Tribalmotorsports Reviews 

197
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that the support team is very responsive, helpful, and polite. Many people appreciate the quick response times and the willingness of staff to assist with inquiries and issues promptly, making their overall service experience amazing. However, some customers also noted concerns regarding product quality and condition upon arrival. Several reviewers experienced issues such as products arriving damaged, having manufacturing defects or faulty components, or not functioning correctly shortly after delivery. These issues sometimes required customers to perform repairs or modifications themselves.

What people talk about most

Product

Customers had ambiguous experiences with product quality and functionality, with many expressing satisfaction... See more

Customer service

Users describe positive interactions with customer service, consistently praising its helpfulness and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers reporting significant issues upon arrival or... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting quick and helpful... See more

Service

People report positive experiences with service, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ive purchased 4 ATVs from tribal motorsports and highly recomend them to anyone looking for a new ATV. shipping was fast and not too expensive. i chose the pre-assembled option and all quads arrived r... See more

Rated 5 out of 5 stars

We ordered a 125 coolster four wheeler for my kids for Christmas. It was very easy to navigate the website and decide based on the recommendations and product reviews which four wheeler to choose. W... See more

Rated 5 out of 5 stars

I was skeptical about buying such a large (physically) item from a website, but after checking around and seeing it was legit, I ordered a quad for my son. The process was simple, coordination of ship... See more

Rated 5 out of 5 stars

I would say my kids love riding these quads and was happy to receive them, I would say the customers services and the support team gets back to you within 24hours and willing to help you right away wi... See more


Company details

Written by the company

The Nations Largest Powersports Retailer Offering Dependable Outdoor Fun At Extremely Low Prices. Once Your Part Of The Powersports Family You Will Be Backed By One Of Th


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(197)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was a little worried ordering…

I was a little worried ordering something this costly on line but I contacted the customer service person several times for tracking questions and he was very patient and helpful with any question I asked.
When the atv came it was very well packaged and protected from damage
And the BEST part is we are so far satisfied with the product! Can't wait for our grandson to try it out!

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Quick response customers service and fast shipping

Bought 2 125 coolster atv for my kids. Easy web and quick check out order Sunday evening Monday morning got email order said oder in process late Monday afternoon said order completed Monday evening R/L shipping called for delivery Tues 9-5 wow it amazing also it a good price nice customer service. Thanks my kids love it so much

February 15, 2020
Unprompted review
Rated 5 out of 5 stars

Above and beyond!!

These guys and gals are first class! They provided an excellent customer experience from start to finish with consistent, thorough communication. The go-kart arrived EARLY, fully assembled and ready to go! (THANK YOU!) Everything is perfect and I am incredibly grateful. You've earned another loyal customer.

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely WONDERFUL

Absolutely WONDERFUL! The TMS Team is such an amazing team! They were out on HOLIDAY and still went out of their way to help me receive my order!!! WONDERFUL!!!
Amanda Kelley

December 27, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you so much for the great service…

Thank you so much for the great service and a wonderful product. They were quick to respond when I wanted to change the color of my order. And my order came much quicker than expected. All parts fit great and the go cart runs beautifully.

December 21, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look