Jim at Treadmill Doctor is the man! All questions that I had were answered quickly and correctly, and he could not have been more helpful throughout the whole process of replacing our treadmill walkin... See more
Company replied
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See what reviewers are saying
I contacted The Treadmill Doctor online looking for parts for my nearly 10 year old treadmill and advice: were the parts even available and could the average bear with tools but no repair manual repl... See more
Company replied
I had a deeply frustrating and painful experience with Treadmill Doctor while attempting to purchase a replacement motor control board. I honestly feel their practice is deceptive and predatory. Th... See more
Company replied
A mouse got into my treamill, and actually chewed off one of the resistors, from my old motor controller board. This new one has the updated micro electronic components, and doesn't get hot like the... See more
Company replied
Company details
Written by the company
Treadmill Doctor is your source for treadmill and elliptical parts. Check out our treadmill reviews, elliptical reviews, repair parts, and more! We have thousands of treadmill parts as well as elliptical parts, exercise bike parts, and various machine maintenance accessories!
Contact info
Kansas Street 1333, 38106, Memphis, United States
- 800-750-4766
- doc@treadmilldoctor.com
- treadmilldoctor.com
3.7
Average
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding customer support and the…
Outstanding customer support and the product worked as advertised. Prompt customer service and shipping made my purchase of a treadmill belt, for an older treadmill, easy.
August 30, 2022
Reply from Treadmill Doctor
Awesome news! Saving older treadmills is our passion! Thank you for your 5-star review!
Reply from Treadmill Doctor
We appreciate your order and your 5-star review!
Good Service & Product
I found everyone that I talked to polite. Knowledgeable and helpful. Good selection of products that are well made
October 3, 2022
Reply from Treadmill Doctor
Our team rocks totally! Thank you for your 5-star review!
Great Experience
My motor on my treadmill failed, and I was wondering if I could fix it myself, so looked online and found Treadmill Doctor. I looked for my model and they had the replacement part. I bought it and they shipped it very quick. I installed the motor and it works great. Much better and quieter than the original motor. If I need another part, I’ll order from them again.
August 17, 2022
Reply from Treadmill Doctor
The Doc is IN! Thank you for sharing your journey with us and your 5-star review! Glad to hear you are up and running better than before!
A mouse destroyed old controler board
A mouse got into my treamill, and actually chewed off one of the resistors, from my old motor controller board.
This new one has the updated micro electronic components, and doesn't get hot like the old one did. Maybe, having the old board destroyed was a good thing.
The new board works much better than the old one, and was worth the price.
September 13, 2022
Reply from Treadmill Doctor
Wow on the mouse but we are certainly happy you found us! Thank you for sharing and for your 5-star review!
Reply from Treadmill Doctor
Thank you for your 5-star review!
Fantastic Company
I needed to replace the belt on my treadmill and found the website via Google. The website was easy to navigate and took me directly to the belt I needed. There are two options of belts to get, and luckily there are descriptions of both, making it very easy to select which one I needed. The package was shipped quickly, and I also received the belt soon after ordering. I will reorder from this website, and I highly recommend this company.
September 16, 2022
Reply from Treadmill Doctor
Thank you for your recommendations and your 5-star review!
Excellent
Part I needed shipped fast, and arrived when it was supposed to. It was also the correct part, which I was very happy with.
September 14, 2022
Reply from Treadmill Doctor
Glad to hear! Thank you for your 5-star review!
My T91 fix
My T91 treadmill's belt snapped, Treadmill Doctor rescued me. The instructions were easy and I'm back on the exercise program. Thanks Doc
August 25, 2022
Reply from Treadmill Doctor
Glad to hear you are up and running! We appreciate your 5-star review!
Reply from Treadmill Doctor
Thank you for letting us know! We appreciate your 5-star review!
Easy to order and quick response
September 16, 2022
Reply from Treadmill Doctor
Thank you for your 5-star review!
Replacement board did the trick
Kevin was very helpful in getting our treadmill up and running. He exchanged the first board, no problem when it didn't quite work right. Treadmill is back running like new.
September 5, 2022
Reply from Treadmill Doctor
Glad to hear you are up and running!
Thank you for your great call-out and 5-star review!
Excellent customer service
Excellent customer service. Got the replacement belt very quickly and were very helpful to correct my mistake when I ordered the wrong one. Will definitely be using Treadmill Doctor again when I need parts
August 15, 2022
Reply from Treadmill Doctor
Most happy to help keep your treadmill running!
The Doc is In! Thank you for your 5-star review!
Great products, great service, fair prices!
I ordered a replacement treadmill motor. The price was fair and it was easy to confidently choose the right one for my treadmill. While I was installing it, I had to call technical service with a question. I was able to get a person on the line right away who answered my question and the replacement was completed successfully! We're back up and running! Thanks!
September 7, 2022
Reply from Treadmill Doctor
Our techs are always happy to help!
Thank you for sharing your experience with us and for rating us 5-stars!
Kevin was both very knowledgeable and…
Kevin was both very knowledgeable and patient with us as we, basically, rebuilt our treadmill.. Thanks!
September 26, 2022
Reply from Treadmill Doctor
You are welcome! Great job on the install!
Thank you for your 5-star review and great call-out for our team!
Great customer service for Mike
Great customer service for Mike! Helped me with a roller cover replacement, simple repair and great results. Fast shipping too! Will use Treadmill Doctor for parts in the future.
August 10, 2022
Reply from Treadmill Doctor
Awesome to hear! Thank you for taking the time to share your experience with Mike and for your 5-star review!
Reply from Treadmill Doctor
Thank you for your 5-star review!
Just bought an 8 pack of belt…
Just bought an 8 pack of belt lubrication. Asked some questions about my 25 year old Pro Form 585 & always get good advice.
August 27, 2022
Reply from Treadmill Doctor
Great! Thank you for your 5-star review!
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