True Cost Mortgages Reviews 

122
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mike helped with our mortgage and re-mortgage applications from start to finish, and beyond. He provided excellent financial advice by recommending the best solution for our needs. He handle... See more

Company replied

Rated 5 out of 5 stars

Mike was extremely insightful and helpful in organising our mortgage for our first property purchase. He was able to explain every step of the way to us and made the whole process painless! Would high... See more

Rated 5 out of 5 stars

In the past Mike has completed 3 mortgages for me. Dealing with everything from start to finish always professional, great communicator and always listens to the ask. Recently Mike has completed a... See more

Company replied

Rated 5 out of 5 stars

At all times there was clear communication, quick responses, with always our best interests at the forefront of everything. Took what could have been another stressful part of a property purchase and... See more

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Company details

  1. Mortgage Broker

Information provided by various external sources

Mortgage Broker Liverpool and Skelmersdale. We are independent mortgage brokers call FREE on 0800 035 2989. True Cost Mortgages, 3rd Floor,1 Mann Island, L3 1BP


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Lennie Brown - a gent and a pro

Lennie Brown was a real source of expert advice, yet every time I asked him to "explain it to me like I'm a 5 year old" he was able to explain things in laymens terms to ensure I understood. I am so grateful for all the advice and work over what ended up being 3 mortgage offers due to failed purchases. I have recommended you to friends already, and will continue to do so.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Trusted & Professional advice & service - highly recommend

This is the third time I have engaged Mike Roberts at True Cost Mortgages for a house purchase over the last 8 years and Mike has also advised on remortgaging in between.

The service I have received has been exceptional with clear advice throughout, regular communication and follow ups. I have also used True Cost Mortgages for additional services such as life assurance and Mortgage protection arrangements which have been managed swiftly and with full market reviews to ensure competitive pricing.

I can highly recommend the services of True Cost Mortgages and will continue using them in the future for any other needs.

March 15, 2021
Rated 5 out of 5 stars

Amazing service, thank you!

Responsive, efficient, Amazing! Second time we have used true cost mortgages because of the seamless service provided last time. Now we are in our new home and so happy! Can’t recommend highly enough. Thank you Lennie & Mike

March 5, 2021
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Gave me a range of products to choose from and very informative. I decided to change my mortgage provider on 6 propertys with massive savings. Would recommend 100%

March 2, 2021
Rated 5 out of 5 stars

Great service

We has a few issues surrounding our mortgage application.
Mike was excellent at explaining all of our options and advising as to the pro's and con's of each.
Very satisfied with the service. Would recommend it and will return to it.

February 27, 2021
Rated 5 out of 5 stars

True Cost Mortgages

Mike is incredibly patient, and most importantly, very knowledgeable of the entire market. Definitely recommend.

February 19, 2021
Unprompted review
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Reply from True Cost Mortgages

Thanks Paul good chatting through your options earlier.

Rated 5 out of 5 stars

Very professional service and quick…

Very professional service and quick response the mortgage advisor lenny brown was very helpful all the way through the process HIGHLY RECOMMEND thanks for all your help lenny.

February 18, 2021
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Reply from True Cost Mortgages

Thanks for the lovely review. We really enjoyed working with you both.

Rated 5 out of 5 stars

Outstanding service

Mr Lennie Brown has been outstanding from start to finish. The service which he provided was excellent. I am more than happy with the time and commitment Lennie gave to me to obtain my mortgage. Looking forward to when I need to renew the mortgage deal. Thank you very much Lennie

January 21, 2021
Rated 5 out of 5 stars

I definitely recomend the True Cost…

I definitely recomend the True Cost Mortgages .Mike always answered all my queries and he was always available whenever I needed him.If I would buy more mortgages I will ask Mike as my advisor.I have already recommended Mike (true cost mortgages) to my friends who are looking forward for a mortgage.

