Truhair Reviews 

95
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I decided to visit Truhair after being recommended them by a friend, I was using another company for at least 2 year prior to this visit, I wish I had come to Truhair sooner ! They are so professiona... See more

Company replied

Rated 5 out of 5 stars

After a terrible experience with someone else taking my deposit and then messing me around, I requested a refund and I decided to give TruHair a call and wow!!!!! They were so helpful and polite.... See more

Company replied

Rated 5 out of 5 stars

Friendly and Professional I spoke with Liam in regards to booking a consultation. He was very professional and knowledgable about different styles, treatments and hair types. He also re assured... See more

Company replied

Rated 5 out of 5 stars

Absolutely unbelievably great system again! The quality is unmatched and systems look and feel incredible. Kat was amazing from start to finish, Very friendly and highly skilled at her job. Made t... See more

Company replied

Company details

  1. Hair Replacement Service

Written by the company

Fastest growing Mens Hair Systems company in the UK. Providing a wide range of hair systems and a fitting and maintenance service for all clients


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(95)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

Amazing experience, after wearing a hair system for over 5 years and having an appointment with Liam I wouldn’t look anywhere else very professional and experienced within the industry five stars from me ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

April 25, 2023
Unprompted review
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Reply from Truhair

We're happy to see that you had a 5-Star experience at Tru Hair. Thanks for sharing.

Rated 5 out of 5 stars

Massive thank you to Alex and Tom

Massive thank you to Alex and Tom. Great guys and really happy with the outcome! Made to feel at ease from start to finish. Cheers

March 10, 2023
Unprompted review
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Reply from Truhair

We're happy to see that you had a 5-Star experience at Tru Hair. Thanks for sharing.

Rated 5 out of 5 stars

Top place with top staff!!

Discovered this place after having not such a nice experience elsewhere. Shelbie has been absolutely great and made me feel really comfortable from day 1. This place is very professional and are amazing at what they do and take such pride in their work. I can’t recommend Truhair enough.

March 11, 2023
Unprompted review
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Reply from Truhair

We're happy to see that you had a 5-Star experience at Tru Hair. Thanks for sharing.

Rated 5 out of 5 stars

Alex was absolutely amazing

Alex was absolutely amazing, so happy with the finished product, feel like a new man, would definitely recommend him

March 10, 2023
Unprompted review
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Reply from Truhair

Thank you so much for taking the time to leave us a 5-star review

Rated 5 out of 5 stars

If you’re looking for a hair system

If you’re looking for a hair system, look no further. Truhair is the best place to go to.

March 3, 2023
Unprompted review
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Reply from Truhair

Thank you so much for taking the time to leave us a 5-star review

Rated 5 out of 5 stars

Great experience

Really good customer service. After having my hair done I wanted more hair taking off, I called and spoke to the staff and was asked to come back. I went in a was seen straight away and had my hair cut again for no extra charge.
Really great quality product and fantastic experience.

December 2, 2022
Unprompted review
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Reply from Truhair

Thank you so much for taking the time to leave us a 5-star review

Rated 5 out of 5 stars

Couldn’t ask for a better service…

Couldn’t ask for a better service people are so friendly here I felt so comfortable would recommend it to anyone shelbie is an amazing person done my hair perfect I love it will always come here and even got a cup of tea

December 2, 2022
Unprompted review
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Reply from Truhair

Thank you for the 5 star rating.

Rated 5 out of 5 stars

Quality & attention to detail

The quality of care and attention shown by the true hair team is not match in this industry by any other. The attention to detail that is shown to your needs from your first consultation is an experience that made me feel very relaxed and at home. Tom and the true hair team gave me my confidence back and I recommend it to anyone looking at alternative ways when suffering from hair loss.

December 2, 2022
Unprompted review
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Reply from Truhair

Thank you, your reviews really help our business.

Rated 5 out of 5 stars

Great people, Great service

Great people, brilliant service, very trustworthy and have a lit of knowledge after having a system fitted from another well know and overpriced company the truth really came out when coming here, had been give a system that was not even black originally, but Tom and Alex were more than helpful explaining everything and also telling me the fixes step by step, they will make you feel comfortable. Highly recommend will not be going to any other place 100% sticking with Truhair

November 26, 2022
Unprompted review
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Reply from Truhair

Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our product/service and appreciate your feedback

Rated 5 out of 5 stars

Alex is a legend

Alex is a legend, makes you feel comfortable and listens to help understand what you’re looking for 👍🏽

November 19, 2022
Unprompted review
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Reply from Truhair

Thank you for the 5 star rating.

Rated 5 out of 5 stars

Been using Tom for the last 5 years and…

Been using Tom for the last 5 years and has always sorted me out with the perfect system. It’s great to see how well Tom and the team are doing!

November 14, 2022
Unprompted review
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Reply from Truhair

Thank you, your reviews really help our business.

Rated 5 out of 5 stars

Paypal credit/pay in3 A+!

Great company for hair systems and hair system fitting etc. The pay in 3 option with PayPal is really helpful 😁

November 14, 2022
Unprompted review
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Reply from Truhair

Thank you so much.

Rated 5 out of 5 stars

Been coming here just under 2…

Been coming here just under 2 years,great service and Tom makes you feel welcome and relaxed,toms a top lad

November 12, 2022
Unprompted review
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Reply from Truhair

Thank you for the 5 star rating.

Rated 5 out of 5 stars

Absolutely love the place

Absolutely love the place. Amazing service! Would highly recommend to anyone! Truly life changing:)

November 11, 2022
Unprompted review
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Reply from Truhair

Thank you, your reviews really help our business.

Rated 5 out of 5 stars

Tom has been doing my hair for a few…

Tom has been doing my hair for a few years now and I couldn't be more pleased! He is a talented guy and is passionate about his good work! The whole team really look after you its one of the biggest but best decisions I have ever made have a system fitted and all thanks to Tom!

November 8, 2022
Unprompted review
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Reply from Truhair

Thank you for the 5 star rating.

Rated 5 out of 5 stars

Been using shelbie since august 2022

Been using shelbie since august 2022. Fantastic professional service and knowledge, Super helpful and could not make my experience easier. Added bonus she’s dead friendly and easy to get along with

August 16, 2022
Unprompted review
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Reply from Truhair

We're happy to see that you had a 5-Star experience at Tru Hair. Thanks for sharing.

Rated 5 out of 5 stars

First class service from Alex

First class service from Alex , went through different options on hair and done an excellent job .
Alex took his time and made sure it was perfect could not be happier .

Many thanks Jamie

November 5, 2022
Unprompted review
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Reply from Truhair

Thank you so much.

Rated 5 out of 5 stars

Very happy with service and product…

Very happy with service and product amazing reccomend
Thanks shelby
Best thing i have ever bought :)

November 3, 2022
Unprompted review
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Reply from Truhair

Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our product/service and appreciate your feedback

Rated 5 out of 5 stars

Amazing product

Amazing product, excellent service, would recommend to friends and family. Just wish I had done it sooner!

October 28, 2022
Unprompted review
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Reply from Truhair

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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