Trunks & Boxers Reviews 454

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... See more

Rated 5 out of 5 stars

The customer services team is excellent - helpful and speedy. The delivery method is also speedy. I am a very happy customer multiple times. Thank you

Rated 1 out of 5 stars

For all non-UK buyers: What Trunks & Boxers do not tell you, is an additional customs charge , besides shipping costs These totaled more ( ca €50) then the costs of the trunks themselves. Shameful... See more

Company replied

Rated 4 out of 5 stars

Was a bit worried after seeing reviews about incorrect orders but, was glad to see mine arrived correctly. My tracked order took 5 days to arrive which was good given the recent RM strikes and it's fe... See more

Company details

  1. Underwear Store
  2. Clothing Store

About Trunks & Boxers

Written by the company

Trunks & Boxers
Trunks & Boxers

Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.

Our Brands



Shop by type


  Shop Boxers     Shop Boxers Briefs  
  Briefs     Shop Normal Rise Trunks  
  Shop Low Rise Trunks     SALE  
  • Delivery all over UK
  • Same Day Dispatch, Tracked 48
  • Wide Range of Trending Collection
  • We care and will be happy to help you

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

454 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

i haven't received my parcel and i want…

i haven't received my parcel and i want it asap p

January 3, 2023
Trunks & Boxers logo

Reply from Trunks & Boxers

Dear Frankie

You have arranged this with Royal Mail to be redelivered on 9th Jan, they attempted it on 4th Jan.

Please track, it says --

As requested, we'll arrange a Redelivery for your item on 09-01-2023.

** Please can you re-review us again, 2 Stars does not give true reflections.

Thanks
Ajax

Rated 4 out of 5 stars

Great delivery time

Great delivery time, good price. But what was delivered wasn't what was exactly ordered. Right product, slightly wrong colour. This WAS acknowledged by the seller and a note was placed inside the package to let me know they were out of stock of the colour I ordered, but luckily, the colour to me wasn't a big issue or deal, so at least they still had the decency to let me know and still make the delivery, which was nice. Good service!

December 29, 2022
Rated 3 out of 5 stars

Cancelled order - no refund

Cancelled order, money taken on 26/10/22 and no refund in sight…

Money refunded after much chasing

October 26, 2022
Unprompted review
Trunks & Boxers logo

Reply from Trunks & Boxers

Dear Mr. Ross

Your refund has been processed, please check and confirm.

If still a problem please email us at orders@trunksandboxers.co.uk

Thanks
Ajax @ TNB

Rated 5 out of 5 stars

Great Bjorn boxers

Great Bjorn boxers. Quality material and perfect fit. Quick delivery so came in time for Xmas unlike other online high street stores. Thanks!

December 20, 2022

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