tunefulhair.com Reviews 

359
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the hair, noting it is soft, full, true to length, and features excellent HD lace that blends seamlessly. People highlight the hair's durability, minimal shedding, and ease of styling, often describing the lace as thin and easy to melt. Reviewers frequently commend the responsive and helpful customer service, alongside fast and reliable shipping that often arrives earlier than expected. However, some customers noted significant issues with order processing and delivery times, experiencing delays and lack of tracking. A few also felt the product quality did not match expectations, describing hair that felt synthetic, shed excessively, or melted with heat. Additionally, some reviewers were not happy with customer service, citing disregarded requests or unhelpful responses.

What people talk about most

Product

Customers had positive experiences with product, often praising the hair's quality, softness, and fullness,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the hair as beautiful, soft,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and intent to... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team as professional,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast shipping, neat packaging, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

The company has a very good customer care team who reaches out to you and ensures you have been satisfied with your purchase or purchase to be. Quality at the best price I would 10/10 recommend

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

I literally love my wig I bought it in April and I still have it and it’s full no bald spots in the frontal long as you wash it and take care of it. Shipping was fast and great response from the selle... See more


Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

359 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(359)

304 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really loved this hair

I really loved this hair! Don’t listen to the reviews. You have to get it yourself and know how to manage your hair. I tinted the roots as well and it flatirons wonderful! Not much shedding and doesn’t tangle! I have a 26 inch straight!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a wig recently from here

I ordered a wig recently from here. The color was amazing as well, as the wig quality. There was minimum shedding etc . Loved the hair, can’t wait to reuse it . :)

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

“I recently got this wig and I’m actually really impressed. The hair is super soft and doesn’t tangle easily. It fits comfortably and the adjustable straps help a lot. The length and color were exactly what I expected, which I love. The only downside is a little shedding, but nothing too bad. Overall, I would definitely recommend it!”

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Best Hair

I love tuneful hair because they have a high quality wigs and the versatility of the wigs are immaculate. It is really a must buy.

March 17, 2026
Unprompted review
Rated 2 out of 5 stars

I am still waiting for my order to be…

I am still waiting for my order to be shipped, I emailed asking if it wasn’t shipped to please refund me, I wish I read the reviews before I order smh.

March 13, 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Hi, friend.
I just checked your order,you placed the order on last Friday, but the shipping company doesn't work on weekends, so we uploaded your shipping information on Monday. Now your package is in transit, you can receive it within this week.So sorry for this inconvience. Over 80% orders of our store can be shipped out within 24 hours,if you need any help,please send us an email to support@tunefulhair.com or chat with us online.

Rated 5 out of 5 stars

I’m absolutely in love with this…

I’m absolutely in love with this 30-inch straight black wig! The length is stunning and gives such a sleek, dramatic look. The hair is incredibly soft and silky, with a natural shine that doesn’t look fake at all. It’s true to length and the straight texture stays smooth without tangling easily.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Tuneful hair is 10/10⭐️



I recently purchased the Ash Blonde Balayage Highlights Ombre 13x6 22 inch wig from Tuneful Hair and it was honestly a 10/10 experience. From the moment I received the wig( which was such a fast delivery; at least 2-5 days) I was impressed by the quality. The lace is amazing: very thin and natural looking, making it super easy to blend.

The length is completely accurate, which I really appreciate because sometimes wigs don’t match the advertised length, but this one definitely does. The hair itself is incredibly soft and smooth, with barely any tangling even after wearing it for hours. The color is also beautiful and exactly like the photos.

I also have to mention the customer service is truly top tier. The team was very helpful, responsive, and made the whole process easy and pleasant.

Overall, I’m extremely happy with my purchase and would definitely recommend Tuneful Hair to anyone looking for high-quality wigs. I’ll absolutely be buying from them again!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

I needed a wig for my birthday

I needed a wig for my birthday, and I saw them advertising their wigs on Instagram. I clicked on it. I saw the quality I trusted it that It would be what I expected and it was five stars great birthday experience. What a good slay!!! What lace order now I currently have this weed installed!! DaNakedAuthor on Instagram…

March 3, 2026
Unprompted review

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