Trinity Financial Reviews 872

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making complex processes feel stress-free. People frequently highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is often described as outstanding, with consumers appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, even for those with complicated situations or who are first-time buyers.

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Response time

Reviewers consistently mention positive feedback about response times. Customers frequently highlight the... See more

User experience

Consumers consistently report a positive user experience, highlighting the clear explanations and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As FTB the whole house buying process is quite daunting, however the team at Trinity (Luisa + Daniel) made it as stress free as possible. Always happy to talk me through what was needed and why, and m... See more

Company replied

Rated 5 out of 5 stars

I’ve had the smoothest mortgage process all thanks to Joshua! From start to finish, he made everything feel so simple and stress-free. He was always clear, professional, and quick to answer any questi... See more

Company replied

Rated 5 out of 5 stars

I quite literally found Trinity Financial by doing a google search and it has by far been the smoothest mortgage advisory experience I've had till date. Tyler took the time to not only understand my c... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Situated on Upper Street in Islington, Trinity Financial provide financial advice tailored to your needs. You will benefit from our expert knowledge and professional service whether you are a first-time buyer, a professional buy-to-let investor looking to build a property portfolio, or seeking funds for a multi-million pound property. You can be assured that, with our wealth of experience, your mortgage application will be in safe hands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

872 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

David at Trinity has been fantastic!!

Where do I start. Initially I was sceptical and nearly didn’t bother using Trinity as I was recommended them through an estate agents and thought that it would just be a money making thing. How I was wrong. David at Trinity has been phenomenal. His professionalism, assertiveness, knowledge of the products and finding me by far, the best deal above all other mortgage advisors. Not only did he find me the best product with the lowest APR, he managed to get 50k more borrowing power than any other mortgage advisors id found. This included an independent private mortgage advisor. This has allowed us to purchase our dream home which we would not have been able to do had we gone with any of the other companies we had tried. The best thing about this was as I was recommended, his services have been completely free and any future renewals etc done through trinity are also free. David has been relatable and very friendly and I could not recommend him and Trinity any more. Thank you so much.

May 23, 2025
Unprompted review
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Reply from Trinity Financial

Hi Tyler, this really is a fantastic review for David. Thank you very much. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Mortgage Broker

My partner and I recently purchased our first home using Trinity Financial as our mortgage broker. The entire process was smooth and stress-free and Oliver was more than happy to answer any queries we may have had.

They monitored our mortgage rates throughout and were able to secure us a lower interest rate before completion, which was a great bonus.

We highly recommend Trinity Financial to anyone looking for knowledgeable and supportive mortgage advice.

May 19, 2025
Unprompted review
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Reply from Trinity Financial

Hi C, thank you very much for Oliver's five-star review. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Shared Ownershup Remortgage

Found his mortgage broker via the Money Saving Expert website and wasn't sure what to expect but happy to say the experience was a positive one! Luisa quickly found a more favourable mortgage rate (plus cashback from the bank!) and both she and Daniel were great throughout with helping me and answering my queries. My first mortgage broker specialised in shared ownership properties so I was worried a new broker would not want to take on a shared ownership remortgage but I was happy to have a broker who was comfortable with this type of property. Conor also gave very helpful advice and guidance regarding insurance. Thank you.

March 25, 2025
Unprompted review
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Reply from Trinity Financial

Hi there, thank you very much for our five-star review. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Great help on non-standard mortgage

Scott Rochester was helpful at guiding me through all of the options (especially helpful as I wanted a 'unusual' mortgage) and helped me secure a great result. Very happy and would recommend.

April 29, 2025
Unprompted review
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Reply from Trinity Financial

Hi Declan, thank you very much for Scott's five-star review. We enjoy arranging unusual mortgages. :-) Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Highly recommend

We are first time buyers and used Trinity to broker our mortgage. We couldn’t have been happier with the service provided, with a special mention for Tyler who was super responsive, navigated the market to find an appropriate mortgage for the purchase of our eco house and was always on hand for any of our questions. We would highly recommend.

March 28, 2025
Unprompted review
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Reply from Trinity Financial

Hi Sinead, thank you very much for the five-star review. It's great to hear that you're so happy with Tyler. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Works well with RSU

I have used Trinity financial to handle my mortgage, and they were great all the way through. It was a particularly complex situation as my income is non conventional (heavy on RSUs and bonuses, and I'm on a visa), and yet they have handled it all quite efficiently.

I have also used the solicitors and house insurance brokers they recommended, and they were great as well, no complaints.

April 28, 2025
Unprompted review
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Reply from Trinity Financial

Hi Andre, thank you very much for the five-star review. We enjoy arranging some of the more complex mortgages, including RSU income mortgages. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Great service.

So far they have been fantastic. I have been assisted by David Sanders specifically and he has been great. Always available to answer my calls, the various crazy questions I have and help me through the mortgage process. I don’t give feedback often, but feel it’s worthwhile on this occasion.

April 22, 2025
Unprompted review
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Reply from Trinity Financial

Hi Thomas, thank you very much for leaving David and Trinity a great five-star review. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Massive Thank You to Jeanne!

I just want to give Jeanne a big, huge, extra-large thank you! She has been absolutely amazing and incredibly helpful—I truly couldn’t have done it without her. She went above and beyond in her availability, always ready with advice and support as I navigated getting my properties. She's been so much more than just a mortgage broker, and I’m deeply grateful for everything she’s done. Until the next one!

