Ttamer Collection Reviews 113

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent. Range of products. Hugh variety of different and handy bargains. Very reasonable priced and helpful staff.brought so many mugs over the years for birthday occasions and there all in excelle... See more

Rated 5 out of 5 stars

What can I say, what a fabulous little company. Placed an order on Friday afternoon expecting it to be delivered on Monday, recieved a text on Saturday morning and items turn up a few hours later. Gr... See more

Rated 5 out of 5 stars

Excellent service from this little company. I was looking for specific plates from a specific brand to replace an existing broken set and after enquiring about the availability they managed to have ex... See more

Rated 5 out of 5 stars

Ordered a draught excluder for my brother yesterday who’d been on the phone complaining about the breeze coming in under the door. Said excluder now less than 24hours is stopping the chill coming thr... See more

Company details

  1. General Store
  2. Countertop Store
  3. Cutlery Store
  4. Glassware Store
  5. Light Bulb Supplier
  6. Store

Written by the company

We are based in North Wales. We sell a range of 1000+ products. From Plant Pots to Doorstops we have a great variety. We also sell statues from dog to cat and even have rhino and gorilla ornaments. Check out www.ttamer-collection.co.uk to see the full range.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Really pleased with Ttamer.

I am really pleased with Ttamer, their service was splendid. My item was dispatched very quick after order and I received it well wrapped. I'm quite happy with the quality of the product, the design looks exactly like the photo on the site.
Thank you very much

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

Draught only Dog gone

Ordered a draught excluder for my brother yesterday who’d been on the phone complaining about the breeze coming in under the door. Said excluder now less than 24hours is stopping the chill coming through!
Speedy delivery and apparently the dog is a dear little chap to boot.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Above and behind company for draught excluders.

Got my draught excluder package the next day from DPD! Super fast delivery! Ordered them at 2.30pm got them by 8.30am the next day! They are fantastic quality I can feel the difference they are making already! I will be gifting my mum and dad one for Christmas!

December 6, 2022
Unprompted review
Rated 1 out of 5 stars

Untrustworthy Company Practice - My Advise Avoid

I purchased a disney toy story T rex with this company, this morning having advertised that they were in stock.

I just received a telephone call from Tim, informing me, now a couple of hours later, that the item was not in stock when I ordered it and their system doesn't seem to be keeping up with demand, he then proceeded to try and sell me another item from the toy story range, I thought what a scam. My thoughts are, they advertise a toy that is probably in high demand, that they probably don't have, then cancel the order and offer one they do have in stock, which can be got nearly everywhere. I especially thought this when queried with Tim if I could not get the money box before Xmas, how long after would I have to wait? I was told approx 6 months !!!!! lol Very naughty.

Add to this I just received an email stating that my order was broken and that is the reason for the cancelation lol!!

I think they need to get their stories straight!!! First and last time I am going to order from these, I consider them very untrustworthy.

Still in the dark as to how long it will be before I am refunded, after all they can't decide on a reliable excuse as to the cancelation? Tim did say a couple of hours, so I will be back to update on how long exactly it was.

Not a happy customer, not a reliable company, would really NOT recommend these, but would recommend sticking with companies you know.

EDIT
After reading the reply left by Ttamer I feel it only fair to comment, you are trying to say I am trying to get something for nothing and this is not the case. As far as I am concerned it was in stock and I ordered it, put yourselves in my shoes, few hours later you are telling me the said item is no longer in stock, you then offer me an alternative that is widely available, when I queried if I was prepared to wait how long would it be before the original item would be available Tim told me, approx 6 months. SIX MONTHS!!!! that is no good to me and would obviously ring alarm bells with anyone with half a brain.

FURTHER EDIT
Firstly I have been fully refunded.

However, its 18.36 now on 14/12/2022 and Ttamer were still advertising the Disney TRex money box as in stock, on google up to 18.16, not sure now if its been rectified, just wanted to come in and complete my comments. I took and still have a screen shot of this, at 18.04. I am just unsure how to share on here, but anyone doubting this I can show. So much for customer service, even after this complaint they have not revised the availability of this product at the very least.

Finally, in relation to my experiences and what I post on Trustpilot, I give my unbiased opinion as when I am not sure of a company myself, I check on Truspilot first to find out what others think of the service or product they have received.

When I received a confirmation email, from Ttamer I logged off thinking all was well, until the telephone call. I never made numerous threats at all. I simply told Tim I was going to leave a review, of what I considered a bad service on Trustpilot. I also said I was very disappointed and not happy. All this is true. I suspect, had I not pre-warned him, he would have said he had no idea I was unhappy with the service, you really can't win can you?

December 14, 2022
Unprompted review
Ttamer Collection logo

Reply from Ttamer Collection

We are very sorry this customer is not happy.
The order was placed at 9am buying the last one
The Picker collected order and checked the item and noticed the tail was broken in two pieces.
The customer was emailed at 9.26am to say this was out of stock and did not respond.
At 12.04pm the customer was then called to explain this and alternative items from the same range were offered or a refund but the customer declined this and kept issuing threats of leaving bad reviews.
Refund was processed at 12.07pm.
This customer has left 57 reviews on trust pilot and 24 of them are one star. That's all that's needs to be said about this person when small business in the world are struggling with price increases and couriers strikes at the busiest period of the year.

Rated 5 out of 5 stars

I absolutely love my animal doorstops

I absolutely love my animal doorstops, they are such good quality for a low price, I’m going to order more as xmas gifts, delivery and packaging is 5star quality too, thankyou! Hope your business grows from strength to strength

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

I’ve bought multiple purchases from…

I’ve bought multiple purchases from tamers now and each one has been of excellent quality and very keenly priced. The two ladies who run the shop are wonderfully warm and welcoming , and always have time for you. Every time i visit Rhyl, I always look forward to visiting and buying something from their very varied selection of goods and I thoroughly recommend a visit to everybody, you most definitely will not be disappointed.

May 7, 2022
Unprompted review
Rated 5 out of 5 stars

Found this Company whilst checking out…

Found this Company whilst checking out pladtic balcony planters. Prices were reduced so i ordered 4. That was on saturday. Could not believe it when they arrived on the Monday. They even had the ties to secure them to the railing. So impressed I have placed another ordet today. Superb customer service and quality goods. Thankyou.

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Range of products. Hugh variety of different and handy bargains. Very reasonable priced and helpful staff.brought so many mugs over the years for birthday occasions and there all in excellent condition and nicely packed at good value .large choice and range.highly recommended! And fast delivery 🚚allways gets too me on time.thanks.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say, a Fantastic Company to buy from, with really fast delivery time and excellent Customer service
I recommend this Company to anyone and give it 5 Stars!

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant company

What can I say, what a fabulous little company. Placed an order on Friday afternoon expecting it to be delivered on Monday, recieved a text on Saturday morning and items turn up a few hours later. Great customer service, brilliant communication and excellent quality products and a great price (cheapest i could find on internet for product I wanted)
Well done and thank you. 5*****

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, really speedy delivery and an amazing well-made quality item, I will definitely use your services again, you really did everything you could to accommodate my order, couldn’t have asked for more, thanks again and Merry Christmas 2020, D O’Connor

December 17, 2020
Unprompted review

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