We had a clog affecting a communal pipe for three flats. Our flat was ending up with all the waste water from the flat above, causing an accumulation of ware that filtered to the flat below. TW Draina... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We have had two previous visit from a different company to clear a blocked communal cast iron drain pipe. Terry arrived bright and cheerful despite the early hour as requested and immediatel... See more
Reported a blocked drain to TWD and within 3 hours a very kind, professional engineer came out called Marcus. He talked us through the reason why this had happened and how to resolve it. Within 25 min... See more
Company replied
Was contacted on the 28/04/2026 for an appt just 2 days later. Engineer attended on the confirmed date and did a MARVELOUS job at clearing the bathroom sink and bathtub in less than one hour! Free fl... See more
Company details
Information provided by various external sources
We are committed to providing an outstanding service, regardless of what may be involved. If we can’t do it, the chances are it can’t be done. Our engineers are trained to the highest industry standards in their respective trades and we use the latest technology to ensure you receive the best service possible.
Contact info
TW Works, Holmesdale Road, South Darenth, DA4 9JP, Kent, United Kingdom
- 0800 121 6122
- info@twdrainage.co.uk
- twdrainage.co.uk
4.9
Excellent
457 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Experience counts!
Joe explained what he would do, then did it! Located an exterior manhole so inside mess was minimal, and cleared and disinfected outside areas afterwards. Much appreciated.
June 10, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Aaron reeves
Very impressed with the work that was carried out. Quick, efficient and professional. Many thanks!
June 9, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Nima was amazing helped solve the…
Nima was amazing helped solve the issues with professionalism. Would recommend
June 8, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Reply from TW Drainage
Thank you for your review
Very friendly and helpful and did a…
Very friendly and helpful and did a great job.
June 7, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Excellent service form Nima and Andrew
Nima and Andrew were very kind and got to the root of our bathroom blockage issue quickly, providing us with next steps and helping with an issue that others hadn’t been able to solve. Thank you so much for your help!
June 7, 2024
Unprompted review
Reply from TW Drainage
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Quick and efficient!
Andrew and Nima fixed our blocked shower quickly! They were super nice too.
June 7, 2024
Unprompted review
Reply from TW Drainage
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Very helpful and was friendly!
Marcus came today. Very helpful and was friendly! Did a good job and very professional. Thank you Marcus
June 6, 2024
Unprompted review
Reply from TW Drainage
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Great service
The plumbers that fixed my drainage issue were friendly and professional. Thank you Nima and Andrew :)
June 6, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Nina and Andrew turned up and done a…
Nina and Andrew turned up and done a fantastic and clean job and very polite boys highly recommend.
June 6, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
My blockage has been a problem for a…
My blockage has been a problem for a long time, Nima and Andrew reassured me that they will fix the problem which they did. Cheers to you both. Fantastic job.
June 6, 2024
Unprompted review
Reply from TW Drainage
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Excellent
Nima and Andrew provided good service, quick and efficient.very polite and work very well together as a team
June 6, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Two polite gentleman worked great…
Two polite gentleman worked great fixing my bathroom sink. Thank you very much to Andrew and Nima.
June 6, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
I had an emergency going on for 3days
I had an emergency going on for 3days. I had an engineer here fo 4hours could not do a thing then TWdrainage were put in charge.And then an engineer called Barry turned up from the gods as far as I was concerned. He sorted my emergency in 15 minutes was polite and offered to mop the floor before he left. Thank you Barry.
June 5, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Keiigley and Connie did a very good…
Keiigley and Connie did a very good job, they know what they were doing, good eye contact, they clean after the job was finished. And they unblocked the sink, we have not being able to use the sink because of the blockage, but within thirty minutes the did the job with satisfaction
June 4, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Really pleased with our experience
TW came to ours today, to investigate and fix a suspected shared supply leak. They were very professional, worked quickly to locate the problem and kept mess to a minimum. They even helped us put back a few floorboards that we'd raised for ease of access (not actually needed), so the service was 'above and beyond'. Very knowledgeable and friendly to boot! A job well done, would recommend.
June 4, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Keighley and Connie came to fix the…
Keighley and Connie came to fix the problem. It took them literally 10 minutes to get my balcony clean of all the drainage water, that was there. I am really really impressed with their work. Keighley was friendly and respectful.
June 4, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Had a really good visit with your…
Had a really good visit with your plumber Nima, he was very lovely and explained everything well
June 3, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Barry was amazing
Barry was amazing, polite and took time and care in fixing my problem.
June 1, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
Very exerlent work from Daryl today
Very exerlent work from Daryl today
May 31, 2024
Unprompted review
Reply from TW Drainage
Thank you for your review
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