January 4, 2021
Rated 5 out of 5 stars

Mike gave me invaluable advice

Mike gave me invaluable advice, I will be eternally grateful for

December 14, 2020
Unprompted review
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Reply from True Cost Mortgages

Lorraine thanks for the lovely review. Look forward to helping you again in the future.

Rated 5 out of 5 stars

My Equity Release experience

I was looking for a local firm to help me find a remortgage deal suitable to my needs, I eventually came across True Cost Mortgages based in Liverpool. I originally spoke over the telephone with Mike Robert’s who was very helpful and went across quite a few options the firm could look into for me. One option we spoke about was Equity Release a product l knew quite a lot about already, Mike put me in touch with Lennie Brown the specialist in Equity products. Once l had spoken with Lennie who was very friendly and approachable l knew l had found the right person to manage this process for me. Over the coming weeks Lennie advised me and although l was very demanding with this being such a big move he never once made me feel under pressure to go ahead. After a few months l entered into a deal which l was very happy with and through all the process Lennie was very professional and constantly available to answer any questions or problems l had, in fact Lennie has become a long time friend of mine and l would have no hesitation in recommending Len and True Cost Mortgages to anyone looking for a first time or remortgage solution.

December 10, 2020
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Reply from True Cost Mortgages

David thanks for the lovely review. We are so pleased you appreciate the service received and Lennie was able to find a suitable product for your requirements.

Rated 5 out of 5 stars

Service with a smile.

A swift and efficient service was provided. I was kept updated on all information needed to make an informed choice about my mortgage product an essential for the first time buyer. All processes were fully explained making the journey to home ownership a smooth and painless one with joviality and respect thrown in for free. Thanks Mike (aka mortgage Mike). Bev.

December 9, 2020
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Reply from True Cost Mortgages

Thanks Bev for the review. It was a real pleasure working with you and we look forward to a speedy completion so you can rest assured in your own home.

Rated 5 out of 5 stars

Thank you so much to Mike and Lennie

Thank you so much to Mike and Lennie. It was my first mortgage but they made everything easy. Explained everything well when I asked questions. They are very friendly, professional and knowledgeable. I'll definitely be going back to these guys and will recommend them always.

November 19, 2020
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Reply from True Cost Mortgages

Thanks Saeid for the lovely review we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great job Mike, True Cost Mortgages!!!!!

I recently used Mike at True Cost mortgage to resolve a remortgage issue I was facing on a UK property due to my non-resident status in the UK. Where others failed, Mike managed to get everything in place in a timely and efficient manner. The process was straightforward, efficient, and the outcome I desperately needed. A fantastic job overall so I had no hesitation in writing this recommendation. Thanks, Tony

November 18, 2020
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Reply from True Cost Mortgages

Thanks Tony for the review we appreciate your kind words and it was a pleasure working with you.

Rated 5 out of 5 stars

Great Service.

Lennie at True Cost helped me with my Lifetime Mortgage in a very friendly and professional manner. He kept in touch every step of the way answering any questions I and my family had. Would not hesitate recommending him and True Cost Mortgages to family and friends. Great service.

November 16, 2020
Unprompted review
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Reply from True Cost Mortgages

Thanks for the lovely review Joy very pleased you are happy with the service.

Rated 5 out of 5 stars

Great service.

Dealt with Lennie twice now for both properties I have purchased.

Can not fault the service, always very friendly and approachable.

Would always recommend him to anyone needing a broker.

Thanks again!

November 9, 2020
Unprompted review
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Reply from True Cost Mortgages

Thanks Jenny always a pleasure working with you.

Rated 5 out of 5 stars

Excellent and friendly service

As first time buyers with little knowledge of the process, Lennie was great at explaining all our available options and answering our questions throughout. True Cost Mortgages offer an excellent and personable service and come highly recommended.

November 9, 2020
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Reply from True Cost Mortgages

Jenna thanks for the lovely review.

Rated 5 out of 5 stars

Professional

Professional, Mike looked after us well throughout the process.

November 9, 2020
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Reply from True Cost Mortgages

Thanks Eddy and Karen looking forward to working with you again in the future.

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