March 31, 2025
Unprompted review
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Reply from Trinity Financial

Hi Yan, thank you very much for the five-star review. It's great to hear that you're so happy with Jeanne and she is grateful for your feedback. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Enjoy a new home thanks to Luisa

I don't bother with reviews often but Luisa deserves credit a job well done. With 30 years in the finance industry I appreciated my circimstances might not fit into the traditional box ticking process, indeed some mortgage brokers weren't up to it, but Luisa sorted it promptly and negotiated directly with the lender to facilitiate the sellers tight timeline, without that personal touch the deal wouldn't have happened so, la ringrazio molto

March 7, 2025
Unprompted review
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Reply from Trinity Financial

Hi Stephen, thank you very much for the five-star review, especially as you don't write reviews very often. It's great to hear that you're so happy with Luisa and that she found a mortgage solution for you. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Being an expat to apply for purchase…

Being an expat to apply for purchase mortgage and remortgage abroad is not straightforward. Jed had made the process streamlined with prompt response to our inquiries (there were many!). Appreciated his support and will recommend to others

March 28, 2025
Unprompted review
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Reply from Trinity Financial

Hi Kai, thank you very much for the five-star review and the feedback for Jed. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Top quality service!

The services provided my Trinity are second to none. On both the mortgage brokerage side and the protection, their advice and guidance were extremely useful and reliable.

I would definitely recommend them to anyone, and would surely use them in the future.

March 22, 2025
Unprompted review
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Reply from Trinity Financial

Hi Jose, thank you very much for the five-star review! We look forward to working with you again. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Excellent service- Luisa

I can’t say enough great things about Trinity Financial and especially Luisa! From start to finish, Luisa went above and beyond to help me with my mortgage. Her professionalism, knowledge, and dedication made the entire process smooth and stress-free. She took the time to really understand my needs and provided expert advice at every step.

Luisa made sure I was informed, supported, and confident throughout the entire journey. I honestly felt like I was in great hands the whole time. I would recommend Trinity Financial and Luisa 1000% to anyone looking for top-notch service. You won’t be disappointed!

Thank you again, Luisa, for all your hard work – it’s been a pleasure working with you!

March 13, 2025
Unprompted review
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Reply from Trinity Financial

Hi Rogeka, thank you very much for the fantasic review and the great feedback on Luisa. We really appreciate it. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Highly recommened

We needed help getting a mortgage, as the property we were looking to buy was not standard. I contacted Trinity and spoke to Luisa who was able to help. We have now secured a mortgage thanks to Trinity Financial and Luisa. They made the whole process simple and hassle free. I couldn't recommend them highly enough.

March 19, 2025
Unprompted review
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Reply from Trinity Financial

Hi Stuart, thank you very much for the great review. We really appreciate it. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

James responded to my SOS

James responded to my SOS, steaming full speed, battoned down with all boilers connected. With his specialist knowledge and understanding of the seafarer
and their financially complex circumstances. I cannot recommend him enough. His website displays he knows his stuff soundly.

March 17, 2025
Unprompted review
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Reply from Trinity Financial

Hi James. Thank you for the great review! We are really pleased James found a mortgage solution and responded to your SOS. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

What a wonderful experience this firm…

What a wonderful experience this firm was luisa was absolutely brilliant really helped all the way as well as Daniel.i highly recommend these guys.thank you for all your support.its been an absolute pleasure and I cannot thank you enough

March 14, 2025
Unprompted review
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Reply from Trinity Financial

Hi Ittbha, thank you very much for the five-star review. We were really happy to help. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Quick and effective service provided by Luisa

My wife and I had a offer accepted on a property, and needed a quick and effective broker to help us find the right deal. We had seen Trinity Financial recommended on many property advisor websites. It was quick and easy to get a broker appointment.

We were put in touch with Luisa, who was a friendly helpful lady that listened to our needs. Luisa acted promptly where she could and went out of her way to find lenders that would suit our preferences.

I would highly recommend Luisa and Trinity for their efficiency in finding the right deal, and their flexibility to work around your needs. Thank you Luisa and the wider team!

March 6, 2025
Unprompted review
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Reply from Trinity Financial

Hi Matt, thank you very much for the great review and for Luisa's glowing feedback. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Top service from Jay Hathi

I was recommended to Jay Hathi by a friend and can now see why. Jay was absolutely fantastic, as someone who works in the finance industry myself, I know how important good service is with transactions like these. He helped every step of the way and ensured the whole process went smoothly.

February 21, 2025
Unprompted review
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Reply from Trinity Financial

Hi Furkan, thank you for using our services and for providing Jay with the five-star review. He was happy to help. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

I worked with Tyler who was really…

I worked with Tyler who was really excellent. Very responsive and highly professional. Would definitely recommend to anyone who needs help with a mortgage

March 3, 2025
Unprompted review
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Reply from Trinity Financial

Hi Max, thank you for leaving a five-star review and the great feedback on Tyler. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Great Service

I spoke to a lot of brokers to get the right mortgage and Oliver Barker (Trinity Financial) was thorough, professional, pro-active and fast. I thoroughly recommend them

February 14, 2025
Unprompted review
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Reply from Trinity Financial

Hi Conrad, thank you for the five star review! It is much appreciated. Kind regards, Aaron at Trinity Financial

Rated 5 out of 5 stars

High professional service

If you want a personal and professional service that talks to you not down to you Trinity Financial is for you.
We have had so many bad experiences over the years but Anthony and especially Conor have been amazing with us.
Conor offered a no pressure discussion with us, he talked through every detail with us until we were completely happy.
As we worked during day Conor was happy to call us after 5pm to help us out.

I can not recommend them highly enough, we will be using thier will writing service and mortgage service when we need them.

February 17, 2025
Unprompted review
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Reply from Trinity Financial

Hi Kevin, thank you for the five star glowing review! Anthony and Conor were really pleased with your feedback. Kind regards, Aaron at Trinity Financial

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