Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... See more
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The customer services team is excellent - helpful and speedy. The delivery method is also speedy. I am a very happy customer multiple times. Thank you
For all non-UK buyers: What Trunks & Boxers do not tell you, is an additional customs charge , besides shipping costs These totaled more ( ca €50) then the costs of the trunks themselves. Shameful... See more
Company replied
Was a bit worried after seeing reviews about incorrect orders but, was glad to see mine arrived correctly. My tracked order took 5 days to arrive which was good given the recent RM strikes and it's fe... See more
Company details
About Trunks & Boxers
Written by the company
Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.
Our Brands
Shop by type
Shop Boxers Shop Boxers Briefs
Briefs Shop Normal Rise Trunks
Shop Low Rise Trunks SALE
- Delivery all over UK
- Same Day Dispatch, Tracked 48
- Wide Range of Trending Collection
- We care and will be happy to help you
Contact info
Unit 3.B.1, 372 Ealing Road, HA0 1BH, Wembley, United Kingdom
- 07424003467
- info@trunksandboxers.co.uk
- trunksandboxers.co.uk
4.3
Excellent
454 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought some Calvin Klein boxers
I bought some Calvin Klein boxers, they turned out to be fake. After 2 washes the colours all changed. Clearly not the real thing. I reached out to the seller and didn't even get a response. Will never be going back here..
September 18, 2025
Unprompted review
Reply from Trunks & Boxers
Thank you for your feedback, though we are unable to verify that this review relates to any genuine purchase from us.
We take all claims seriously, so we have checked our entire system and can confirm that no order, email, or contact attempt exists that matches the details provided here. We also requested information directly through Trustpilot, but unfortunately the reviewer did not supply any proof of purchase.
For the reassurance of all customers reading this:
We only sell 100% authentic, genuine branded products.
Every item we stock is authentic, brand new, and has passed all brand quality checks.
If any customer ever has an issue, our support team responds quickly and professionally, and we always work to resolve concerns.
We’re confident this review does not reflect a real transaction with us, but we remain fully committed to excellent customer service and to offering one of the best selections of premium men’s underwear, socks, and T-shirts in the UK.
If the reviewer can provide a valid order number, we will be more than happy to investigate further.
Thank you to all our genuine customers for your continued trust and support.
We remain committed to offering trusted, authentic brands and excellent customer service.
From order to delivery it’s been a very…
From order to delivery it’s been a very smooth transaction. My new boxers are, without a doubt, the very best I have ever owned. I bought a ‘three pack’ to try them, and will now be buying more!
September 12, 2025
Unprompted review
as happy to receive my order so fast…
I was happy to receive my order so fast and even more happy with the quality.It was exactly what it said on the tin.The customer service was Excellent.. they even phoned me to check that I was happy with my order.
September 23, 2025
Unprompted review
Calvin klein trunks…
Calvin klein trunks dispatched straight away and I was kept informed all the time
Great product great service
August 25, 2025
Unprompted review
Outstanding customer service - if I could give 10 stars I would!
I’ve used this company twice now and on my most recent order I made a mistake, selecting size medium instead of large. Straight away I emailed them in a panic (this order was part of a birthday gift so I needed it by a certain date) I sent the email at 23:58 on Saturday night and at 00:10 Sunday I received a reply from a lovely staff member named Sahil to confirm they would amend my order… I couldn’t believe that I received a reply so quickly let alone on a weekend at that time of the morning! I was so relieved and so grateful and I really cannot think of any other company that has provided this level of customer service.
Thank you again Sahil, i’ll definitely be back and I will be recommend you guys to all my friends and family!
July 26, 2025
Unprompted review
Great service from Sahil when I had to…
Great service from Sahil when I had to collate an order. Brilliant service and communication
July 28, 2025
Unprompted review
Great fitting tops
Great fitting tops, fantastic delivery service and great value for money.
July 24, 2025
Unprompted review
Well priced products, quick delivery
Well priced, swift delivery and kept me updated on the order.
June 26, 2025
Unprompted review
Quality trunks underwear
Quality trunks set, quick and easy shopping process.
Will buy again
June 18, 2025
Unprompted review
Good quick service. Good psychedelic red colour trunks.
