Trent Stairlifts Limited Reviews 

160
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Prompt service . Stairlift was fitted within four days of ordering . Engineer Owen completed installation and all paperwork very efficiently in under two hours . Everywhere was left clean and tidy .... See more

Rated 5 out of 5 stars

From the moment I rang them in a state of panic due to my father’s deteriorating condition almost overnight and I was worried that we couldn’t get him downstairs in the extreme heat, Trent Stair Lifts... See more

Rated 5 out of 5 stars

From my first phone call, answered by a pleasant -voiced gentleman, who was really helpful, to a gentleman who called to measure up for the stairlift and explained all the fitting required and the var... See more

Rated 5 out of 5 stars

After initial contact- Dan arrived the next day to measure and gave us a quote instantly - no hard sell- just gave us the information politely. We decided to rent and within 4 days the stairlift was... See more

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Company details

  1. Mobility Equipment Supplier

Written by the company

Local Nottingham stairlift company, offering installation of New, Reconditioned or a Rental straight and curved stairlifts. Free quotations and no obligation. We can service and repair your stairlift. Warranties offered on straight and curved stairlifts. Removals of straight and curved stairlifts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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4.9

All reviews

(160)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

New stairlift installation

From initial phone call to make enquiries I was informed of all the options available to me for my parents home. A survey of the house was done a couple of days later to fall in line with my shift pattern so I was available to be there. All options again explained to me and my parents the prices the same as the initial call. Parents decided to have a new stairlift installed with the 2 year warranty, this was installed a few days later, to fall inline with my shift pattern again.
Installation was very quick arrived at time stated and a full explanation of operation of stairlift. Everyone that I had contact with were professional efficient and friendly. No pressure was put on us at anytime to make a purchase. To top it all the company is very local to my parents home, are a well established company and the stairlift installed is British made with a good warranty. I do not envisage any issues with our purchase or the company if we encounter any problems with our purchase.
So in conclusion
I recommend this company for product choice friendly proficiency quick process and value for money. Plus the bonus of peace of mind for both of my parents.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Trent stairs were excellent. My mum had recently had an accident which had worsened her mobility. A lovely gentleman came out to see her and my dad, he was very knowledgeable, listened to the issues and recommended the best model to help. They had a nearly new one which Trent fitted in less than a week, no pushy sales, excellent service and would highly recommend.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Professional service

Trent Stair Lifts exceeded all our expectations! From the first consultation to the final installation, the team was professional, knowledgeable, and genuinely caring about our needs. They took the time to understand our home’s layout and recommended the perfect model to ensure safety and comfort for my elderly parents. The installation was smooth and done with exceptional attention to detail, leaving everything spotless. Now, my parents can navigate their home with ease, and it’s given our whole family peace of mind. Highly recommend Trent Stair Lifts for anyone seeking reliable, high-quality service and a product that truly enhances mobility at home!

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, efficient, tidy and friendly. They priced up and fitted the stairlift within a couple of days. Can definitely recommend

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, price and installation. I ordered 2 stairlifts and Dan and his team fitted them without delay or fuss. I would highly recommend them.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Trent stairlifts Ltd

Had a survey carried out on the 4th June 2024 for a straight stairlift.
T 700 lift recommended which was installed on the 12th June 2024.
An excellent job throughout from the survey to the installation, very pleased with the results and would strongly recommend Trent Stairlifts.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Stairlift. Excellent.

Arrived spot on time,fitted in the time they said,very professional. Not a speck of dust any where.Explained everything in great detail, excellent from receiving quote to fitting.Would highly recommended.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

A great service

Great service from start to finish, competitive, reliable and tidy. Carried out the work in a professional and timely manner without any issues

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly service from quote through to fitting. Would highly recommend.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Lorraine Billingham

Had my stairlift fitted Thursday 18th April. It was great to be able to talk to someone in person on the telephone. Dan was very polite and kept in touch by mobile as to the exact time he was arriving. Stairlift was fitted quick and efficiently. Dan is an extremely pleasant young man to deal with and I would certainly recommend Tent Stairlifts to my friends. Thank You

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Needed to get a stairlift installed for my dad. Trent Stairlifts were get, amazing customer service and price. They fitted it very quickly and no mess. I would highly recommend this company!

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

We would highly recommend Dan

We would highly recommend Dan. He is a lovely young chap, who was ever so helpful, right from helping us chose the right stair lift, to fitting. He was very professional throughout and did a great job.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience all round

Great experience all round! Dan was genuine, knowledgeable and helpful. The process was straight forward and professional. Equipment is a high standard.
Highly recommend.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

5* above & beyond for Trent Stairlifts

Trent Stairlifts exceeded my expectations! Daniel, who was recommended to me provided outstanding service during a sensitive time for me. Facing the need for a stairlift was emotional, but Daniel's professionalism and empathy lifted my spirits. From start to finish, his support and the quality of the installation were exceptional. His attention to detail and follow-up months later truly showcase their commitment to 5 star customer service. I highly recommend Daniel and his team.

April 8, 2024
Unprompted review

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