Treadmill Doctor Reviews 3,443

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Jim at Treadmill Doctor is the man! All questions that I had were answered quickly and correctly, and he could not have been more helpful throughout the whole process of replacing our treadmill walkin... See more

Company replied

Rated 5 out of 5 stars

I contacted The Treadmill Doctor online looking for parts for my nearly 10 year old treadmill and advice: were the parts even available and could the average bear with tools but no repair manual repl... See more

Company replied

Rated 1 out of 5 stars

I had a deeply frustrating and painful experience with Treadmill Doctor while attempting to purchase a replacement motor control board. I honestly feel their practice is deceptive and predatory.  Th... See more

Company replied

Rated 5 out of 5 stars

A mouse got into my treamill, and actually chewed off one of the resistors, from my old motor controller board. This new one has the updated micro electronic components, and doesn't get hot like the... See more

Company replied

Company details

  1. Sporting Goods Store

Written by the company

Treadmill Doctor is your source for treadmill and elliptical parts. Check out our treadmill reviews, elliptical reviews, repair parts, and more! We have thousands of treadmill parts as well as elliptical parts, exercise bike parts, and various machine maintenance accessories!


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great price & Customer service!

Had a problem figuring out the part I needed and the customer service was exceptional! Got the part I needed really fast and the price was great. 10 STARS!!

August 12, 2022
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Reply from Treadmill Doctor

AWESOME! Thank you for your many-starred stellar review!

Rated 5 out of 5 stars

Ordered a running belt part for our…

Ordered a running belt part for our vision fitness treadmill was very helpful when I called, thank you so much.

August 11, 2022
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Reply from Treadmill Doctor

You are welcome! We appreciate your order and your 5-star review!

Rated 5 out of 5 stars

Paging Doctor Treadmill…

Did not plan on ever having to replace the walking tread on my Proform 600i, but, surprise surprise, one day I discovered it was shredded and had folded in half?! Off to the internet search we go and low and behold, Treadmill Doctor comes through in the clutch with the exact replacement, quick delivery time and some extra screws included for the transplant. Thank you Treadmill Doctor!

August 10, 2022
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Reply from Treadmill Doctor

Glad we had what you needed and all is well! Thank you for sharing your journey with us and your 5-star review!

Rated 5 out of 5 stars

Treadmill doctor provided the right…

Treadmill doctor provided the right component for our piece of exercise equipment which was delivered in a shorter than expected period of time.

August 10, 2022
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Reply from Treadmill Doctor

Wonderful news! Thank you for your order and your 5-star review!

Rated 5 out of 5 stars

A great experience

A great experience! I purchased a treadmill belt for my older treadmill. I wasn’t sure I would still be able to find one. Treadmill Doctor came through. Not only was it affordable and available it shipped on time without hassle and was the right one. Even the manufacturer couldn’t do that. Theirs were on back order.

August 10, 2022
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Reply from Treadmill Doctor

Best news to hear! Thank you for your positive words and 5-star review!

Rated 3 out of 5 stars

Tech was okay Kevin was the best…

Tech was okay Kevin was the best support rep the others acted as if I was imposing their time

I appreciate that you have solution to make an otherwise dead treadmill alive again

Lastly the device would have someone it has a preprogrammed routine but the label is does reflect the device capabilities

Using treadmill doctor I list the external speakers the fan the all the programs but I at least have straight forward working treadmill

Overall thanks

August 10, 2022
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Reply from Treadmill Doctor

Thank you for sharing your concerns.
Our Treadmill Rescue Kit requires the customer to follow specific instructions for set-up based on the model. If these instructions are not followed in a specific order then issues occur.
Glad to hear yours is up and running!

Rated 5 out of 5 stars

Get your Treadmill parts from here

Service was good. Parts arrived on time and as stated.
Unfortunately could not get the treadmill to work and had to trash it.
Vendor has a very good recycling effort for electronic parts— to be commended
Recommend this vendor

August 8, 2022
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Reply from Treadmill Doctor

Stellar review and much appreciated! Thank you for your 5-stars!

Rated 5 out of 5 stars

GREAT PRODUCT

GREAT PRODUCT. THE RUNNING BELTS FIT PERFECTLY. I HAVENO COMPLAINTS. I WILL BE USING YOU GUYS AGAIN. WE ARE AN EXTREMELY BUSY SERVICE COMPANY IN FLORIDA AND DEFINITELY WILL USE MORE OF YOUR PRODUCTS.

August 8, 2022
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Reply from Treadmill Doctor

Woohoo! Words we love to hear!
Thank you for sharing and for your 5-star review!

Rated 5 out of 5 stars

The information and instructions given…

The information and instructions given to me were very specific and made the replacement of the deck go exactly as it was described. The extra hints regarding using the old deck as a template made the job go a lot easier.

August 5, 2022
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Reply from Treadmill Doctor

Great to hear! Thank you for your 5-star review!

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