Australian group.
Our Canadian guide Gillian was excellent and provided so much local knowledge and information and Richard the bus driver did an excellent job.
Many of us thought the Mike Wiegele Resort was the best overnight accommodation of all and we saw a black bear there.
We did not have to handle our luggage at all and this was a great help.
The visit to Butchart Gardens was one of the highlights and the group dinner we had there on the final night was the best meal we had on the whole trip.
The only real complaint I had was that we spent too little time at Yamnuska Wolf Dog sanctuary- our first port of call. Visiting Yamnuska was the sole reason I chose this tour over any others and it was very disappointing to get one hour total there. The guide was keen to give already well fed people extra time for lunch and then to see out door sights which were not time sensitive and could be seen at any time during our 2 night stay in Banff.

We had a fantastic time on the Princess Eleganza touring the Adriatic coast, the staff couldn’t do enough to make our trip special, our cruise director Karen is a very special person who goes above and beyond, a special mention to Rose as the ship was absolutely spotless. Our only criticism was that the cabins are starting to look a bit tired and could do with some modernisation.
Food was good, and had a local theme which was nice. Some nights it was planned to dine off ship, which was also a nice idea and gave a variety to the meals and a chance to get to know the area.
Each location we docked in was stunning, and any tour that took place was very interesting and informative.
It was fantastic, I’d just love to do it all again!

Excellent cruise. Thoroughly enjoyed it. Ship was good. Also food and cabin. Tours were enjoyable. Might have done with a wee bit more time in some of the places.
All in all a very enjoyable holiday

A lovely ship. Excellent crew. Tour director Patricia was great.
We appreciated the provision of tables for 2 in the dining room as we usually prefer a quiet meal.

Such a chilled out relaxing experience.
Amazing service. The staff are so considerate.
The Douro is very different as a holiday. The scenery is spectacular.
Our cabin was fantastic. Loved watching the landscape go by.

Excellent itinerary with well located hotels and superb service from both our tour director and coach driver. Included meals, tours and options were all much appreciated. Fabulous trip from start to finish.

The crew was fantastic!!! Every need we had was met instantly. Roland, the Restaurant Manager, was particularly memorable. He provided a level of service that was outstanding and was the main reason we had such a good time!!!

APT is now our go to for European river cruising. We've travelled from Amsterdam to Budapest and vice versa, and now a fabulous trip on the Douro. Wonderful food, great excursions off the ship. Great organisation and exceptionally efficient organisation. Service onboard is friendly and professional at every turn. A special shout out to cruise director Artur. Always upbeat, beyond helpful and relentlessly hard working. And, importantly, great fun. A real credit to the company and I look forward to travelling with Artur, and APT again in the future.

Our cruise was from Broome to Darwin. There were problems with the cruise that the company were not responsible for - having to board the ship by zodiac in a very large swell and an outbreak of a gastric virus. But, the ship needed a bit of TLC. A lot of the guests complained , as we did, that the air conditioning did not work well. The room controller did not seem to work at all. Also, the toilet and sink got blocked, and the beds were far from comfortable. While the food was good, it was served far too quickly at dinner. When one course was finished the next would be served right away. Not a pleasant dining experience. Having said that, the staff and crew were great and the lectures were very interesting. On the whole, not worth what we paid.

THIS WAS OUR FIRST EXPERIENCE OF THIS SORT OF CRUISE - WE WERE SO IMPRESSED BY THE FOOD (especially) THE CREW SO HELPFUL - HOW THEY MANAGE TO GET US ALL ON AND OFF SO WELL ORGANISED - WE SHALL REPEAT THE EXPERIENCE

A well organised trip visiting some interesting places. There was clearly a timetable and we were all transported efficiently. The director and the crew were all very approachable, knowledgable and friendly. The mix of passengers was great and good fun.

No hand rail at the pool as I and many other have mobility problems also twice at lunch the choice was risotto that tasted like rice pudding next day the choice was vegetable curry chicken curry or prawn curry the majority of the seating in the lounge was uncomfortable I ask at breakfast for poached eggs and was told they did not do them only fried but surprise next morning poached eggs which I am afraid were cold rooms were OK dinner at night in the main were good except for the Portuguese barbecue dreadful

The tour was fabulous. We loved every destination. Our tour guide, John Fitzgerald, was very friendly, professional, organised and informative. We were a large group but it was managed very well. Don, our driver was very safety conscious and his welcome smile was a great start to the early mornings!
Our only criticism is that there wasn’t enough time to enjoy each destination. For example we could have had an extra couple of days in Banff to fully appreciate the area and all it had to offer. Extra time in Jasper and Vancouver would also have been appreciated.

The boat was a sailing luxurious home. Staff, good, entertainment and bus connections with experience drivers all was amazing, polite and so welcoming and professional- thank you for a wonderful holiday ❤️❤️

Good itinerary. Great place to visit. All staff were always pleasant and smiling.
Food on board was delicious, good selection and generous portions.
Clean and comfortable boat with very scenic river valley. Well appointed and roomy cabins.

There was a distinct lack of communication prior to the cruise when things were obviously going to have to change. We were booked on the gems of the Rhine and Danube cruise. Biblical rainfall would have been necessary to change water levels in order for the river cruise to run on the original itinerary and there was no information until 4 days before our embarkation date. Once on board our only complaints were the packing and repacking and the longest bus journey from Amsterdam to Frankfurt. The ships were excellent particularly the new Rigel and the best was made of a difficult situation. The crew worked really hard to give us a joyful experience, the food was extremely good and the insider experiences well thought out. We had a good time, saw most of the places and made new friends. We were really pleased that Travelmarvel had booked us all into a hotel for 2 nights in Budapest at the end of the tour fulfilling the itinerary though it was a shame to have to finish the cruise in that way.

On arrival in Lisbon we & other travellers could not find the Travelmarvel rep, eventually we found a very young lad who was the rep. He did not have a sign or a tshirt to show who he was, very confusing after hours of travel. The taxi had been in an accident earlier in the day & could only take 4 persons & luggage each trip as you couldn't get in the boot. Creating an hours wait for it to come back. The young lad did ring his office for another taxi but he was denied. This is not the standard we have come to expect from you & were very disappointed with the start of our holiday.
The hotel was nice and the cruise was up to your normal standard. We did enjoy ourselves but the reception at the airport was very poor & needs to be looked.

It was everything we expected and more The ship was so comfortable our cabin the restaurant the sun deck all such a high standard the food was 1st class