Trinity Financial Reviews 872

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making complex processes feel stress-free. People frequently highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is often described as outstanding, with consumers appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, even for those with complicated situations or who are first-time buyers.

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Response time

Reviewers consistently mention positive feedback about response times. Customers frequently highlight the... See more

User experience

Consumers consistently report a positive user experience, highlighting the clear explanations and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As FTB the whole house buying process is quite daunting, however the team at Trinity (Luisa + Daniel) made it as stress free as possible. Always happy to talk me through what was needed and why, and m... See more

Company replied

Rated 5 out of 5 stars

I’ve had the smoothest mortgage process all thanks to Joshua! From start to finish, he made everything feel so simple and stress-free. He was always clear, professional, and quick to answer any questi... See more

Company replied

Rated 5 out of 5 stars

I quite literally found Trinity Financial by doing a google search and it has by far been the smoothest mortgage advisory experience I've had till date. Tyler took the time to not only understand my c... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Situated on Upper Street in Islington, Trinity Financial provide financial advice tailored to your needs. You will benefit from our expert knowledge and professional service whether you are a first-time buyer, a professional buy-to-let investor looking to build a property portfolio, or seeking funds for a multi-million pound property. You can be assured that, with our wealth of experience, your mortgage application will be in safe hands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

872 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

First class help

Used Trinity for years. Personally, I would not consider a mortgage application without speaking to Anthony and have used Trinity for 14 yrs. This year, I had the pleasure of also dealing with Georgia Hassell as Operations director. She was incredibly responsive and efficient and personable. Its not a pleasant task but they make it easier . FIVE stars from me all the way

April 3, 2024
Unprompted review
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Reply from Trinity Financial

Hi Sarah, thank you very much for Anthony and Georgia's lovely review. We really appreciate you taking the time to provide such great feedback. Kind regards, Trinity Financial

Rated 5 out of 5 stars

Outstanding service

I have been using Trinity Financial now for 14 years to mortgage properties and they are always extremely professional and helpful. I would highly recommend them to anyone to find the best deals. Jay has been fantastic!

April 10, 2024
Unprompted review
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Reply from Trinity Financial

Hi Dr Hoffman, thank you for Jay's glowing review and for recommending our services. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Jeanne was very helpful throughout the…

Jeanne was very helpful throughout the mortgage application process, always available to answer my questions and guide me through the process as a first time buyer. I'm very pleased with the support I received and would highly recommend her to others.

March 23, 2024
Unprompted review
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Reply from Trinity Financial

Hi Mahri, thank you for Jeanne's five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Luisa is amazing!

Luisa has been amazing throughout the mortgage application process! She was very knowledgable, always going the extra mile to help me, as a first time buyer, feel supported! She was very responsive, efficient and helpful - a 5 star service which I will definitely be recommending! Thank you Luisa :)

March 22, 2024
Unprompted review
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Reply from Trinity Financial

Hi Phoebe, thank you for Luisa's five-star review! It is great to have such positive feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

An excellent service

An excellent service. I asked Trinity Financial to help me find a mortgage due to my complex situation. Jed and team provided several options to me in a timely and professional manner, always communicating clearly and efficiently. I am very happy with the service provided and I highly recommend them.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from David

Excellent service from David. Available. Quick responses. Flexible. My situation wasn’t the easiest and David took the time to double check with banks their conditions prior to get me my agreement in principle. Highly recommended. Mortgage was quick and easy, I was able to focus on the conveyancing part.

March 19, 2024
Unprompted review
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Reply from Trinity Financial

Hi Michael, thank you for David's five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Trinity Finance 5*

Followed a recommendation from Martin Lewis... and spoke to Sophie Roe at Trinity... absolutely superb... communication excellent and advise spot on... couldn't be more pleased with the mortgage offer.. credit to her professionalism and customer orientated approach..

March 18, 2024
Unprompted review
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Reply from Trinity Financial

Hi there, thank you for Sophie's five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

By far the best mortgage broker

Jay Hathi and Correll have been absolutely brilliant. I had a complicated mortgage but they managed to get me a great deal in a difficult market. Jay worked really hard to get me a great rate, answered all my queries quickly and was patient throughout. Thank you so much!

March 8, 2024
Unprompted review
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Reply from Trinity Financial

Hi Marina, thank you for the five-star review! We were happy to help. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great experience & honest advice

We were referred to Scott at Trinity Financial by a friend. We had a difficult & rather stressful experience with our previous mortgage advice. Scott was extremely easy to work with, gave good advice of the various options available so we could make the best decision for us. Pleased to report mortgage was offered super quickly & we are now in the process of organising our move.

