Trio Furnishings Ltd Reviews 192

Really good experience at Trio. Staff are really friendly and knowledgeable of their products. I’ve had to change an order and the staff were extremely kind and helpful. They dealt with it immediately and it was no trouble for them. Thanks Trio for being a great local business. 👍

Competitive prices, good website, quick to respond and organised delivery without fuss.

Excellent service, brilliant prices. Been going to trios for many years never any issues. Paul was fantastic and so helpful, friendly and not pushy as are all the other staff. Highly recommend.

The staff are amazing, extremely helpful (Sarah & Dave especially) got our furniture sorted and delivered on the same day. Excellent service

I love having a look around Trio Furnishings, whether i'm just browsing getting some ideas or looking to buy, it usually my go to. They have such lovely items in store reasonably priced and great quality. The service is second to none, friendly and can't do enough to help. Keep doing what you do and your customers will keep coming back 👌

Just ordered my sofas. WOW!! Excellent customer service from a super guy - Richard - couldn’t help enough. Great offer of deals available. Super quality and range of furniture. Will definitely recommend and use again 5🌟

Great service and advice on carpets by Chris, needed a carpet to take away a carpet quick wasn't enough of one so they sorted me out a deal on another one and it was cut promptly and loaded into my car ! Thanks !

Brilliant customer service and super speedy delivery! We love our new dining table!

I have used Trio and Glory hole as it was years back for some decades, both to purchased furniture and carpets.

Not really had any problems with furniture back then, however feedback, customer service and the general decor etc of the interior leaves a lot to be desired.

Visited there a few times over the last few months, came away the last twice without actually talking to anyone, today being the latest.

Load of guys loading and unloading items of carpets and furniture inside. No sales staff around that I noticed. There used to be a regular lady working there along with a mature guy, they could not do enough for you, now no one unless you walk miles via a maze of stock towards the office where again they look as if your not supposed to be there.

My wife who is disabled and I, parked in the alotted space for disabled parking. We entered the rear entrance and our way was partly blocked inside by a double mattress stood near a door way, so no walker or wheelchair could get in. Not user friendly.

Loads of trip hazards on the way round, holes in the ceiling etc, damp patches on the floor near the rolls of carpets. I would half bet that some stock gets contaminated by this, my sense of smell is not good but again, it makes one wonder.

After an age, with no one coming to see us, we walked out of the warehouse, not store.

In short, its a H & S issue I feel, the CS leaves a lot to be desired and we will not be visiting again.

We went 5 minutes up the road and were in and out of a store within 10 minutes having chose our carpet, arranged delivery and paid etc. Nice clean and friendly atmosphere. Thanks.

Excellent customer service. Very competitively priced products. Very happy with the whole experience

Fantastic! Knowledgeable staff, massive shop, huge range and variations of products to choose from.

Excellent customer service. Explained what I wanted and the perfect product was ordered, paid for and delivery arranged to suit requirements within minutes. Thanks also to Paul for an excellent experience👌 👍

We have shopped with Trio on and off for over 30 years and it is always a joy. Good quality products at reasonable prices with excellent customer service. Nothing is ever too much bother. Delivery is trouble free, even when to distant venues, and the drivers like the shop staff are courteous and helpful.

My family have been getting their mattresses from Trio for years and years. I moved out of Telford and want to purchase a mattress for my first house; it was no issue to have it to delivered to me even though I had moved further away.
Fast forward a few years later and my partner and I want to put our double in the spare room and get a super king for us. We have tried all the local bed shops where we live in South Wales and simply nothing compares to Trio - their prices are absolutely amazing and they aren’t pushy at all.
Paul was lovely sorting our order over the phone - we knew we wanted exactly the same as what we had before. That’s now our second Sealy mattress from them and I wouldn’t even bother looking at Dreams, Bensons etc; they stick a huge profit on, whilst Trio can’t be beaten on price and will do the best they can for you! So nice to find somewhere you can trust. Thank you guys.

Went into Trio furnishings today to look for a carpet. What a fantastic place! Staff were friendly and super helpful and they had lots to choose from. Prices were really good and we have booked in our carpet and fit for 2 weeks time :) Will definitely be back to look at a new sofa and bed. If you’ve never been definitely worth a visit!

We went to trios today as a family was well looked after from the start, from the minute we enter the store Richard was more than helpful answered all our questions even though being new to sales, credit to the team, would definitely recommend to friends family and work colleagues,

Went to buy a recliner chair with my Dad. Excellent service from Richard and Sarah, they were so helpful. Great delivery and my Dad loves his new chair. Thank you so much.

Went to look at a corner sofa there today , the staff Sarah, Martin and Paul were fantastic, not pushy at all, let us take our time round the store. Really lovely staff and as a bonus knocked off £100 too, would highly recommend them

Was in search of the perfect sofa and found exactly that. Paul and Josh were both fantastic. Really attentive and some of the best customer service skills I have come across. Great furniture at a fantastic price. Thanks to you both
Many thanks, Steph 🙂

Martin and Ian delivered my order fantastic guys even though up three flights of stairs best get building my order was told ready to go 🤣but it is kind of great service all round

Very Helpful very friendly staff visted trio furnishing for several years now bought beds mattresses bedroom furniture carpets underlay sofa chair for longe found all staff very friendly very helpful with good honest advice very reasonable priced and good quality