Trinity Financial Reviews 872

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making complex processes feel stress-free. People frequently highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is often described as outstanding, with consumers appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, even for those with complicated situations or who are first-time buyers.

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Response time

Reviewers consistently mention positive feedback about response times. Customers frequently highlight the... See more

User experience

Consumers consistently report a positive user experience, highlighting the clear explanations and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As FTB the whole house buying process is quite daunting, however the team at Trinity (Luisa + Daniel) made it as stress free as possible. Always happy to talk me through what was needed and why, and m... See more

Company replied

Rated 5 out of 5 stars

I’ve had the smoothest mortgage process all thanks to Joshua! From start to finish, he made everything feel so simple and stress-free. He was always clear, professional, and quick to answer any questi... See more

Company replied

Rated 5 out of 5 stars

I quite literally found Trinity Financial by doing a google search and it has by far been the smoothest mortgage advisory experience I've had till date. Tyler took the time to not only understand my c... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Situated on Upper Street in Islington, Trinity Financial provide financial advice tailored to your needs. You will benefit from our expert knowledge and professional service whether you are a first-time buyer, a professional buy-to-let investor looking to build a property portfolio, or seeking funds for a multi-million pound property. You can be assured that, with our wealth of experience, your mortgage application will be in safe hands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

872 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent

Excellent. David was always calm and clear, and very helpful. We were very pleased with the mortgage we got.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

DAVID SANDERS our Advisor has been…

DAVID SANDERS our Advisor has been incredibly helpful throughout our journey as first-time buyers. From the very beginning, he took the time to explain each and every step clearly, which made a huge difference for us as we had a lot of questions and felt quite overwhelmed.
We contacted him multiple times, and on every occasion he responded with patience, professionalism, and a deep understanding of the process. His knowledge is outstanding, especially when it comes to lenders and mortgage options. He carries out thorough research on interest rates and consistently presents the best possible options, carefully arranging everything to work in our best interest.
Over the past couple of months, he has remained flexible, supportive, and always available when we needed advice. Even now, as we are still in the process, he continues to stay in touch daily and provide reassurance and guidance.
Thanks to his dedication and expertise, we’ve made great progress toward our goal, and we’re hopeful that we’ll soon complete the process and move into our first home.
We would highly recommend him to anyone looking for a reliable and knowledgeable mortgage advisor.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience …

I had an excellent experience working with Joshua Weekes and the team at Trinity Financial throughout my home buying journey.

From the very beginning, Joshua was incredibly professional, responsive, and proactive. He guided me through every step of the mortgage process, making what can often feel like a stressful experience much smoother.

What really stood out was his dedication to securing the best possible deal for me. He continuously monitored the market and proactively updated my mortgage product multiple times.

Joshua also coordinated with his colleagues from the mortgage application through to completion, including arranging buildings insurance at short notice.

I would highly recommend Joshua and Trinity Financial to anyone looking for a trustworthy mortgage broker.

Thank you again!
Yasser

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Continued Faultless Service

I have used Trinity Financial for over four years and they have been superb every step of the way. From the initial application to my impending second re-mortgage, Anthony, Stephen and the rest of the team have expertly (and patiently) advised me throughout the process.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Jay at Trinity highly…

I can’t recommend Jay at Trinity highly enough. From start to finish, he has been absolutely outstanding. He is incredibly helpful, polite, and clearly exceptionally skilled at what he does.

Our situation was far from straightforward, we were trying to secure a mortgage on a very unusual and tricky building, and after speaking with 2–3 other advisors who simply dismissed it as impossible, we were starting to lose hope. Jay took a completely different approach. He didn’t just accept “no” as an answer. Instead, he went above and beyond to explore every possible avenue and worked tirelessly to make it happen.

What really sets Jay apart, though, is the personal side of his service. Through the constant back and forth during what was a very stressful time for us, he became someone I genuinely now class as a friend. He was always there to reassure us, and more than anyone else, he was the person who managed to calm both me and my partner throughout the whole process.

His determination, knowledge, and professionalism truly set him apart. He kept us informed every step of the way, stayed positive when things were challenging, and ultimately achieved a result that others said simply couldn’t be done.

If you’re looking for someone who genuinely cares, works incredibly hard for you, and delivers results, Jay is the person you want. I wouldn’t hesitate for a second to recommend him to anyone.

April 15, 2026
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Reuben, thank you very much for the really kind words about Jay and the service he provided. We are really grateful for the feedback and pleased he could help when other brokers could not. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Trinity Financial - very professional

Anthony is very personable and helpful. He was efficient in getting my application through quickly.
I chose to go with Trinity as Anthony was candid about the market and gave me his honest opinion on rates and terms, which other firms did not. Other firms I spoke to wanted to say yes straight away to my request in order to win my business but Anthony built up a proper relationship and I trust him wholly.

I would recommend Trinity and Anthony to anyone needing a mortgage and in the future will certainly consider working with them again.

Thank you!

April 15, 2026
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Ed, thank you very much for the great feedback on Anthony and Trinity's five star review. Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Great experience!

Josh, Daniel and their colleagues were great! They were very supportive and responsive throughout the process. I would definitely recommend them!

April 9, 2026
Unprompted review
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Reply from Trinity Financial

Hi Elias, thank you very much for the really great feedback on Josh and Daniel. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Great srvice

We've been using them for the last ten years and always a pleasure to deal with. Never any hassles. I would highly recommend the whole team. They are always happy to help.

