We had a clog affecting a communal pipe for three flats. Our flat was ending up with all the waste water from the flat above, causing an accumulation of ware that filtered to the flat below. TW Draina... See more
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We are committed to providing an outstanding service, regardless of what may be involved. If we can’t do it, the chances are it can’t be done. Our engineers are trained to the highest industry standards in their respective trades and we use the latest technology to ensure you receive the best service possible.
Contact info
TW Works, Holmesdale Road, South Darenth, DA4 9JP, Kent, United Kingdom
- 0800 121 6122
- info@twdrainage.co.uk
- twdrainage.co.uk
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Andrew attended flat 30 DC today.
Andrew attended flat 30 DC today.
One helluva bubbly personality.
He was quick, efficient,polite but very confident.
He accomplished the job in a very short time and always had this reassuring smile throughout.
He is an asset and a national treasure.
Would have given him 100 stars easily if allowed.

Reply from TW Drainage
Amazing and friendly personality.
Amazing and friendly personality.. Great service.
I feel like they went the extra just to make sure my job was done for me.. l was greatful.
Job was carried by Sam and Halfie great guys great job done.

Reply from TW Drainage
Darryl came to deal with main blocked…
Darryl came to deal with main blocked waste drain. Was polite and explained what he was doing. Very pleased 😀

Reply from TW Drainage
5 stars isn't enough for Sam
Sam was the operative who attended.
He was absolutely phenomenal, arrived rapidly, worked immensely hard and even though the problem was huge and challenging he stuck with it and battled away and eventualy got the problem sorted, communicated brilliantly, helped to get a further follow up booked and was polite and patient the whole time despite it being late on a sunday eve and a tough job to have to do. Were incredibly grateful for his efforts. A true emergency for us was averted solely thanks to him. He deserves huge credit and our deep thanks.

Reply from TW Drainage
Blockage in drain
Drain in the garden was blocked causing issues with drainage in my bathroom. I had brilliant contact with letting me know I was next and also got a call to say there was a bit of traffic but is through it and on the way. Brilliant contact and updates. when Marcus arrived he was very professional and fixed the drain and all back to normal very quickly. He was friendly and polite too. Thank you

Reply from TW Drainage
Excellent Work Done
Great Job
This morning while the garden drainage was absolutely blocked, TWD team member MARCUS arrived not only very ON time but also completed the job within minutes perfectly. A BIG THANK YOU to TWD & particularly to Marcus.

Reply from TW Drainage
Darryl solving Blocked Toilet Problem
Darryl done an excellent job in fixing my blocked toilet, going above and beyond to quickly solve the problem.

Reply from TW Drainage
Brilliant service man was really nice
Brilliant service man was really nice

Reply from TW Drainage
Very timely company
Very timely company. Called to confirm timeframe as soon as I reported the issue to my landlord. Nima attended my property within the hour to fix the external drain was really polite and professional. Definitely would recommend him to get the job done. Thanks for today

Reply from TW Drainage
They turned up fairly late after…
They turned up fairly late after working all day on like 14 jobs, but they kept the noise to a minimum and was really polite and considerate. Really nice fellas with no problems at all.

Reply from TW Drainage
Excellent service from Shelby.
Shelby Worked very hard and and did an excellent job. Appreciate it a lot.

Reply from TW Drainage
Great experience with Sam and Alfie
The best two workers came. I believe their name was Sam and Alfie. They understand everyone I asked and left me happy. Great to see young men like that being helpful, taking passion in what they do

Reply from TW Drainage
Shelby attended to me yesterday to…
Shelby attended to me yesterday to unblock my sink. She was charming and professional. She came on time and was very quick enough to allow me to pick up my kids from school on time.

Reply from TW Drainage
Nima attended my property today to…
Nima attended my property today to unblock a blockage in one of our sinks. He called beforehand to make sure we was in, he was quick and efficient and gave us advice as to what we can do if it happens in future. Great service!

Reply from TW Drainage
TWD Engineers A*
The 3 engineers that arrived were very friendly, keen to get the issue resolved so thankyou to Fish,Sam and Alfie really good work and resolved a week old issue in no time at all

Reply from TW Drainage
Would highly recommend TWD fast and…
Would highly recommend TWD fast and friendly service. Sean completed the job in great time very happy with how he explained everything and showed us what to look for if it happened again. Very impressed

Reply from TW Drainage
Shelby did an amazing job in sorting…
Shelby did an amazing job in sorting out not 1 but all 3 drainage systems. Got rid of all the junk from the main drains. Well done Shelby 🥳

Reply from TW Drainage
Very lovely experience
Would 100% recommend TWD. Lovely experience. There were very quick to come to my blocked sink.
Nima was so lovely and fixed the problem really quickly. He also gave me advice on what I can do in the future to prevent the issue which was really kind.
Overall my experience was really positive.

Reply from TW Drainage
The staff Shelby was quick as she knew…
The staff Shelby was quick as she knew what she was doing . Very satisfied with the result.

Reply from TW Drainage
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