March 7, 2024
Unprompted review
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Reply from Trinity Financial

Hi Mrs D, thank you for Scott's great review! We were happy to help and glad your mortgage went through smoothly. Best wishes, Trinity Financial

Rated 5 out of 5 stars

My 7th remortgage experience with…

My 7th remortgage experience with Anthony and the Trinity team - they're the best - great advice, products and services.

March 1, 2024
Unprompted review
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Reply from Trinity Financial

Hi Dave, thank you very much for Anthony's great review and thank you for your repeat custom. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great customer service!

Great customer service, very grateful for the support and high level of service we received for a very stressful process! Thank you David!

February 28, 2024
Unprompted review
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Reply from Trinity Financial

Hi O C, thank you very much for David's five-star review. Best wishes, Trinity Financial

Rated 5 out of 5 stars

As with many other reviews in here

As with many other reviews in here, I completely agree that Luisa provides an excellent service from initial conversation right through to completion. I have already recommended her to many others. She is the best mortgage consultant I have used in 30 years.

February 23, 2024
Unprompted review
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Reply from Trinity Financial

Hi Kenny, thank you very much for taking the time to write Luisa's review. She was really touched by your kind words and was happy to help. Best wishes, Trinity Financial

Rated 5 out of 5 stars

I recently remortgaged my BTL through…

I recently remortgaged my BTL through Luisa at Trinity Financial and I couldn't be more impressed.

Their expert guidance made the remortgaging process straightforward and stress-free. Their tailored approach ensured my specific needs were met, giving me confidence in every decision made. They handled all paperwork efficiently, saving me time and securing a better deal without delays.

For efficient and personalised remortgaging, I wholeheartedly recommend Luisa at Trinity Financial. They made the process seamless, and I'm grateful for their exceptional service.

February 19, 2024
Unprompted review
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Reply from Trinity Financial

Hi Jack, thank you very much for taking the time to write Luisa's five-star review! We really appreciate your kind words. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Outstanding Service!

Luisa and Liam provided us with excellent support and advice through what was a very complicated, niche mortgage process. We really appreciated their guidance, and ended up with a very positive outcome. We would highly recommend Trinity, especially if you have complicated circumstances. Erin and Martin

January 29, 2024
Unprompted review
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Reply from Trinity Financial

Hi Erin, thank you very much for writing such a positive review for Luisa, Liam and Trinity Financial. We are really grateful. Best wishes.

Rated 5 out of 5 stars

Genuine professionals

Sophie at Trinity Financial was just a pleasure to work with. As a FTB she was very helpful to me, extremely responsive to all my questions and she was always looking out to get me the best mortgage deal at the very best interest rate. I felt confident that I was working with an expert and I was happy to trust her with all my requirements. I would highly recommend Sophie and the Trinity Financial team to anyone looking for a mortgage broker and I look forward to working with them again when it’s time to re-mortgage.

November 14, 2023
Unprompted review
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Reply from Trinity Financial

Hi Margaret, thank you very much for taking the time to write Sophie's great review. We look forward to working with you in the future as well. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Luisa is first class

Luisa is first class, responsive, knowledgeable and a pleasure to deal with.

January 26, 2024
Unprompted review
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Reply from Trinity Financial

Hi Nick, thank you very much for Luisa's great review, she was really pleased to read your kind words. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Excellent service from Scott and Georgia

Excellent service from Scott and Georgia. They both went out of the way to provide a quick turnaround to a pressing remortgage for my mother - would highly recommend!

January 26, 2024
Unprompted review
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Reply from Trinity Financial

Hi George, thank you very much for Scott and Georgia's five-star review. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Excellent

Scott and Georgia have been absolutely amazing. They are courteous and professional and respond to queries and needs quickly and efficiently. Scott got us a very good deal on our mortgage and Georgia was really great in making sure the whole process went smoothly. We wholeheartedly recommend Trinity Financial.

January 10, 2024
Unprompted review
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Reply from Trinity Financial

Good morning Eleni, Thank you very much for the five-star review! We appreciate the feedback.

Rated 5 out of 5 stars

Extremely good remortgaging advice and…

Extremely good remortgaging advice and overall service from Luisa and Natasha. Would definitely recommend. Helped open up options I hadn't considered or realised I could take, and in the end did take that option which another mortgage adviser from a different company had not made me aware of.

January 10, 2024
Unprompted review
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Reply from Trinity Financial

Good morning Jenny, Thank you very much for the five-star review! We appreciate the feedback. Best wishes, Trinity Financial

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