March 12, 2026
Unprompted review
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Reply from Trinity Financial

Hi Bob, thank you very much for the really great feedback and five stars. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Outstanding service from Jordan Maynard…

Outstanding service from Jordan Maynard at Trinity Financial.
He made my remortgage process incredibly smooth and stress‑free. Jordan went above and beyond to secure a great deal for me — half the fee compared to other lenders, with clear communication and unwavering support throughout.

His professionalism, honesty, and attention to detail truly stand out.
I’m extremely satisfied and will 100% recommend Trinity Financial to anyone looking for reliable mortgage advice.

Thank you, Jordan. Exceptional service.

April 2, 2026
Unprompted review
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Reply from Trinity Financial

Hi Damarukesar & Sanchu, thank you for taking the time to leave Jordan and Trinity a five-star review. We are grateful for the feedback. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

I would like to thank the Trinity team…

I would like to thank the Trinity team for their excellent support at the initial stage of our remortgage. They helped us find a suitable lender and guided us through the process from the very beginning.

A special thank you to Jatin Shah, who was professional, knowledgeable, and very supportive throughout. He took the time to explain everything clearly and helped us secure the right mortgage product for our situation.

His help made the whole process much easier and gave us confidence from the start. Highly recommended.

April 1, 2026
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Kestutis, thank you very much for the five star review and Jatin's great feedback! Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Happy new homeowner

I am very happy with the service provided by Trinity Financial. Oliver and Tyler were very professional and friendly and were able to secure the best mortgage deal for me. The process itself was straightforward and efficient. I would not hesitate to use this firm again when the time comes to remortgage and will recommend to others.

March 6, 2026
Unprompted review
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Reply from Trinity Financial

Hi Yvonne, thank you very much for the five-star review and the great feedback on Oliver and Tyler. We hope you are very happy in your new home. Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Brilliant service

Brilliant service, good recommendations on finding the right mortgage products, very quick and proactive to submit and progress applications and documentation

March 4, 2026
Unprompted review
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Reply from Trinity Financial

Hi there, thank you very much for the five-star review and the great feedback. Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Josh is the Man

Josh was my designated intermediary who was tasked to find a suitable mortgage for me on a new build.

After getting declined elsewhere Josh found a lender within a day and had the offer out within a week saving me from a potential loss.

Thank you Josh and to your team - these guys do go the extra mile

February 20, 2026
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Wagar, thank you very much for the five-star review and the kind words about Josh. Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Excellent

Thanks to David at Trinity Financial, navigating the seemingly endless landscape of mortgage products has been a breeze! Extremely professional and knowledgeable he helped guide our choices while answering any question or doubt we had, leading to a extremely quick process which sometimes can be absolutely key!
Could not recommend more

February 18, 2026
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Tomasz, thank you very much for the five-star review and David's glowing feedback! Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Fantastic customer service and professional expertise

Fantastic customer service. This company was recommended to me by a relative and I have been pleased with the professional manner they have treated us over several years. Sophie Roe (who we mostly work) with has consistently given timely and useful advice. Really impressed with her level of customer service and professional expertise.

February 14, 2026
Unprompted review
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Reply from Trinity Financial

Hi Tolulope, thank you very much for the great feedback on Sophie and the five-star review. Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Excellent service

We received excellent service from Scott and his team. The whole process, which can be stressful, was made much smoother, thanks to clear communication and regular updates. Even when delays happened on our side, due to external factors, he remained patient, professional, and supportive. Highly recommended

January 30, 2026
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Sandra, thank you very much for the great feedback. Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Friendly, helpful

Friendly, helpful, clear and concise communication- Josh helped me with all of my queries, no matter how stupid a question I was asking!

January 22, 2026
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Rhydian, thank you for the great feedback on Josh, he was happy to help. Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Amazing!

As always, such a great experience with Sophie and the team - they always manage to get us the best rates and save us money in the process! Thank you

January 31, 2026
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Oliver, thank you very much for the great feedback on Sophie and the five-star review. Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Matthew Luckman is Amazing 👏👏👏👏👏

Matthew Luckman is Amazing 👏👏👏👏👏

Absolutely fantastic service from start to finish! The mortgage advice I received was expert, clear, and tailored to my needs. Matthew was incredibly knowledgeable, patient, and supportive throughout the entire process. He took the time to explain everything in detail, ensuring I understood every step. Thanks to his guidance, I secured a fantastic mortgage deal that exceeded my expectations. Highly recommend! 👍"

January 29, 2026
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Samuel, thank you very much for the five-star review and for Matthew's glowing feedback. We are really pleased to hear we exceeded your expectations! Best wishes, Aaron at Trinity

Rated 5 out of 5 stars

Highly recommended

Highly recommend Scott. After dealing with another broker who kept pushing unsuitable lenders for my property and caused unnecessary delays, Scott immediately identified the right lender and got things moving quickly and smoothly.

He’s knowledgeable, fast to respond, clear in his communication, and very efficient from start to finish. The mortgage completed quickly, which is what I needed in a time sensitive situation.

Olivia was also great - supportive and helpful in keeping the process on track.

An outstanding service from both of them.

January 9, 2026
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Anna, thank you very much for the great feedback on Scott and Olivia. They were happy to help and pleased to get your mortgage application on track. Best wishes, Aaron at Trinity

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