True Cost Mortgages Reviews 

122
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mike helped with our mortgage and re-mortgage applications from start to finish, and beyond. He provided excellent financial advice by recommending the best solution for our needs. He handle... See more

Company replied

Rated 5 out of 5 stars

Mike was extremely insightful and helpful in organising our mortgage for our first property purchase. He was able to explain every step of the way to us and made the whole process painless! Would high... See more

Rated 5 out of 5 stars

In the past Mike has completed 3 mortgages for me. Dealing with everything from start to finish always professional, great communicator and always listens to the ask. Recently Mike has completed a... See more

Company replied

Rated 5 out of 5 stars

At all times there was clear communication, quick responses, with always our best interests at the forefront of everything. Took what could have been another stressful part of a property purchase and... See more

Company replied

Company details

  1. Mortgage Broker

Information provided by various external sources

Mortgage Broker Liverpool and Skelmersdale. We are independent mortgage brokers call FREE on 0800 035 2989. True Cost Mortgages, 3rd Floor,1 Mann Island, L3 1BP


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I have nothing but outstanding feedback…

I have nothing but outstanding feedback for true cost mortgages and in particular Mike Roberts who has been exceptional at communication and making me feel a valued customer. I highly recommend TCM and Mike to anyone

June 1, 2023
Rated 5 out of 5 stars

Mike is excellent at what he does

Mike is excellent at what he does. Very knowledgeable and very patient! It’s very easy to stay in contact with him, via phone, text or email, even when he was in Australia and we were in Thailand. Very highly recommended.

March 2, 2023
Rated 5 out of 5 stars

Excellent service from True Cost Mortgages

Mike has been our Financial advisor throughout our mortgage application; he opened the door we many times found shut.

Through all the process, he has helped us stay positive and relaxed in some challenging times. We could not recommend him highly enough.
Thank you Mike for being there for us.
Paul & Ruth Hayes

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Really friendly and very helpful…

A really friendly and very helpful broker. Gave frank and honest advice and discussed a wide range of options, but was always focused on getting me the best deal. Top notch!

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Lennie for making the process so much easier!

Lennie and True Cost Mortgages have been a tremendous help right from the beginning of my first home buying journey. He walked me through all the ins and outs of the process and was always happy to explain anything I was unsure on. He came recommended from a close friend and I've already recommended the company to a coworker.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent!

I have nothing but praise for True Cost Mortgages. My remortgage was handled by Mike Roberts who was so professional and explained very clearly, and with great patience, every step of the remortgaging process. Mine was not a straightforward one, yet Mike made me feel very well looked after and that nothing was too much bother.
I would recommend anyone who is considering a remortgage to use this company. I will definitely be using them again.

August 22, 2022
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Reply from True Cost Mortgages

Thanks for the lovely review its always a pleasure working with you.

Rated 5 out of 5 stars

Communication is key

After a negative experience with previous mortgage advisors it was a breath of fresh air to meet and deal with Lennie. Brilliant communication and made to feel involved with the whole process. Loads of updates, because a first time buyer or not you want to know what’s going on and not feel you’ve been forgotten about. That was two years ago and starting a new journey and straight back to Lennie I go as couldn’t fault a thing. Thanks again.

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

I have been with Mike for years and yet…

I have been with Mike for years and yet he has never failed me still to this day. Even waiting for my next review in 5 years mike emails to remind me, he is helpful, polite and knows how to treat his customers very friendly.

August 2, 2022
Unprompted review
True Cost Mortgages logo

Reply from True Cost Mortgages

Thanks for the great review June always a pleasure to deal with you. See you in 5 years !!!!!

Rated 5 out of 5 stars

True cost mortgages

Mike is great , sorts out everything, any issues pops up through the process he challenges/ fixes them and gets it done for you , would recommend 👍

November 7, 2021
Rated 5 out of 5 stars

Fantastic as ever, going through them will be the best thing you do!

This was our second mortgage we’ve arranged through True Cost Mortgages and our experience has been fantastic again. Mike was extremely helpful in explaining our different options when remortgaging and found us a really great rate. One of the best parts of the service is how prompt everything is and the support throughout the whole process. In under 10 days we had gone from first email to having the survey completed and full mortgage offer confirmed. All our family use Mike and we would recommend the service to anyone looking for a good rate and great support in navigating the sometimes complicated mortgage world!

November 6, 2021
Unprompted review
True Cost Mortgages logo

Reply from True Cost Mortgages

Ben Thanks for the lovely review. You know its always a pleasure dealing with the family.

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Lenny was great in explaining everything & very quick with communication. The whole process was well explained and straight forward

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Mortgage - Mike Roberts

Mike Roberts, was fantastic. He helped us navigate a complex mortgage process and got us great deal on our first home. Would certainly use his services again!

October 12, 2021
True Cost Mortgages logo

Reply from True Cost Mortgages

Thanks Mike for the review. I am pleased it all worked out and wish you and Lisa much happiness in your new home.

Rated 5 out of 5 stars

Absolutely First Class service

Absolutely First Class service, Lennie was on the ball every step of the way kept us up to date, and got us a great deal. Very professional and would highly recommend

Caroline & Michael

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

First time mortgage

Mike has been extremely helpful to me over the last few months, as a first time buyer the mortgage process was very daunting and he made the process smooth and easy to understand. He has been incredibly patient with me and I cannot thank him enough, amazing service, I would 100% recommend!

June 16, 2021
Rated 5 out of 5 stars

We are first time buyers that didn't…

We are first time buyers that didn't have much understanding about how to get a mortgage. Lennie Brown was our mortgage avdicer and he was brilliant. So helpful and on hand when ever we needed him. From answering our questions to offering support even when our mortgage offer had come through. We are so thankful for all the hard work Lennie put in for us. It wasn't an easy process for us but that didn't stop him giving us 100% of his help. I would definitely us Lennie again to get a mortgage. Thank you!

June 15, 2021
Rated 5 out of 5 stars

Fantastic stress free service.

From start to finish the service we received was excellent. We were continually updated regarding our mortgage application, supported with the necessary documents that we needed to complete the process and emails were dealt with promptly. What could potentially be a stressful situation was completely stress free! We would totally recommend True Cost Mortgages and will continue to use their services again in the future.
Many thanks.

May 3, 2021
Rated 5 out of 5 stars

MIKE IS PROMPT AT AND EFFIECIENT POLITE…

MIKE IS PROMPT AT AND EFFIECIENT POLITE AND ANSWERS ANY QUESTIONS HONESTLY AND EXPLAINS YOUR OPTIONS IN LAYMAN TERMS ,WHILST GETTING YOU THE BEST DEAL .
HAVE USED HIS SERVICES MANY TIMES AND WOULD RECOMMEND HIM

April 29, 2021
Unprompted review

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