Good quick service. I liked the more psychodelic red colour of the trunks. No boring Soviet grey bollock scroncers for me. I do not want to live in Soviet or post Soviet Putin style prison.
May 26, 2025
Unprompted review
Comfort and style
the pouch within the trunks makes life a lot more comfortable when walking around. Quality garment.
May 26, 2025
Unprompted review
I purchased both bjorn borg and sloggi …
I purchased both bjorn borg and sloggi items from this company . The whole transaction was flawless , very quick, easy to deal with and quality items delivered as described would definitely recommend this company .
April 15, 2025
Unprompted review
Good stuff at Trunks and Boxers. Have a look yourself.
Very good choice of high quality under garments and at decent prices.
May 18, 2025
Unprompted review
Really great look
Really great look, perfect fit, and incredibly comfortable.
May 15, 2025
Unprompted review
Great shopping experience
Great shopping experience with Trunks & boxers
I ordered 2 Armani lounge teashirts .
It was easy to order off the website and they
Came super fast .
They also have a great range of designer underwear to pick from.
I would definatley use this company again
April 14, 2025
Unprompted review
Unable to give 0 stars
Unable to give 0 stars, unfortunately. Company claims that refunds are not able to be given on items that have been washed, despite the fact the products changed size dramatically following a first wash prior to wearing. Clearly a faulty item.
January 18, 2025
Unprompted review
Reply from Trunks & Boxers
Dear Michael
Thank you for your feedback.
The item in question is one of our bestsellers, with over 1,000 orders completed and no prior complaints. Multiple batches of this product have been sold without issue, indicating no fault with the item itself.
As per our policy, we cannot accept returns on underwears that have been washed or worn, as we are unable to ascertain the cause of any issues and must uphold strict hygiene standards.
We stand by the quality of our products and thank you for your understanding.
Regards
Ajax @ TNB
Buyer beware!
Buyer beware! Read their returns policy carefully. While they are not obliged by law to accept returns for underwear, the vast majority or reputable retailers do. These do not. Not a good customer experience. I will not be buying from them again.
December 11, 2024
Unprompted review
Reply from Trunks & Boxers
Dear Steve
Thank you for your feedback. We value transparency and customer trust, so we’d like to take this opportunity to clarify our return policy for anyone reading.
As underwear is an intimate product, we strictly adhere to hygiene standards to ensure that every customer receives a fresh, unworn set. For this reason, we are unable to accept returns for underwear unless the item is faulty and remains unworn and in its original packaging. This policy protects all our customers and ensures the highest level of safety and hygiene.
Our return policy is clearly outlined on our website, and we encourage customers to review it when making a purchase. If you feel your situation wasn’t handled properly, please reach out to our customer service team—we’re here to help and always strive to resolve issues quickly and fairly.
We appreciate you sharing your thoughts and giving us the chance to clarify our policy for others. Your feedback helps us continue improving and maintaining the trust of our valued customers.
Thanks
Sunan J @ TNB
Dependable and reliable
Dependable and reliable, Trunks and Boxers have been my go to for years. They always have what I need when I need it and are always quick to respond when I need some help. Simply the best.
November 23, 2024
Unprompted review
Very disappointed.
Very disappointed.. I purchased a pack of 3 boxers that arrived in a box that was broken, taped up & generally unacceptable to give as the gift they were purchased for. I have emailed the company on 3 different occasions now & I have had no response from them. The item looks like it’s come from a second hand shop.. very disappointed customer
November 14, 2024
Unprompted review
Reply from Trunks & Boxers
Dear Maria
Thank you for reaching out to us. Please find the return label attached for your convenience. Once we receive the item back, we’ll process your full refund promptly. Alternatively, we’d be happy to offer you a replacement.
We sincerely regret the trouble caused by the item being damaged in transit. Rest assured, all our items are brand new, and we’re proud to have thousands of happy customers.
If possible, we kindly ask you to reconsider your feedback, as we strive to provide excellent service to all our customers. Regarding your email on Friday, we apologize for the delay—it can take some time to thoroughly review and respond to inquiries, but please know we value your communication and are committed to resolving your concerns.
Thank you for your understanding, and please let us know if you’d prefer a replacement or have any further questions.
Best regards,
Sunan J
TNB Customer Services
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