Trio Furnishings Ltd Reviews 192

Went to Trio to get my dad a recliner chair. Josh dealt with us giving great advice and his time and patience. I can honestly say he explained everything to us brilliant customer service. Thank you Josh😀

Picked up a voucher I won from their Facebook page and was surprised how much stock they have in store. Had not been in for some time but will be checking back again soon ... Even found the perfect rug !! Friendly and very helpful staff made it a pleasure to visit 🙂

Went to trio’s furnishings yesterday to have a look at sofas.
What an amazing shop all the staff are so friendly, you walk in and you are greeted by a member of staff who only ask if your ok, I just said I was looking and it was so lovely not to be pestered they just let me look around, I was in there for quite a while, but eventually found what I was looking for a beautiful leather sofa.
The young gentleman who helped was called Josh and what a lovely young gentleman very professional, very kind and wasn’t pushy at all, he made the whole experience very enjoyable and he did me an absolute amazing deal on what I wanted, Thank you Josh keep up the good work, you are a credit to the company.

I took my mom to get a new sofa as she had recently moved and had nothing. Josh came over and answered all the questions we had and after we explained my mom's situation helped us find a sofa she loved that was available to be delivered much quicker than the others. He was polite professional and had a great sense of humour making us laugh throughout the process.

Id also like to mention a lady who's name I have forgot. She said she was retired but did a few shift every now again. She helped me find my new sofa and again was so friendly, down to earth and very funny! Again it was a lovely experience.

Trio gave us brilliant service and attention to detail. Joshua, in particular, was awesome, looked after us very well and made sure we were satisfied with our orders. Thank you Trio for excellent customer care. We will definately be back again and again. Look forward to our 3 piece suite and flamingo picture being delivered. 🦩🦩🦩🦩🦩🦩🦩

Ordered item as was showing in stock, when I rang to chase delivery was told not in stock, but they managed to locate one and promptly sent it so we were very happy

Went to Trio today looking for a mattress. Had seen one at another store but was ridiculous price, found the perfect one here. Spoke to a gentleman called Josh who helped me pick a bed. I’m limited to space in my bedroom and needed a certain style and needed to find a colour to match my newly decorated bedroom. Josh helped me find one that was absolutely perfect and had everything I needed. Estimated delivery will be super quick. Happy to have come away knowing I’ve finally got the perfect choice in bed and mattress

Mum and I were looking for a new sofa for her. We were greeted by Paul one of the owners who was very friendly and not pushy.
He chatted to us patiently and he was very helpful without being too much. We chose one which has a 6 week delivery, faster than a lot of places and also made in the UK.
It was a very pleasant shopping experience.

Fantastic experience from start to finish. Josh and the team were very helpful, knowledgeable, and answered all my questions. The bed arrived on time as promised, and the delivery drivers were professional and polite. Great service all around and I would definately use this company again!

Josh was fantastic, fabulous customer service.

Chris fantastic also, really helped with carpets.

Went into today and got served by Josh who really took care of us. Couldn’t recommend this company enough. Left the shop with a big smile. 😁😁

Excellent customer service as always.
Prompt delivery
Love how this family business looks after its customers.

We went to Trio for a headboard - we asked Rich for help - he immediately stopped what he was doing and came over to us. He politely and patiently answered our questions - 75+ brains don’t deal with new information quickly! Rich found us just what we wanted, took it to the counter, processed our order and then popped our purchase in the car! Customer service as it should be - All done with courtesy and cheerfulness - thank you Rich!

Come in looking for a sofa, a kind gentleman come to use asking if we needed help at the time we was still looking over the wide range they had in stock after a while we come to our decision when we asked for me information I.e colours etc we walk talked through everything and down to the possibilities of rearranging the Sofa with fitment to make it fit our space better. The service we was given was 100% we even got a table and chairs also we was offered same day delivery also 👌

Just received a Hypnos mattress from Trio absolutely amazing the mattress is so comfortable best nights sleep in years. The service from trio was second to none, so helpful. The delivery was amazing the guys very helpful and accommodating as we live in a first floor flat. Highly recommmend Trio in Telford

Great service and value as always.
We have always used Trio for all our furniture and carpets.

Product is nice, but had to chase a delivery date. Phoned twice. Was told I’d receive a phone call/message half an hour before delivery…I didn’t receive one, and item (velvet chair) was delivered without any protective cover or packaging. Fortunately there were no marks on it. So although I’m pleased with the product I probably won’t be ordering from Trio again. Sorry.

Thank you so much to Trio Furnishings. I have used this company to carpet nearly all of my house (only stairs and landing to do now and I will definitely be going back to Trio to choose more carpet).
The carpet fitters provided by Trio were absolutely amazing! They were very professional and went above and beyond.
Thank you Trio Furnishings for excellent service.

Popped into Trio today for some Lino and could not have asked for a better service from Val. Got exactly what I wanted and a bargain to. We always come here for our sofas but they have everything you could ask for for your house at insane prices.

We were looking for a bed base as we had already brought a new mattress,,I have to say Rich went above and beyond to help us he is a credit to Trio!! Will definitely be going back and will be asking for Rich’s help!! Excellent purchase and service.